Absolutely the best customer service experience I have ever had! Luke was amazing, patient, thorough and it was almost a pleasure to have had an issue with our mesh nodes going faulty & for him to s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Zobacz więcej
The response was very fast and all correspondence was clear and concise. The resolution for my request was delivered just as quickly. Excellent service from Will. Many many thanks.
The technician from B4RN was knowledgeable, friendly and helpful. He listened carefully to my issue, and solved it whilst I was on the phone to him. Outstanding customer service!
Informacje dotyczące firmy
- Dostawca usług internetowych
- również w kategorii:
- Dostawca internetowy
Napisane przez firmę
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Dane kontaktowe
Station Yard, LA6 2QY, Melling via Carnforth, Zjednoczone Królestwo
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
⭐⭐⭐⭐⭐ Exceptional Service from Martin…
⭐⭐⭐⭐⭐ Exceptional Service from Martin at B4RN
I cannot praise Martin at B4RN highly enough. From the moment I contacted him, he was immediately on the ball. He responded straight away, arrived within a couple of hours, and then proceeded to spend virtually the entire day diagnosing and fixing our connection issues.
This wasn't just an inconvenience for us—it was a critical problem affecting both a business and an off-grid home that relies heavily on an internet connection for day-to-day operation. The situation was urgent, and Martin treated it exactly as such.
Throughout the entire process, Martin was professional, knowledgeable, determined, and incredibly thorough. He never rushed the job and worked tirelessly until the issue was fully resolved. His communication was excellent from start to finish, keeping us informed and reassured while he worked through the problem.
Thanks to Martin's expertise and dedication, our connection was restored and everything was back up and running as quickly as possible. It's rare to come across someone who demonstrates such commitment to customer service and takes genuine pride in solving a problem properly.
An absolute credit to B4RN. Outstanding service, outstanding engineer, and a genuinely fantastic experience during what could have been a very stressful situation. Thank you, Martin!
As someone not graced with technical…
As someone not graced with technical know-how, I've needed a lot of help from Barn in switching a landline to the digital network. Not only have they given help very promptly, but in ways that even my capability could handle. They have left me confident that I can trust their friendliness and their professional competence.
Talk to a human. It's a wonderful experience!
Being able to ring up and talk to a real person who remembered who you were and what your problem was instead of having to go through endless lists of choices only to end up with a bot which knew nothing about anything.
So refreshing!.
Patient and helpful dealing with my…
Patient and helpful dealing with my query. Resolved the issue.
B4RN bringing Fibre to remote locations !
B4RN works really well for us - I work from home and don't really experience any issues, there have been the odd issue but when that happens B4RN keep us updated on the issue and advise what actions are being taken to resolve the issue.
Fastest broadband with great support
I worked in IT for 25+ years and never had a network, even i the office, that was so fast.
Plenty of notice is given of projected downtime and that is normally at night.
Regularly get 940Megabytes per second
Super support service
As usual; prompt efficient service. Sorted my problem within minutes.
I sent an email last night
I sent an email last night, had a call back this morning and issue sorted - no complaints at all! Thank you
B4RN - Highly Recommended.
We have used B4RN in the rural North West for almost a year and not had an issue but we do use a mesh wi-fi repeater throughout. On the rare occasions I have needed to speak to someone they have been very good, although I did experience some difficulties at the point of setting up the account.
Overall, we are very impressed with them, we like the fact that they are community based/led and highly recommend them.
Excellent fibre broadband delivering…
Excellent fibre broadband delivering 1Gbs at the modem router.
The wireless range is not as good as hoped so had to spend m9ney on WiFi extenders through the house.
But the basic service is consistently fast and reliable.
B4RN connection
The product is excellent and the installation and support at that point was good. Friendly and helpful people.
Before B4RN connected to Ingleton our…
Before B4RN connected to Ingleton our broadband speed was abysmal. (BT for most of us). But remember most people had poor service throughout the country.
We've enjoyed 10 years with B4RN and I am still very very happy with their service. I didn't connect to your phone service cos there was 'nobody in' so I stayed with Vonage. 22
Customer of B4RN since 2015
I have been a customer of B4RN since 2015 and consider myself lucky to live in an area with access to such a superb service. Not only does it offer a technically superior product but the people supporting it are so pleasant to deal with and money I pay stays local creating employment and training.
Ethernet IAD problems
Ethernet IAD started having problems over WiFi, initial call to customer services was dealt with very professionally, unit replaced within 24 hours, excellent service
Sorry was giving you 5 stars and it…
Sorry was giving you 5 stars and it jumped after 1.
You're service is great and living without it now in Old Hutton where telephone reception etc. Is almost non existence would be unthinkable.
Mike Gould
I could not fault them
I could not fault them. Great internet speed at reasonable cost and if there is a problem it is resolved swiftly.
Reliable, fast and local connection
We've had a B4RN connection for almost 10 years and it is has been reliable, stable and sufficiently fast for a family with three teens. It's easy to contact if there is ever a problem because it is local - and information is given well in advance for any maintenance etc. Also good value for money.
Always super efficient.
Always super efficient, no problems, and have always responded to questions quickly and advised of any maintenance issues well ahead of scheduled work.
The service has been great and the only…
The service has been great and the only problem, of my own making, was handled well and without making me seem to be the idiot that I am!!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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