Sam, the manger/team leader was under a lot of stress and pressure being short staffed but managed to maintain professionalism and excellent customer service despite being extremely busy and having to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Sam, the manger/team leader was under a lot of stress and pressure being short staffed but managed to maintain professionalism and excellent customer service despite being extremely busy and having to... Zobacz więcej
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Amazing service ,competitive prices . Sam went above and beyond to help me Get my car fixed after it was dangerously bodged together by a rookie mechanic , I can honestly say this particular store... Zobacz więcej
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I always feel welcome by the staff, no matter how busy they may be and they are usually very busy, they have always been forthcoming with advice about my vehicle and if they feel they cannot complete... Zobacz więcej
I had car checked over & the mechanic said it needed whole exhaust..guy on reception went all out to get me the part which wasnt easy considering it's French & not many in this country..booked it in... Zobacz więcej
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Napisane przez firmę
At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.
ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.
When you come to ATS Euromaster, you get:
Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available. You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.
Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.
Unit 25D, Rookwood Way, CB9 8PB, Haverhill, Suffolk, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Having booked both of our Cars months ago for both MOT and service we arrived on Tuesday the 2 of June at the Haverhill branch in Suffolk to find the garage had been closed for two weeks!
I find it astonishing that no one called to advise us that they we’re closing and would not be able to carey out the work booked so many months before.
We always found those working in that garage to be very able, helpful and professional. Ours Cars we’re always service well. We are sorry all of them have last their jobs. What a shame!!
One of the front office staff was very rude.
Do not have a m o t done took van in on the 12 3 26 failed on two little side lights and worn trye which I done the next day And phoned up to rebook it in but guess wot they couldn't fit it in until the 28th of the same month and you have to pay extra for retest which is a scam Phoned their head office very unhelpful ignorant person of no help so took van in for second test the stupid test man tried to change which trye was worn out on first mot it was the offside trye and today he tried saying it was the other one wot a bunch of idiots in the end had to swear at him and he passed it
I was lucky to actually get hold of someone on the phone at the Haverhill branch, who gave me a quote and booked my car in at short notice. There appears to be a constant shortage of staff in the branch and the few people working there are running around like blue ar.. flies to cover all the work. The guys there are doing their best to sort things out.

Odpowiedź od ATS Euromaster - Haverhill
Great guys, busy, efficient and respectful. Love going there to get my vehicle done, as I can trust them and know my car is in good hands.

Odpowiedź od ATS Euromaster - Haverhill
Trouble with car late afternoon on a Friday. Managed to get to them and they were good enough to look at it within 10 minutes and provided a quote for the work needed. Had to leave it with them and they did the work the next day for us. Great service, friendly staff. Will definitely use them again. Highly recommended.

Odpowiedź od ATS Euromaster - Haverhill

Odpowiedź od ATS Euromaster - Haverhill
I am not satisfied with the service provided. The service took approximately 4 hours and I was charged £311, however the engine-side noise is still present and has not been resolved.
Given the time spent and the cost of the service, I expected a thorough diagnosis and a clear outcome. No satisfactory explanation was provided as to why the issue remains or what further action is required.
This experience does not meet reasonable service expectations. I am requesting a proper review of the work carried out and an appropriate resolution to the unresolved issue.

Odpowiedź od ATS Euromaster - Haverhill
Sam and his team completed my MoT, honestly, efficiently and without fuss, I wouldn't take my car anywhere else.

Odpowiedź od ATS Euromaster - Haverhill
As always, fantastic customer service. So helpful, and go above and beyond to provide the best service possible even when under pressure with being short staffed.

Odpowiedź od ATS Euromaster - Haverhill
Always a friendly welcome, efficient, and great customer service. Sam runs a great ATS centre.

Odpowiedź od ATS Euromaster - Haverhill

Odpowiedź od ATS Euromaster - Haverhill
Sam and his team at Haverhill are very accommodating, friendly and helpful, I hope they get the recognition they deserve

Odpowiedź od ATS Euromaster - Haverhill

Odpowiedź od ATS Euromaster - Haverhill
Great price on the tyres and all our steering problems checked and solved.
I always bring my cars here for MOT’s and they are always, quick, friendly and efficient.
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