are you am i Recenzje 

Disappointing customer service – received damaged item

I am very disappointed with my experience with AreYouAmI.

I received a garment that was already damaged. I did not wear it and did not even try it on, yet customer service claimed that the damage appeared to be a snag/puncture that could have happened while trying on or wearing the garment.

I sent photos of the damage and explained clearly that the item arrived this way. Despite this, my complaint was rejected and I was initially told that they could not offer a replacement or refund.

What I find particularly frustrating is that I am being held responsible for damage that was already present when I received the item. I have also followed up with customer service and have not received a proper response.

I expected much better customer service and a fair solution to a straightforward complaint about receiving a damaged item.

I bought the tight shorts and they didn't fit and then there is no response on customer service so we drive a hour they give us the money back as a gift card 2 days later they revoke the gift card and send back the pants. After we went back and tried to exchange them they say that we wore them and damaged them. Refused to give us money back and tried to send me away from the company and where getting hostile this is a shit company with no idea how to run a buisiness. Better of buying somewhere else customer service is ass.

Plus they lie about who is the ceo so u that u don't ask to speak to somebody higher up

I am writing this to warn other consumers about my experience with Are you Am i. My order of €230 resulted in an outrageous €116 in customs fees (plus a €40 delivery charge ive already paid). More importantly, the company has failed to refund my total of €287.80.

Not only that, they attempted to charge me for a "return to sender" fee, despite DHL explicitly confirming that this service was provided for free. Attempting to charge a customer for a free carrier service is a deceptive commercial practice.

This is not the first time I have had issues. I previously placed an order and made a return, but they claimed they never received the parcel, and as a result, I was never refunded for that either.

Furthermore, the products are overpriced and of poor quality, not at all worth the hassle or the cost.
I have already filed a formal report with SignalConso and the DGCCRF (French Consumer Protection).

What is most shocking is that they actually tried to charge me €130 to return the parcel to sender, even though DHL explicitly confirmed that this was completely false and the service was free. This is a blatant attempt to scam customers…

What a joke of a brand. Their size guide might as well be random numbers – nothing fits. Customer service? Nonexistent, unless you count copy-paste excuses as “help.” And if you’re an international customer, forget it. They don’t care, they won’t help, and you’ll just be stuck with clothes you can’t wear. It’s basically daylight robbery dressed up as fashion.

I have ordered a cashemere top and the sizing on the website are not right. They send me an other color and the quality is absolutely awful. They wont refund the 1300$ I have paid for the top they want to give me a store credit which I don’t want because I have already pretty much everything on their site. It is absolutely not okay and disrespectful to a good customer.

I bought the Nivi dress and needed to exchange the size and color and everything has been so smooth. Cushioned service at areyouami is so great and quick! Definitely recommend ordering, the quality of the clothes is amazing the lace of the dress was beautiful.

I've been a long time customer of AYAI and I love it so much! The quality is top notch and I always get so many compliments whenever I wear their pieces. The shipping is super fast too!

My absolute favorite brand! The designs are beautiful and the quality is amazing. There’s very few brands I turn to nowadays for nice clothing that seemed that it was designed with love and care. I also love that it keeps petite girls in mind. Customer service is great too!

They sell high-quality and well-fitting clothes that manage to make minimalism a statement piece. I think the design of the pieces are thoughtful in how they flatter and fit different body types. It's definitely on the pricier side, but I find that a lot of their pieces are worth the investment.

Quality of the clothing is great! Super comfortable, stretchy, and durable.
Shipping is quick and easy! No complaints.

Areyouami is a beautiful and lavish shopping experience. It’s the best women’s brand to buy from that offers exclusive upscale going out outfits and the cutest casual/lounge wear. It truly is one of those “if you get you get it” All my pieces that i have bought recently came in the highest quality so it is definitely worth the money. Their clothing fits well and is super flattering.

Chicest styles and beautiful quality. Perfect pieces for nights out and daily wear. In my experience the sizes run small.

love their original designs! they have really become my go to for any birthday, special event, etc. whenever I wear my are you am I clothes I always get compliments!! the corset will always be my favorite especially, shipping has always been fast for me!

I have been a HUGE fan of Are You Am I for over 5 years now. I have at least 5 items and each one of them is incredible quality and timeless pieces. I am constantly keeping my eye out for new drops and want the Sunniva Pants so bad! Definitely my next purchase the next time they have a sale! They have incredible customer service and a fair return and exchange system. Their shipping is also insanely fast! I cannot wait to see the future of AYAI and to be apart of it as a loyal customer!

I have the Sunniva Corset and it’s amazing! Do size up though. I’m normally a S/XS with a biggest bust and got a size 6. Wear it every other weekend.

cute clothes - I haven’t had issues!!

TERRIBLE, LIARS, THEIVES, OVER PRICED, BAD QUALITY, BAD SERVICE, DONT BUY THEY ARE DISCRIMINATING, DISRESPECTFUL BRAND AND UNPROFESSIONAL STAY AWAY

Unfortunately they sent me the wrong colour dress, I ordered the fawn colour and not latte, I’m extremely disappointed and it’s not the first time I have an issue with their orders, I requested a full refund as the dress I had ordered was also unavailable, right after I ordered it I feeel extremely discriminated against and it was for an important occasion.. please refer to the picture below here is a picture of the dress I received (wrong colour) they sent me the wrong dress!!! And it was all crumpled!!

DO NOT BUY !!! Scam artists!!! The quality is horrible! And they will not give you your money back even if you paid full price for a product. NO RETURNS!! Scam. There are much better companies with actual high quality products and a good company ethics. They clearly have no morals. They want to make as much money as they can while cutting as many corners as they can.

HORRIFIC!!

This company are a nightmare for international customers! DO NOT USE THEM.

I bought an item and was sent out a totally different garment.
After contacting customer service via the website - I was eventually ignored.
My bank had to retrieve the funds. . However FedEx also have now commenced debt collection as Are You Am I has failed to pay the customs charges and are being ignorant to any and all correspondence.

This company is being considered a scam company and fraudulent by the bank.