Broadband for the Rural North Recenzje 

493
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely the best customer service experience I have ever had! Luke was amazing, patient, thorough and it was almost a pleasure to have had an issue with our mesh nodes going faulty & for him to s... Zobacz więcej

Oceniono na 4 z 5

When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Zobacz więcej

Oceniono na 5 z 5

The response was very fast and all correspondence was clear and concise. The resolution for my request was delivered just as quickly. Excellent service from Will. Many many thanks.

Oceniono na 5 z 5

The technician from B4RN was knowledgeable, friendly and helpful. He listened carefully to my issue, and solved it whilst I was on the phone to him. Outstanding customer service!

Informacje dotyczące firmy

  1. Dostawca usług internetowych
  2. również w kategorii:
  3. Dostawca internetowy

Napisane przez firmę

Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

493 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 70% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(493)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 468

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Reliable at speed

I find B4rn to be a reliable service and fast broadband service however on the odd occasion when service has not performed as well as expected the support staff at more than competent in resolving issues including downstream issues with my mesh system.

18 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

BARN.....Best internet on this planet

If I could give more stars..I would.Before being with Barn...I tried 3 other suppliers...All were useless..Now..with Barn..no problems whatsover.mulitiple appliances are on at the same time compared to 2..which still had problems..Greatest internet supplier on the planet as far as i am concerned..I cannot praise them enough

18 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Our small villages installed a B4RN Network…

Our small villages were one of the first to install a B4RN network about 10 years ago. The main reason for this was to improve an existing poor internet provision provided by the BT network.

Once installed and running it provided a reliable ultra high speed broadband service for a reasonable cost.
Most people in our villages quickly became B4RN customers.

If there is a problem with the service customers can contact the B4RN help desk for a quick solution. No hours of delay listening to a chatbot.

Despite growing larger it still provides a friendly personal service which is hard to beat.

Well done B4RN!

18 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Excellent connectivity

Excellent connectivity, but when I needed to discuss a connection and the position of cabling I couldn't find the answer and it was impossible to find anyone to speak with. In the end we dug the field to relay water pipes on a wing and a prayer

18 września 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing speeds

Amazing speeds, High reliability, Fast call out for problems. A wonderful community project that has succeeded and now growing fast.

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

From very poor WiFi for many years to consistently excellent!

From very poor WiFi for many years, Barn has provided us with consistently excellent connection. We even bought a SKY Glass TV because we are so confident of the service. We also wanted to keep our home phone connection and we managed to achieve that through Barn! Please keep up the good work!

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

The changeover was seamless

The changeover was seamless , very professional engineers and helpful service staff. Much better internet connection for Mobile and TV and working from home. No problems since it was set up. Much cheaper for me than BT. Thank you so much!

17 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

B4RN really has been so much better…

B4RN really has been so much better than other internet providers (and obviously about 5,000,000 x better than BT). When we set up the connection it didn't work on day one. I emailed B4RN on Saturday; the local engineer replied on Sunday (!) and came to fix it on Monday at 9am. Can you imagine BT responding like this.

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely thrilled to be connected to…

Absolutely thrilled to be connected to B4RN. The internet connection is faultless (so far!), everything you could wish for to run a business in a rural area. The price is very reasonable. Installation was all very straightforward, great communication. 100% recommend to anyone tempted, you won't regret it.

1 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Loses signal constantly

Loses signal constantly. Complained numerous times. Answer always the same. Buy, yet another, signal booster.

17 czerwca 2026
Opinia niezależna
Logo Broadband for the Rural North

Odpowiedź od Broadband for the Rural North

Hi Antony,

Thank you for taking the time to share this review with us. Feedback like this helps us learn and keep improving the service that we provide to our communities.

We appreciate that you have been in touch with us previously, and understand your disappointment that the issue hasn't been fully resolved. As every home differs in layout, size, and construction, Wi-Fi performance can vary and often requires a tailored approach to achieve reliable coverage throughout.

We’re keen to continue working with you to help suggest a solution that meets your needs. Please don’t hesitate to contact our Technical Helpdesk team again at helpdesk@b4rn.org.uk or on 01524 555887 (option 1), and we’ll be happy to review your setup and explore further options with you.

Best wishes,

Team B4RN

Oceniono na 5 z 5

Professional, friendly and efficient - and great speeds!

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head Office who helped us install our new phone system. Speeds are excellent and the service is very reliable. Highly recommended - if B4RN is available to you, grab it with both hands!!

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Why we are B4RN fans

We like the ethos of the company. The installation was trouble-free, and we have had no trouble with the service since we went live. We occasionally hear of problems when farmers dig up cables and so on, but these are apparently dealt with rapidly. The broadband speed is much faster than we were used to, and on the odd times when I have contacted B4RN I get straight through to a real person. Keep it up!

17 czerwca 2026
Opinia niezależna

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