I highly recommend this company. The cabin is absolutely amazing and fantastic quality. The ‘fitters’ Jordan and Dale were so friendly and professional. They worked non stop to get the cabin fitted wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Communication before, during and after installation was superb. The quality of the cabin is fantastic and the installation team took time to show us how everything worked. We have just used it and l... Zobacz więcej
From the moment we view the bbq cabin, we knew we wanted a cabin. David the salesman was great. Nikki and Debbie in the office were great. Install day came with arrival time between 7am - 8am, bang... Zobacz więcej
Reakcja na opinię
We had our 10m2 Cabin Bar installed just over a month ago and we are so pleased with it. It's cute from the outside and just a lovely place to be on the inside, a lot larger than you would first th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca budynków ogrodowych
- również w kategorii:
- Ogród
- Sklep meblowy
- Sklep z grillami
Napisane przez firmę
Arctic Cabins™ have a BBQ Cabin to suit any garden. Our unique 'sloping wall' design gives more space where it matters. Made in our own UK factories our cabins are the highest quality on the market. Our business is family run and all our staff are employed, from the show site team in Nottingham to the warehouse and installation teams in Derbyshire. We install UK wide and have several distributors throughout the UK so you can have the highest standard of cabin & BBQ Grill in your garden to enjoy all-year-round. Choose from the following sizes: 7m², 10m², 14m² & 17m² which seat between 10 and 25 adults depending on the size you opt for. We also have 2 different Arctic Bar options which seat between 11 & 22 adults comfortably. Our case study section on our website shows many of the different cabins in our range. We also have a full gallery of products images, owners images & videos for you to look through and become inspired! We have fitted 1000’s of Arctic Cabins throughout mainland UK over the last 20+ years in business. You will see from our reviews that the product, and our service, is outstanding and the investment made by all our owners is well worth every penny. Our Arctic Cabins & Cabin Master show site in Nottingham is open 7 days a week including most bank holidays. We have all sizes on display ready for you to view. Call our team to find out more - 0115 932 8888
Dane kontaktowe
251 Toton Lane, NG9 7JA, Nottingham, Zjednoczone Królestwo
- 0115 932 8888
- info@arcticcabins.co.uk
- www.arcticcabins.co.uk
4,9
Doskonała
910 recenzji
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Smashed it….5 stars!!
Super pleased with our BBQ cabin and overall five star service, from meeting Jake at the Malvern show ground to the lads that delivered and completed the build.
First class service and would highly recommend 👊.
9 lutego 2026
Opinia niezależna
Odpowiedź od Arctic Cabins
Hi there, thank you so much for the 5 star review! It's fantastic to hear that you had an excellent experince and we hope you enjoy using your Arctic Cabin for many years to come! 😊
Truly great product and a great company…
Truly great product and a great company to deal with. Highly recommend 👌
6 lutego 2026
Odpowiedź od Arctic Cabins
HelloStephen, thank you for taking the time to leave a 5 star review and we hope you enjoy using your new BBQ cabin for years to come!
Really happy with our BBQ cabin
Really happy with our BBQ cabin. Team were great from purchase date through to install, responsive and helpful. Team who installed were terrific, despite awful weather they were here on time as planned and cracked on with the work they were able to do, back early second day to get the work done, fortunately with better weather. Team installing were professional and helpful throughout. Great service and looking forward to many happy years with our cabin.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Arctic Cabins
Thank you for your review Michelle! Our installation team are amazing, aren't they? We hope you have a great time using your new BBQ cabin!
Odpowiedź od Arctic Cabins
Thank you for your 5 star review! We're glad you are happy with the final product and had a good experience with our installation team ☺️
Hope you enjoy using your new Arctic Cabin for many years to come!
Be very cautious when buying from…
Be very cautious when buying from Arctic Cabins (AC), after doing my research I decided to go with AC even though it was much more expensive than their competitors. My reasoning was down to warranty, AC offered a 10 year warranty on most of the cabin if it was assembled by their approved contractors, due to the price of these structures I felt the extra money would be worth it.
On contacting AC they provided details of their Scottish distributors who were Scotia Cabins, I bought a 10m cabin which was installed November 2022.
In 2025 AC stopped using Scotia as their Scottish distributor, leaving a void north of the border.
Just over 3 years from having the cabin installed I discovered the plywood pelmets which form the lower part of the roof were rotting with major water ingress. This appears to be a common issue with these cabins with various discussion on the subject on a number of Facebook pages.
On contacting Scotia I was advised this was a manufacturer issue and advised to contact AC for assistance. AC customer service was worse than useless, obviously they no longer have agents covering Scotland and are not prepared to honour their guarantee that they claim come with an anpproved installation. Eventually after involving Trading Standards they have agreed to provide the parts but won’t fund the labour costs, although we will have to wait and see if the parts actually arrive. I will update this review accordingly and may make a video for my YouTube channel when the issue is resolved.
Very poor service from a company that apparently prides itself on the quality of its cabins, my advice would be look at the cheaper options, they are just good! Also any negative comments on their owners facebook group which they admin will get you banned (they don’t appreciate honest feedback).
I have given them 2 stars rather than 1 as apart from the poor quality of materials they use for the roof, the rest of the structure seems fine (after 3 years anyway)
In reply to Arctic Cabins response:
Thanks AC for taking the time to reply to my honest and frank review, shame you couldn't do so on your Facebook owners club page, but I guess there you can control unfavourable reviews by banning members. A couple of points which I believe you are not in dispute of
1. On contacting yourselves when I was in the market to purchase a cabin, you provided me the details of Scotia Cabins who you told me were your representatives for Scotland.
2. You supplied Scotia Cabins with the cabin, thus you are there manufacturer.
3. I never said Trading Standards had contacted yourself, I contacted them for advice, gave them the full circumstances and they advised me that the installer (Scotia Cabins) are responsible for the first 6 months after installation, then the manufacturer (yourselves) are responsible for any further guarantee period after the 6 months. The chap said it was like purchasing a Samsung phone from Amazon, Samsung are responsible for warranty repairs.
I planned on reviewing this rating depending on how things went with the manufacturer warranty for the poor workmanship which has caused water damage. Initially Arctic Cabins agreed to replace the damaged part after many communications through their distributor Scotia Cabins. Alas they have not lived up to their promises and have failed to supply the part. It is now mid April, this has been going on since January. Rather than have the damage spread, I have paid in full to arrange for a repair, so if you are thinking of a BBQ hut, don’t expect Arctic Cabins to honour their manufacturer guarantee. For this reason I have reduced my initial rating by a further star
29 listopada 2025
Opinia niezależna
Odpowiedź od Arctic Cabins
Dear Gavin,
Following the latest correspondence, we wish to provide a formal update.
A member of our Management Team has consulted with Citizens Advice, as Trading Standards do not accept direct enquiries. Citizens Advice has raised a case file with Trading Standards on our behalf, which is the only available route for direct engagement.
The guidance we have received is as follows:
Legal responsibility rests solely with the company from whom the cabin was purchased and with whom the contractual agreement exists — namely, Scotia Cabins.
No liability rests with the manufacturer of the product — Arctic Cabins.
This position is clearly supported by the Consumer Rights Act, where liability is assigned to the contracting retailer who you paid for the cabin, not the manufacturer.
We have also been advised to recommend that you contact Citizens Advice Scotland directly to obtain independent guidance on how to proceed with Scotia Cabins regarding your guarantee. Their contact details are:
Citizens Advice Scotland
Telephone: 0808 164 6000
Opening hours: Monday to Friday, 9:00am – 5:00pm
In light of the above, we respectfully request that any reviews or public statements published about Arctic Cabins be removed, as they contain incorrect information and relate to our company from whom the cabin was not purchased. These statements are damaging to our reputation and misrepresent our legal position.
We will send the above information to you via email, also.
Yours sincerely,
The Arctic Cabins Management Team
Hi Gavin,
Thank you for your review. We’d like to clarify a few important points to ensure accuracy for anyone reading.
The cabin you reference was not supplied or installed directly by Arctic Cabins. It was purchased through Scotia Cabins, who provided their own branding, installation and warranty arrangements. As such, Scotia Cabins are the supplier and installer responsible for the works and any ongoing aftercare.
Arctic Cabins’ manufacturer warranty applies where buildings are supplied and installed by our approved contractors under our installation programme, which was not the case here.
That said, and without accepting liability, we have engaged in good faith and discussed the possibility of supplying replacement components only. Responsibility for labour, installation and any remedial works remains with the original supplier and installer.
We do not accept the suggestion that Trading Standards have found against Arctic Cabins, nor that we have refused assistance. Your comments infer that we have only offered to support you with your issues after you've contacted Trading Standards, which is disingenuous, given that at no point have they been in touch with us, nor did you mention involving Trading Standards to us at any point during any of our conversations. We always aim to be transparent and fair, and we regret any frustration caused by the breakdown in your relationship with the original supplier.
For any further resolution, we would recommend continuing to liaise directly with Scotia Cabins regarding your installation and warranty.
Kind regards,
Arctic Cabins Team
Impressive from the start
Impressive from the start, from the no pressure salesman to the efficient installation by Andrew and Adam who worked as a team and once completed, they explained how to get best experience from using the cabin. We have already enjoyed spending time inside and are looking forward to many happy days there in future. Many thanks
15 grudnia 2025
Odpowiedź od Arctic Cabins
Thank you for your kind review Pete! Glad you hear you were pleased with the installation process and we hope you enjoy using your cabin for years to come!
Great cabin plenty of room inside and…
Great cabin plenty of room inside and ample bar space! Guys building it worked like crazy in appalling weather and not a mark on any part of the cabin considering ground bit missing and raining!!
Warms up nicely and goo place to have drinks and meet up with family and friends
6 stycznia 2026
Odpowiedź od Arctic Cabins
Hi Paul, thank you for the 5 star review! Our installation team works incredibly hard rain or shine, so thank you for the kind words. We hope you and your family & friends enjoy your new Arctic Bar!
Artic Cabin 10m
Great service from the sales team and the guys that installed the cabin.
6 stycznia 2026
Odpowiedź od Arctic Cabins
Hello Steve, thank you for taking the time to give us a 5 star review! We’re pleased that your time dealing with Arctic Cabins was a pleasant one, happy BBQing!
Excellent service from start to finish.
6 stycznia 2026
Odpowiedź od Arctic Cabins
Thank you for the 5 star review Dean, we hope you enjoy using your new BBQ cabin!
Superb Installation
The 2 lads installing the cabin were superb, worked in torrential rain with a smile! Excellent workmanship and have recommended to everyone I know
24 listopada 2025
Odpowiedź od Arctic Cabins
Hello Jayne. We appreciate you taking a moment to rate us 5 stars! It's wonderful to hear how pleased you are with our installation team and workmanship. Thanks for spreading the word and recommending Arctic Cabins to everyone you know! Enjoy your fantastic new space
Team Arctic Cabins
Great service.
26 grudnia 2025
Opinia niezależna
Odpowiedź od Arctic Cabins
Hi there, thanks so much for the 5 star review! We're pleased to hear that you found our service to be so good. Take care and enjoy your cabin!
Team Arctic Cabins
Amazing Product
the whole process from order to construction was seamless.
the Fitting team were amazing and very helpful and the quality of the product 14m2 Arctic Bar is amazing
16 grudnia 2025
Odpowiedź od Arctic Cabins
Hello there. Thanks so much for taking a moment to rate us 5 stars! It's fab to hear that the whole process with us was so seamless, and that our team of fitters were amazing! We wish you all the best with your new Large Arctic Bar - many fun memories to come
Team Arctic Cabins
From the moment we made the decision to…
From the moment we made the decision to purchase an artic cabin at our local show the company could not have been more helpful.
Every step of the way was as promised.
The guide times for delivering & erecting the cabin were exactly as promised.
The two men who came to do the job were very professional,helpful in every way & wasted no time at all.
5 stars to Artic Cabins 😁
27 listopada 2025
Odpowiedź od Arctic Cabins
Hi Linda. Thank you for taking the time to leave us your kind words! It's fantastic that company wide, we couldn't have been more helpful - that's what it's all about! We'll pass your praise on to our fitting team too. We hope you enjoy your new cabin, happy BBQing! :)
Team Arctic Cabins
The Artic Bar…
We were extremely impressed with the initial service and pre delivery and installation information. On the day of installation the team worked efficiently, cleanly and tirelessly to ensure that it was perfect and that we were happy with the final outcome. The planned 2 days were not required it was completed in one and we are 100% delighted with our Artic Bar. We envisage many a social afternoon/evening going forward. Thank you to all at Artic Cabins.
3 grudnia 2025
Odpowiedź od Arctic Cabins
Hi there Gill & Jon. Thanks ever so much for your lovely feedback! It's so great to hear how impressed you've been with our service throughout, especially with our fitting team working so hard to install your perfect Arctic Bar! It's going to be the ideal place for social occasions indeed, many happy memories to come!
Team Arctic Cabins
Excellent company
As seen, as promised and even better when fitted.
Delivered on time and area left in pristine condition.
5 grudnia 2025
Odpowiedź od Arctic Cabins
Hi there Eddie. Thank you kindly for your 5 star feedback! It's great to hear that your cabin was even better than promised once it was installed and completed! We're pleased that the installation went so smoothly, and we hope you enjoy your new cabin for many years to come :)
Team Arctic Cabins
Friendly and reliable staff
1 grudnia 2025
Odpowiedź od Arctic Cabins
Thank you for the 5 star feedback, we appreciate it! We hope you enjoy your fantastic new cabin, happy BBQing!! :)
Team Arctic Cabins
Odpowiedź od Arctic Cabins
Hello Ian, thanks a lot for taking the time to review us with 5 stars! It's great to hear positive praise for Tod & Dale, we'll be sure to pass on your comments. Take care and enjoy your fantastic new cabin
Team Arctic Cabins
Service was excellent from point of…
Service was excellent from point of order right through to delivery and installation. Highly recommend.
28 listopada 2025
Odpowiedź od Arctic Cabins
Hi there, thank you for taking a moment to rate us 5 stars! We're very pleased to hear that our service was excellent throughout your whole journey with us, and that you'd highly recommend Arctic Cabins :) We wish you all the best with your new cabin!!
Team Arctic Cabins
14m cabin-bar
The emai I recieved before hand to let me know the time they would be onsite was spot on,
they were here for 7.30am and never stopped all day as it was water tight befor finnising on first day and second day all they had to do was install bar and trims.
11 listopada 2025
Odpowiedź od Arctic Cabins
Hi Ralph. Thanks for taking a moment to rate us 5 stars! It's great to hear that everything ran so smoothly, and that our fitting team worked so hard when installing your fantastic new Arctic Bar. We hope you enjoy your new space, so many memories are yet to be made!
Team Arctic Cabins
Exceptional - Can't recommend highly enough
The team were brilliant and the cabin is incredible. Second time we've used Cabin Master. David, Debbie, Rob and the team are professional, gracious, tidy, connected and outstanding.
Thank you and we hope you have a good end of year.
7 listopada 2025
Odpowiedź od Arctic Cabins
Hi there Pete. We appreciate you taking a moment to rate us 5 stars! It's so fantastic to hear that after originally purchasing a Cabin Master garden room from our sister company, you enjoyed the service and quality so much that you returned for an Arctic Cabins BBQ cabin! :) Those mentioned will be pleased to hear your praise. Take care and enjoy your new cabin
Team Arctic Cabins
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