Completed online trade in form. Return packaging received within 2 days. Sent phone of on Friday. Notified that phone received on Tuesday. Trade in paid on Wednesday. Very efficient. Paid what had bee... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really simple process. Follow the step by step guide. Use the post paid documents; wrap the old item up well; get PO receipt. 3 days later, phone arrived at destination; one day later, phone accepted... Zobacz więcej
A fair price quoted. The packaging arrived in a day or so.My only negatives are that Argos delayed my new phone for about 4 days to collect it. Not trade in’s fault but I only just made the deadline d... Zobacz więcej
Very straight forward! Received the postage kit a day after my request, delivered promptly and was kept informed throughout. Very prompt payment too. Highly recommended service!
Informacje dotyczące firmy
Dane kontaktowe
Duke House, Perry Road, CM18 7ND, Harlow, Zjednoczone Królestwo
- 01277 361794
- support@argos-tradein.co.uk
- www.argos-tradein.co.uk
4,6
Doskonała
125 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
So easy to set up the transaction
So easy to set up the transaction. Postage bag arrived promptly and was processed really quickly. Price was fair and money paid into my account same day as processing was done.
19 czerwca 2026
The whole process could not have been…
The whole process could not have been easier or quicker.
26 czerwca 2026
Easy to order online.
Easy to order online.
Fast delivery, and kept informed of parcel progress.
19 czerwca 2026
Was great easy to use and helpful
Was easy to understand,Helpful in every way, Traded a switch and they sent me everything to post it to them for free and got what they offered, so I'm very happy with how they treated me.
25 czerwca 2026
Fast service
Fast service . It took 3days from sending my phone to receiving my money. Fabulous experience.
24 czerwca 2026
Mobile phone trade in
Really easy to use. Communication excellent. Paid promptly. Would definitely use again.
23 czerwca 2026
My older Samsung Galaxy A13 5G…
My older Samsung Galaxy A13 5G Smartphone was not honestly that bad it was in great working condition the Volume was working well and the Camera's also we're working well and the apps all were working Fantastically well apart from a minor Scratch on the Screen I was offered £15 from a Local Shop as a second hand buying phones. I'm not HQ with your Trade -In service. From Mr Harjinder Singh
15 czerwca 2026
Odpowiedź od Argos Trade-In
Hi there,
Thanks for taking the time to leave your feedback.
We’re sorry to hear you’re disappointed with the trade-in value. On inspection, the device was received with a cracked screen, which classifies it as faulty under our grading criteria and impacts the valuation.
If you’d like any further clarification on the assessment, please feel free to get in touch and we’ll be happy to explain this in more detail.
Kind regards,
Argos Trade-In
It was a very good price,and the money…
It was a very good price,and the money was straight in bank account.
11 czerwca 2026
Excellent
Excellent, bought new phone Sunday instructions easy for trade in, received label and had agreed money in my account on Thursday.
18 czerwca 2026
Great customer service.
Updated: I received a call today from Billy in customer services and several follow ups after he acted upon the feedback — honestly, a credit to the MTR team. I felt genuinely listened to, and he not only understood my concerns but agreed that improvements are needed to the customer journey — specifically around better informing customers about reasons a product may fall below their standards and what that means financially. I’d welcome those changes and hope they improve the overall experience for future customers.
My original review -I think it’s terrible that you lure people in with a favourable price but then offer less than half for any issue. My Mac battery was apparently tested at 76% (bear in mind the battery settings stated normal) and due to it being under 80% you would only give me less than half the stated amount.
It’d be better to be transparent to people about price tiers so that they’re better informed before sending off their electronics to you.
15 czerwca 2026
Well organised
Well organised. Clear instructions how to send old phone back. Payment made swiftly.
12 czerwca 2026
Not great if I'm honest. Still not great if I'm honest.
Not great if I'm honest.
Update: Just taken a call from your 'customer service' team. Team member was arguementative and did not offer to resolve anything. Just over talked me.
Yes, you're right. Still not resolved.
Still not great...in fact pretty poor service. Won't use again....there are better companies around.
12 czerwca 2026
Odpowiedź od Argos Trade-In
Hi, thanks for your feedback.
We’re sorry to hear you’re not satisfied with your experience. We did reach out to try and understand the issue and offer support, but appreciate that the conversation didn’t resolve things for you.
If you’d like to revisit this, please get in touch and we’ll do our best to help.
Kind regards,
Argos Trade-In Team
Was hoping for a little more Trade In
Was hoping for a little more but the agreed funds were with me shortly after checking the watch
9 czerwca 2026
Good 👍 glad to get old watch as it get…
Good 👍 glad to get old watch as it get old now
1 czerwca 2026
Was a great way to trade in my old…
Was a great way to trade in my old phone. Very quick and easy service and received payment very soon after I sent my phone.
5 czerwca 2026
Easy to do!
Easy to do and was paid the price offered online.
The only snag was the original envelope didn't arrive to return the phone until I asked for a second one!
22 maja 2026
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