I was a bit wary of ordering 3 lengths of 2200mm x 1.5mm thick aluminium chequer plate in case they got damaged during delivery. I needn't have worried though, Aluminium Warehouse packaged the she... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Used AW many times now and always had a good experience. Product is usually in great condition and well packaged. Whist it might sound expensive for delivery when you see the effort they put in to pro... Zobacz więcej
Have used Aluminium Warehouse several times, for pond grillage supports, café curtain rails and other random domestic stuff. Aluminium is much easier to cut, drill, file etc., is lighter than steel... Zobacz więcej
Finding and selecting the aluminium rectangular tube I needed was straightforward. Delivery was within time stated, the tube was of good quality and well packaged to protect against damage. I would h... Zobacz więcej
Informacje dotyczące firmy
O Aluminium Warehouse
Napisane przez firmę
Aluminium Warehouse are the UK's leading online metal and aluminium supplier. We supply Aluminium, Stainless Steel, Brass, and Copper alongside a variety of services including: cut to size on aluminium, stainless steel and brass products, in-house polishing, powder coating and custom size angles!
Whilst we are one of the longest serving businesses in the trade, our core company values remain the same. Our customers are the heart of everything we do.
As an online metal store, you'll benefit from the greatest convenience of shopping online with us, on any device, 24/7.
So, whether you're a contractor, tradesperson or a hobbyist, we are confident we can help you find the right metal, at the right price and deliver when you need it.
Call us now on 0800 520 0729 or buy online.
Guaranteed Delivery
Get your goods in under 5 working days - we guarantee it.
Dane kontaktowe
Unit A1, Riverway Industrial Estate, CM20 2DP, Harlow, Zjednoczone Królestwo
- 0800 520 0729
- customerservices@aluminiumwarehouse.co.uk
- www.aluminiumwarehouse.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We needed some aluminium cut to…
We needed some aluminium cut to specific sizes for safety critical operational signs. AW's website was easy to navigate and order what we needed. The delivery was almost next day which was much quicker than advertised. It was well packaged and the cuts were spot on down the exact measurement required. Highly recommend Aluminium Warehouse.
Good quality product..really pleased…
Good quality product..really pleased with the quick delivery..well packed
Aluminium warehouse have great service
Aluminium warehouse have great service. Delivery’s on the day they say, pricing is cheaper than anyone else I can find.
All items well packaged so no damaged goods.
Company that actually picks up the…
Company that actually picks up the phone and talks.
great service.
High quality materials and customer service
High quality materials and first class customer service! Always a pleasure to do business with Aluminium Warehouse.
Prompt service and well packaged
Prompt service and well packaged
Would recommend
Easy to order …
Easy to order the angles I wanted and delivered undamaged and quick.
Driver very helpful
good service, good product
delivery was a couple of days late but very happy with the product
A very good experience
Easy to navigate website, good range of product, sensible pricing and really good packaging with free3 deluivery - what isn't to like?
Good Customer Support Services
This Company has very good Customer Support Services.
Brass Angle Profiles
Good correspondence in helping me find the right profile and urgency to get the materials out to site.
stainless steel…
I ordered a sheet of stainless steel which was outsourced to a courier company, once at my job, I unpacked the item only to find out that three of the corners of bent. I spoke to Customer Care and he was very quick to send me out a replacement with their own driver. So I’ve no issues using them for similar material.
Great service
Item was not a standard item due to the polishing that I required, but after discussing my requirements to staff it arrived in a relatively short time. Really well packaged, and exactly as i required.
10 out of 10...
Excellent service
As described deliveredon time
A really poor experience unfortunately
A really poor experience unfortunately. Beware of this company unless you have a good grasp of UK consumer law to protect yourself from their 'policies'.
We order Aluminium tube early for a job. When it arrived it was not a tube but egg shaped. I assume it was badly handled by the courier (or we got the end of a tube and the cutting process deformed it).
Ultimately the cause did not matter. The product was defective and we contacted the company for a replacement. They said we had the product for 2 weeks and so they would not replace it.
I explained that in the UK we are covered by consumer rights laws that meant we have at least 30 days (perhaps 5 to 6 years depending on where you live in the UK) to return defective products.
We wrote emails and had multiple phone calls, wasting their time, our time and adding to the general stress of trying to run a business in the UK currently.
Eventually the company begrudgingly refunded us. It is worth noting that it took over 2 weeks to arrive - their courier charged them for overnight (according to the label). We didn't raise a complaint to this delivery time (despite being charged premium rates) as we are a small business and appreciate that companies can't control their couriers.
A real shame that we chose to use this company in the first place. If they had handled our complaint sensibly (and legally) there would be no need to leave a negative review. However, they way they handled it was their choice and so we will chose not to use them again and chose not warn others of service they may receive.
Needed some aluminium for a project …
Needed some aluminium for a small project and Aluminium Warehouse had just what I was looking for.
Doświadczenie Trustpilot
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