Babysense Support Severely Lacking
The Babysense product works really well. However the support is beyond awful. The USB-C power adapter that came with the unit was defective. The USB-C connector on the charging block was loose and would not effectively charge the monitor. There is even a warning that appears on the unit to use the included charger. I emailed support on 9/21 and the response was Babysense asking for more information. The appropriate information was provided and I have not received a response since. I have added to the ticket multiple times with no response at all. Avoid at all costs!




