van was not off grid capable had leaks in cab so cold air coming in supplied summer bedding not winter so cold for price you pay still have to do fuel refill all add ons should just be one price... Zobacz więcej

Lokalizacja
Zmień lokalizację14 Long Street, Hobart Airport, 7170 Cambridge, Tasmania, AU
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The experience this time wasn't the best. The motorhome had a failure that could have impacted our holiday and yes it was replaced, but people's attitude wasnt the best either on the phone or at the d... Zobacz więcej
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Hired a campervan from Hobart March 2025. PERFECT service, great van, very clean. Long wait time to pick up, but I did expect it - because flights arriving duh. The step into the van initially wouldn'... Zobacz więcej
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We picked up our campervan from the Hobart office and were very happy with how the staff explained and showed all functions of the campervan to us. We were very confident after leaving the office... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
Dane kontaktowe
14 Long Street, Hobart Airport, 7170, Cambridge, Tasmania, Australia
- 1800 810 117
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van was not off grid capable
van was not off grid capable
had leaks in cab so cold air coming in
supplied summer bedding not winter so cold
for price you pay still have to do fuel refill
all add ons should just be one price covers EVERYTHING instead price gouging
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The experience this time wasn't the best
The experience this time wasn't the best. The motorhome had a failure that could have impacted our holiday and yes it was replaced, but people's attitude wasnt the best either on the phone or at the depot. Also, both Vans were dirty, the first had spider webs, and we found toys left in one of the beds, dirt and dust. We've always rented with Apollo but will start trying other companies.

Odpowiedź od Apollo Motorhome Holidays - Hobart
Staff is helpful and it is easy to pick up
Staff is helpful and it is easy to pick up and drop off the campervan. The kids and us enjoyed the holiday, especially the experience in Bruny Island and Cradle Mountain. Thanks.

Odpowiedź od Apollo Motorhome Holidays - Hobart
Great way to see Tassie with two young…
Great way to see Tassie with two young kids. Easy to set up once you get the hang of it when at caravan parks.

Odpowiedź od Apollo Motorhome Holidays - Hobart
Can do better
I first went to check the campervan before booking and the staff explained things very well.
Despite it being an off season, an older vehicle was given.
The grey water tap was leaking a little and there was very little assistance for the same.
More importantly the heater on the Aircon was not working. Despite being on a call with the team for half an hour, they couldn’t help.
I was asked to drive all the way back to Hobart to get it sorted, which was impossible. That experience made the trip a little less enjoyable.

Odpowiedź od Apollo Motorhome Holidays - Hobart

Odpowiedź od Apollo Motorhome Holidays - Hobart
The Hobart crew was very professional…
The Hobart crew was very professional and helpful at pick-up and drop-off.

Odpowiedź od Apollo Motorhome Holidays - Hobart
Quick and easy.
Our entire experience with Apollo was simple and easy. Booking online was very straightforward with all the information you need available on their website. When we arrived at the Hobart depot to collect our Camper it was quick, efficient and we were on our way in time.

Odpowiedź od Apollo Motorhome Holidays - Hobart
Confident to handle campervan
We picked up our campervan from the Hobart office and were very happy with how the staff explained and showed all functions of the campervan to us. We were very confident after leaving the office that we would be able to handle the campervan

Odpowiedź od Apollo Motorhome Holidays - Hobart

Odpowiedź od Apollo Motorhome Holidays - Hobart
The hand over and return was efficient…
The hand over and return was efficient and quick. The app made life super easy.

Odpowiedź od Apollo Motorhome Holidays - Hobart

Odpowiedź od Apollo Motorhome Holidays - Hobart
Excellent experience and service!
Our pickup and drop off were very quick and easy and every one was very friendly! Also, we dropped off our van the day before we flew out and we realized on the way to the airport that my husband had forgotten his headphones in the van that he had stashed out of site and he was able to quickly stop in and find those! While he was there he also found out we had forgotten to pay for our diesel on last fill up (how embarrassing!!!) and they helped us quickly take care of that so we didn’t miss our flight. So thankful! Thank you for a great experience!

Odpowiedź od Apollo Motorhome Holidays - Hobart
Driving through Tasmania
The campervan worked well. Staff was helpful, friendly.
The locks to the outer compartments were difficult to handle.
As the Internet is not always available, it would be nice to have at hand a rather detailed PRINTED manual.

Odpowiedź od Apollo Motorhome Holidays - Hobart
Faulty motorhome, terrible customer service
The motorhome was faulty and no checks were completed prior to our collection, customer service on returning the vehicle was none existent.

Odpowiedź od Apollo Motorhome Holidays - Hobart
Hired a campervan from Hobart March…
Hired a campervan from Hobart March 2025. PERFECT service, great van, very clean. Long wait time to pick up, but I did expect it - because flights arriving duh. The step into the van initially wouldn't work, but they definitely fixed it to my satisfaction. Would definitely use this company again, and this depots staff were lovely, professional, premises were clean and well maintained with a "free donations" shelf of unwanted food or kitchen items from other travellers- great idea to reduce waste. I got 2 large water bottles and donated a block of chocolate and a bag of chips when I returned. 10/10

Odpowiedź od Apollo Motorhome Holidays - Hobart
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