I am still pinching myself! Amazing and timely customer service with a 100% fix to the problem. I thought it would take days, but the answers came in minutes. No hassle. No problems. Amazing. I will b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These guys are great! Fast, accurate and helpful customer service. I've crashed my system about 5 times (fooling around where i shouldn't) and had to ask Ashisoft CS to help me re-establish by Dupli... Zobacz więcej
Exceptionally poor customer service. Lifetime licence appears to be for one year only then you have to repurchase at full cost. Statements of upgrades at reduced cost are completely untrue there is... Zobacz więcej
At first I was really not having much positive insight with this program. However after a tech showed me where I was going wrong it came back on a positive side. The Tech walked me through the proces... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Find and remove duplicate files, true byte-by-byte/crc32 comparison, fast and accurate results. Duplicate file finder is designed to delete duplicate files, mp3, iTunes, image files within minutes!
Dane kontaktowe
Indie
- www.ashisoft.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This program (Duplicate Photo Finder)…
This program (Duplicate Photo Finder) works very well, and is reasonably priced. I particularly like the fact that it allows for removal of multiple files, instead of one at a time, which I find very helpful. IT has been responsive and helpful with any problems. It's a great help at reducing disc clutter. Very good app!
They solved my problem - No reply from customer support of Ashisoft since 13th August 2025
They solved my problem immediately after receiving my last email. Thank you.
I purchased Duplicate Photos Finder 0n 12th August 2005 and installed it to my PC.
However I needed to transfer it from my PC to Laptop.
I wrote multiple e-mails to ashisoft support e-mail address to help me transfer my license and until now (15th August 2025) no one even bothered to reply my mails. Not even a bot message. I feel I threw me money out of the window.
Licensing support request.
Licensing support request.
Sent a early morning support request for apps I bought from Ashisoft a few years ago. The issue has been dealt promptly. Within an hour or so, the issue was resolved and both apps were back and running again.
Prompt assistance when needed for Print Directory
I hadn't used the Print Directory for some time and had not realised that the activation was lost. Two days ago I needed to print a long directory, so I asked customer support of Ashisoft to send me a new activation code and in a moment I had their response with the activation code. A few moments later they sent a follow up email to make sure the activation was succesful. I appreciated the support.
Response is accurate and very fast
Response is accurate and very fast. Quickest than any other i have seen. I have lost my license many times because i am a messy guy :(( but always got back my program up and working in few minutes :)). Thank you!
Saved 1T In Drive Space
Duplicate File Finder has been a real time saver. I have been scanning slides for the past 10+ years, through a series of missteps on my part I ended up with copies of copies of slide scans. In some cases I scanned the same slide a couple of times. DFF was able to look through the multiple folders and identify the duplicates. (53323 files, 10453 duplicates found) It saved me a lot of time not having to do this work myself. And there were no questions as to the duplicates, the program did an excellent job!
Immediate response to solve my problem
I rebuilt my computers and inadvertently lost my activation rights. However, when I emailed customer support, I received a new activation key within a few hours. I am not accustomed to such immediate response to customer needs. These people are great and I will be buying more products from them.
I had an issue and emailed customer…
I had an issue and emailed customer service. They promptly got back to me and solved my problem.
Perfect
I found a very attentive and accommodating team on this site, polite, helpful, and quick to respond, which is becoming rare!
The duplicate search software lives up to expectations; it's flawless.
Product and support is perfect
The Duplicate File Finder product is great and does exactly what I expected with an intuitive and easy interface. Additionally I have used their support twice and had a pleasant experience both times. One time I changed laptops and needed to move the registration across and reached out to their support team on their websites “Contact Us” section. They got back to me within a few days and gave me instructions and a new registration code which worked without issues. Previously I also had a problem on my old laptop where the registration key got lost on the system or was possibly reset somehow, so I reached out to support and also got great service and a quick resolution. I wanted to commend them from my experience and publicize the good experience I had with them both from a product and support perspective.
Duplicate File Finder
Duplicate File Finder - best one I've tried (vs. Nero, Auslogics, etc) with detailed settings on how it searches, as well as how it selects which duplicates to remove.
I needed to reinstall and the response this year was relatively quick.
At first it looked like a bust
At first it looked like a bust. Couldn't get anything to work, kept getting blockers-didn't know what to do. I certainly didn't expect the quick response I received! They worked with me back and forth until the issue was resolved. This product was well worth the money; it has saved me a RIDICULOUS amount of time and frustration. I highly recommend.
Great company and support
First, I have used a bunch of duplicate file finders and this the simplest and most effective and fastest. It makes it simple.
Second, I had an issue with my installation count blocking me from installing it on a different computer. I emailed and they got back to right away.
They don’t reply
They don’t reply. They deactivated my account.
Update: 20-1-25: They re-activated my account, everything is fine now. That's nice.
I don't like the time for them to respond. It's too long.
Great Costumer Service!
Great Costumer Service!
and the Software "Duplicate Finder" Worth Every Penny
i had a problem and they got to me really quick and helped me!
Thanks!
AGAIN the license got scrambled--I…
AGAIN the license got scrambled--I changed the motherboard so I understand. BUT what I don't understand is that it takes FOREVER to get these people to re-set the activation on their servers.
REALLY GREAT PRODUCT.
Really Crappy Support.
Poor admin of a good program
This is a great program, but it forgets that it has been activated regularly and then rejects my activation key because it has already been used. Customer service always fixes the problem, but it takes at least a day and makes an otherwise great program really annoying.
I BOUGHT A LIFETIME MEMBERSHIP-HUGE MISTAKE
I BOUGHT A LIFETIME MEMBERSHIP! NOW, ONCE A WEEK, THEY DEACTIVATE MY ACCOUNT! I HAVE TO GO THROUGH HELL AND HIGH WATER TO GET MY ACCOUNT RE-ATIVATED! THIS HAS BEEN FOR THE LAST YEAR PLUS! NOW I WOULD NEVER EVER PURCHASE A LIFETIME MEMBERSHIP! I WISH I COULD RATE BELOW A 1!
Beware this company charges in USD
Beware this company charges in USD, with zero mention of this on website. Im in Australia and was charged $68 instead of $39 as advertised, with no notice, only after transaction went through. Customer service refusing a refund and also not acknowledging I cancelled auto renewal immediately. Very dishonest and misleading company. Reporting to ACCC in Australia for investigation. Avoid!
fantastic and fast to deal with
fantastic and fast to deal with, would highly recommend! great product too!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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