These were my first ever pairs of prescription glasses as I've only just been diagnosed with short-sightedness. My friend recommend Arlo Wolf as it would save me money instead of paying for overpriced... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The try at home was fast, but to send me a reading glasses it has been very slow... it has been 3 weeks (ordered 13th Sep, now 4th Oct) and I still didn't receive them. If there was a backlog, or if l... Zobacz więcej
Reakcja na opinię
Good range of styles, great that you can try on prior to ordering. The online ordering process could be clearer and I would advise calling if your prescription is anything other than normal. Mine w... Zobacz więcej
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Purchased a few pairs of prescription glasses from Arlo Wolf. Quality for the price is excellent. What makes me want to go back is the excellent customer service. Matt is always great and responds... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Our vision is clear: stylish and affordable eyewear direct to you. Try Before You Buy - Multi-Purchase Offers - You Buy, We Donate
Dane kontaktowe
Stanley Road 38, M16 8HS, Manchester, Zjednoczone Królestwo
- 01619157161
- info@arlowolf.com
- www.arlowolf.com
4,0
Dobra
403 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really disappointing
Glasses are too big so fall off when I look down and the lenses are for distance when I wanted reading glasses. Very disappointed
17 grudnia 2022
Odpowiedź od Arlo Wolf Eyewear
Hi. Thanks for your review and I am sorry to hear that you are disappointed with your order. I can see that you have contacted customer services since leaving a review and they have responded to you. In terms of sizing, glasses will often need adjusting so they sit and grip correctly. As we are an online company and everyone has different size and shapes faces we cannot send glasses out which always fit perfectly first time. Glasses can be adjusted at home and we have a guide which we can provide.
Amazing service
Amazing service! My glasses arrived promptly and the quality of the glasses are high plus the price is very reasonable. I will definitely be purchasing from them again, thank you!
16 grudnia 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your feedback!
Wouldn't get my glasses anywhere else !!
I get all my glasses with arlo wolf and they are always first class service. Great quality and always go above and beyond to make sure you are happy 😊
30 listopada 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks so much for your review!
Lovely glasses
Lovely glasses, great service. The try before you buy is really useful. There was an issue with my prescription & it was resolved quickly. Definitely recommended.
16 października 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your review!
No response, or update for status
Order has been left processing since September 27th. Still no update. Mail sent to check for update and no response.
27 września 2022
Odpowiedź od Arlo Wolf Eyewear
Hi there. I'm sorry to hear of your negative experience. Unfortunately, some orders placed around that time were affected by Royal Mail strikes which delayed dispatch and created internal delays. I have checked our records and we received your email on Sunday 9th October at 19:16. We responded on Monday 10th October at 17:10. Perhaps this went to junk mail. Your order was dispatched on Wednesday 12th October.
Happy with the experience
Happy with the experience. Easy to use trial service and pricing for two pairs of varifocals was good value.
18 września 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your review!
As a returning customer I can’t fault…
As a returning customer I can’t fault them, great glasses and great service!
7 września 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your feedback!
Top service
Great customer service and glasses were delivered quickly and are high quality.
25 sierpnia 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your comments!
Nice glasses
Nice glasses, supplied very quickly, second time I have purchased glasses from them, very happy.
25 sierpnia 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your feedback!
A+++ stylish & fast delivery!
A+++ stylish glasses, great prices, fast delivery...very impressed! Would definitely use Arlo Wolf again.
7 sierpnia 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your review!
Still haven’t received them….
2 sierpnia 2022
Odpowiedź od Arlo Wolf Eyewear
Hi. Thanks for your review. Can you email your order number to info@arlowolf.com and we can take a look into this for you.
I love the idea in trying out frames…
I love the idea in trying out frames before buying them. Service were brilliant and quick after ordering. Will use them again.
24 lipca 2022
Helpful quality service
Good quality stuff - and very attentive staff when I had problems adjusting to my new prescriptions. A real quality online experience - I would recommend.
11 lipca 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks so much!
I had no idea how overwhelming choosing…
I had no idea how overwhelming choosing a pair of glasses could be! I tried so many different places spending hours in shops trying them on. Arlo wolf made things really easy. I used the try before you buy service and it was really easy. As a first time glasses wearer I found the whole process really easy. The customer service was really helpful aswell. Really friendly and helpful.
I would 100% recommend!
31 maja 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your review! Your feedback is very much appreciated!
Won’t go anywhere else
Quick, efficient service as always. Really good quality. See you again next year…
24 maja 2022
Odpowiedź od Arlo Wolf Eyewear
Thank you for the feedback!
Stunning sunglasses
After finding out I recently need to start wearing prescription glasses I've been struggling in the sunny weather. Needing my prescription glasses to see but having to constantly switch between my sunglasses and normal glasses. My friend recommended Arlo Wolf for being really reasonably priced. I went for the Brooklyn Sun glasses in gold and was a little apprehensive of how they'd look when they arrived, however I can confirm they are absolutely stunning and look very expensive. The whole process from start to finish was so easy, I purchased the glasses, uploaded my prescription certificate after purchase and within 2 weeks had my new prescription sunglasses. Do not hesitate to purchase, I am in love!
2 maja 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks so much for your review! We are so pleased to hear how happy you are with your new sunglasses!
Purchased glasses from here really…
Purchased glasses from here really great quality frames and lenses. Also had sunglasses which look really stylish!
10 kwietnia 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your review, it's very much appreciated!
fantastic glasses brilliant service
9 kwietnia 2022
Odpowiedź od Arlo Wolf Eyewear
Thanks for your review!
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