BabiPur Recenzje 

444
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I placed an order yesterday (Monday), and in my haste forgot to pay for next day delivery, realising I needed it sooner than it was scheduled to arrive, I emailed the team, who called me back promptly... Zobacz więcej

Oceniono na 5 z 5

I made a mistake when ordering this is my 3rd order and I called up and Anne helped me sort the problem and offered such wonderful customer service. I’ve been lucky enough to get everything for my dau... Zobacz więcej

Oceniono na 5 z 5

Amazing ethical products with the best customer service, delivery is always so quick too even though I live quite remotely. They have been really helpful with sourcing replacement parts to ensure item... Zobacz więcej

Oceniono na 5 z 5

Absolutely love Babipur and always recommend to family and friends! This is a lovely business, with great values at their core, who go above and beyond. They are reliable and always happy to help (and... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z podarunkami

Napisane przez firmę

Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts. Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

444 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(444)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fabulous customer service

Honestly I think my favourite company to buy from.
The product range is amazing and so varied.
The customer service is fabulous - had something very minor wrong with a recent order, their response by email was very fast, polite and they were very helpful about replacing the item and sent it out the same day.
I definitely recommend BabiPur

1 września 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic

Fantastic, we had an issue with our order delivery and they resolved it with ease and all emails were kind yet professional. We have bought many times since as a result and would highly recommend

27 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Consistently impeccable customer service!

Babipur consistently go out of their way to provide exceptional service including helping to replace lost parts from toys or water bottle tops chewed by dogs!
The staff are incredibly knowledgeable and really try to get to know their customers.
And it's great to know that everything is ethically sourced too!

25 września 2023
Opinia niezależna
Oceniono na 5 z 5

Fabulous Babipur…

Placed lots of orders with Babipur and the customer service is always outstanding. Even for them answering questions in social media.

Can place an order on a weekend and have it by Tuesday. Always amazing.

The products are all beautiful and the team are quick to help of there are any problems or things arrive broken, etc.

12 września 2023
Opinia niezależna
Oceniono na 1 z 5

I placed an order for eco living dish…

I placed an order for eco living dish brush replacement heads. Payment was taken when it went through but I have received no notification email acknowledging the order. Tried to email, no reply. Tried to phone, nobody is answering. Can you please get back to me? I appreciate you may not work weekends but you don't need to be working to send out an automated email to acknowledge an order. This makes it look like you have taken the money without any intention of sending anything out.

9 września 2023
Opinia niezależna
Logo BabiPur

Odpowiedź od BabiPur

Thank you for sharing your recent experience with us. We appreciate your feedback, and it's important to us that you have a smooth and enjoyable shopping experience.

We'd like to clarify the situation regarding your order for the Eco Living dish brush replacement heads. Your order was processed swiftly by our efficient team at our small family-run warehouse and dispatched within one working day. We take pride in our commitment to delivering your products promptly and without delay.

We understand your frustration regarding the lack of an order confirmation email. Upon investigation, we discovered that there was a typo in the email address you entered during the guest checkout process. Unfortunately, this typo prevented our automated notification from reaching you as intended.

Despite this challenge, our dedicated customer service team received your email over the weekend and responded promptly within one working day to reassure you that your order was in progress. Peter, one of the joint owners of Babipur, personally reached out to provide an explanation and address any concerns you had.

Your satisfaction is paramount to us, and we genuinely care about ensuring a positive shopping experience for all our customers. We are here to assist you every step of the way and appreciate your understanding in resolving this issue.

We value your support for our small family business, and we kindly ask if, with the provided explanation, you might consider revising your review accordingly. Your reviews are important to us, and while we strive to provide excellent service, we believe that an accurate reflection of your experience can help other customers as well as our reputation.

Should you have any further questions or require additional assistance, please feel free to reach out to us directly.

Thank you for choosing Babipur, and we look forward to continuing to meet your needs with our quality products and service.

Many thanks. Peter

Oceniono na 5 z 5

Great customer service

I had a question about the stock level of a product. Anne in the customer service team responded very quickly. Advising me about the product and answering a question I had about my voucher. The item I want is currently out of stock but Anne advised me how I can get a notification as soon as it's available and has even asked that it's put on the next order. So far I'm very impressed. Hopefully I'll be able to place my order soon.

8 września 2023
Opinia niezależna
Oceniono na 5 z 5

Going one step beyond

I've always liked using Babipur but recently they demonstrated just what a progressive and thoughtful company they really are. It's a long complex story but in short a parcel for a family member wrongly ended with them. They went to lots of effort to discover that the parcel was linked to me and then reposted to it's correct destination free of charge. Thank you Babipur!!!!

15 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service

This company recently ran an offer but a glitch in the system meant that when the offer was applied the free postage on a £40 basket disappeared.
A quick email to Team BP and it was sorted, they honoured the discount, despite being after the offer had finished.
When you’re chatting to the CS team at Babipur you know you’re dealing with real people who care about your shopping experience

29 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Lovely little product

Lovely little product, I left a note asking of this could be dispatched quickly and they sent it the next day. Super quick delivery. Would definitely recommend.

25 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great shop for families with young children

Amazing choice of beautiful clothes, toys, ethical skincare, homeware etc - with good price range so you can really find things for any occasion and for any budget. This is rare in small, independent retail. Babipur customer care is brilliant. Quick response, no request too small - I'm really impressed!

3 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic company

Always fast delivery and great customer service - I would always choose Babipur! Wide range of items for babies, children and adults.

27 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing service, as always!

Babipur customer service is always on point. Today, I emailed to add something to my order that I'd forgotten. Sion held my order back and assisted me in adding the small item I'd forgotten before it was sent to save me paying postage! Always polite, courteous and nothing is EVER too much trouble!

25 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Wonderful ethical business!

I absolutely love this independent business! It is so wonderful to have such an impressive collection of ethically sourced goods, particularly when it comes to children's toys. On the rare occasion I've needed to speak with the customer service team, they have been nothing but completely understanding and helpful when it comes to resolving the issue.
The only problem with Babipur is you may find you get a tad addicted to purchasing from there, like I have! 🤩
Thank you team for all you do!

23 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

I ordered some beautiful jute and seagrass placemats and coasters from Babipur, which I'm delighted with. Unfortunately, one of the mats had a slight fault so I emailed Babipur and they responded super quickly and said they would send out a replacement straight away. Fantastic customer service, I will definitely be using this company again!

11 lipca 2023
Opinia niezależna

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