I am giving this 5 stars for their prompt service and wonderful quality of product (coat). However, I have returned the coat as it was too large for me. I am still waiting for a refund after returning... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I wasn’t sure which size to order (relaxed fit, teal faux fur jacket), so I emailed them for advice. I got a swift reply. According to their size guide, I’m a 14/L, but I ordered a size 12/M which... Zobacz więcej
I would say that I was happy with the dress I ordered and accepting of the delivery charge overseas of fifteen euros when I placed my order. However, wasn’t prepared for dress to cost me another 25 eu... Zobacz więcej
I ordered a dress on the Monday for an event at the weekend. Sadly the wrong dress was sent which was received on the Wednesday. I contacted customer service who where more than helpful. I sent the... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
ANGELEYE was born out of the inspirational vintage markets of London: the cool urban style of Portobello in Notting Hill, true vintage from Spitalfields in the East and the rock and roll flavour from Camden Market. Fashion-forward label adored by fashion conscious, confident young women worldwide. ANGELEYE captures the diversity of London through design, creative prints and quality fabrics, as featured throughout every collection, since launching in 2008.
Dane kontaktowe
2 Chase Road, NW10 6HZ, London, Zjednoczone Królestwo
- 02088385979
- ecom@angeleyefashion.com
- www.angeleyefashion.com
4,6
Doskonała
167 recenzji
Zaprasza klientów do wystawiania recenzji
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Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
So impressed!!
So impressed!!! Incredibly fast delivery, beautiful packaging and amazing quality 🥰
2 listopada 2019
Opinia niezależna
The item received was nothing like the…
The item received was nothing like the item ordered, and whilst the refund for the item was received promptly, I was not reimbursed the delivery charge, therefore I am out of pocket! Very disappointing experience!!
19 października 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Hello,
I apologise for your negative experience shopping with us.
We always look to make sure our platform shows our product as accurately to the real garment for our customer as possible, with a selection of photographs and added content from bloggers when possible.
This product will be reviewed and action will be made to improve our shopping experience for future products and shopping experiences.
Many thanks.
Absolutely loved the dress
Absolutely loved the dress, looks exactly as the picture shows.
12 października 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you very much for your kind review. Happy to hear that you loved your dress!
Ordered a dress which was in stock on…
Ordered a dress which was in stock on the website. Recieved an email the next day to say it was out of stock. The website needs to reflect this.
5 października 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Hello,
I'm really sorry that you had a negative experience shopping with us.
We are currently making sure that our stock control is improved with high priority.
Thank you for your honest review and I hope that we can improve our services to win back your trust.
If you need any further assistance please contact us on customerservice@angeleyefashion.com.
Thank you.
Thank you!
We are happy with all products bought from AngelEye fashion.
Special thanks to mrs. Zuzana Chandler for her help.
28 września 2019
Opinia niezależna
Nice clothes - unreliable refunding system.
With my first order they held the payment pending for well over a month, even when I had received an email confirming all items had been returned.
Second order, one of the three dresses ordered wasn’t in stock (even though website said it was in stock). Kept one, returned one. Charged for all three. Called customer services at 8am (as website stipulated at the time) but got through to half asleep man speaking broken English who told me to call back later. Eventually got refund and apology by way of discount code (which didn’t work by the way).
Third dress upon closer inspection before wearing was faulty. Asked for a replacement but wouldn’t send out replacement until I’d sent the faulty one back.
In the end I had to order the dress again so it would reach me in time, also tried to order previously out of stock dress. It was still showing as in stock, but was not. Paid for next day delivery, which I was told would be refunded. Had to chase delivery refund and refund for out of stock dress which was never sent.
In a nutshell - keep a close eye on your bank account, especially if returned items or if you’ve received an out of stock email.
23 września 2019
Opinia niezależna
Rubbish stock control
Rubbish stock control. Order item and took payment. Two days later informed out of stock.
20 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Hi John,
I'm really sorry that you had such a negative experience shopping with us.
We are currently making sure that our stock control is improved with high priority.
Thank you for your honest review. I hope that we can improve and win back your trust as a brand.
If you need any further assistance please contact us on customerservice@angeleyefashion.com.
Thank you.
Beautiful dresses and good service
18 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you for your review Molly! Very much appreciated!
Beautiful dress
Beautiful dress, fits perfectly and it was delivered really quickly
17 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you for your review Michaela! Glad you love your dress!
excellent service and very quick…
excellent service and very quick delivery
12 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you for your review Josie!
Stunning bridesmaid dresses
I bought my bridesmaid dresses from Angeleye and they are stunning and reasonably prices. The customer service team were excellent and super efficient when helping me find out of stock sizes, so that everything looked and fit perfectly ready for the big day!!!
10 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you so much for your kind review Janine
Don’t order if you don’t live in UK
Since I don’t live in UK, Angeleye service was pretty bad. I’va ordered a couple of dresses that unfortunately didn’t fit and I had to pay shipping costs both times.
10 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Hi Fabiola, Thank you for your review. We apologise that we are unable to offer free returns and postage internationally but we hope that it will be something that we can offer in the future. Thank you for shopping with us.
Loved the dress
Loved the dress, it was worth the price and the finish was very good. I was very pleased with my purchase and will definitely buy more in future.
10 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you for your review Saimah!
Clothes are absolutely gorgeous and…
Clothes are absolutely gorgeous and true to size! I love my purchases- thankyou guys!
10 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you for your review Jenna!
Very easy
Very easy to deal with. I received the item very quickly, it was a lovely skirt, but didn’t fit me. I returned it. No problems quick refund. I was very impressed.
4 września 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you for your kind review. Sorry to hear that the skirt did not fit! We hope that you will shop with us again.
Don’t fit my size and didn’t reply
Don’t fit my size and didn’t reply
Me back email very poor service !!!
4 września 2019
Opinia niezależna
This is one of my favorite brands
This is one of my favorite brands. I bought several styles from Angeleye and they all fit well, they are true to size. Recently I experienced an issue with my parcel so I called their office and Zuzanna was so friendly and helpful. I received really great customer service. Will buy again. Love
24 sierpnia 2019
Opinia niezależna
Odpowiedź od ANGELEYE Fashion
Thank you for your kind review and feedback on our team. We really appreciate it.
Delivery was quick, returns were easy and the dress itself is really lovely...
I ordered the Burgundy Polka Dot Wrap Midi Dress in 2 sizes to try as I'd not ordered from Angeleye before. Delivery was quick, returns were easy and the dress itself is really lovely quality. Wouldn't hesitate to order again
22 sierpnia 2019
Opinia niezależna
Doświadczenie Trustpilot
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