Allroundercricket Recenzje 

1032
•
Wynik TrustScore: 2 na 5

1,9

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Extremely poor service, Don’t use as they’re running a scam, take your money and then nothing. Ordered items mid Nov, still nothing.!! Multiple emails and calls not response.. would seriously... Zobacz więcej

Oceniono na 5 z 5

My Google pay hadn't gone through properly but after using the contact form on the website, they couldn't have been more helpful. Emails were helpful and polite and they made sure the item was sent ou... Zobacz więcej

Oceniono na 1 z 5

We ordered cricket pads from Sheffield store and were told if ordered before 12 noon they would be dispatched same day, but didn’t receive them until 4 days later ( which looking at some of reviews is... Zobacz więcej

Oceniono na 1 z 5

There is no zero star!!! Totally non existent customer service. Never answer phone. Never deal with issues. Over 1 month for incorrect item being sent, apparent replacement sent but not received… st... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ze sprzętem do krykieta

Napisane przez firmę

We stock over 5,000 of the latest & best cricket products as used by some of the world's greatest cricketers. With huge mega stores in Leeds and Sheffield.


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,9

Wszystkie recenzje

(1032)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35

Napisz recenzję
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Oceniono na 1 z 5

Worst experience ever

Worst experience ever. In line with other reviews, my order never arrived, no emails responded to. No messages replied to. I had to go into the headingley store to get anyone to talk to me (the man working there was an absolute star, I feel sorry for him as people just go to complain). Would never shop from here.

26 września 2024
Opinia niezależna
Oceniono na 1 z 5

Use a credit card or PayPal for dispute ease

Ordered some shoes for my child. Way too small. Contacted to see their returned process. Got a reply after the 3rd attempt. Returned. Photo evidence to prove it was returned. That was 3 weeks ago. No response. Im now seeking a charge back via PayPal.

If you're going to order via this place. Do it with a credit card or PayPal for disputes cover! Document everything. (I have a background in disputes).

Will never. Ever. Use this company again.

8 września 2025
Opinia niezależna
Oceniono na 1 z 5

I wouldn't even rate 1 star

I wouldn't even rate 1 star but was minimum option to leave a review. Still waiting for a refund from July 10 emails sent no reply no phone no chat available. Appalling service wished I had read reviews first before buying!

12 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Zero customer service

Made an order which has been sent via evri, evri have failed to reply to me and I haven't recieved it, It says online to get intouch with the sender which I have three times now and nothing! It's really bad and now a birthday is ruined because of them and evri! It's a joke, I would have used these a few times but looks like I'll have to get a charge back via my bank

11 września 2025
Opinia niezależna
Oceniono na 1 z 5

Shysters stay away

Shysters stay away. Ordered a cricket ball Evri claim delivery nothing received. Ring door bell backs this up. Allroundcricket have not replied to any of my emails. Please do not use these robbing POS.

12 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Like "Pam" I ordered a Feedbuddy Pro…

UPDATE: - I persisted with contacting them and received an email apologising for the delay. A replacement item was then sent out which actually seems to be an improvement. I still think the customer service could be improved - particularly on the comms side but they got their eventually - so upgrading to a neutral 3 stars.

ORIGINAL REVIEW : - Like "Pam" I ordered a Feedbuddy Pro from them with advertised 9m throw and it was pathetic. They agreed a return and refund sending me a postage label. I returned the item and have heard nothing since!
So they have now got both my money and the rubbish item that was supplied.

2 września 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at all costs. Zero customer service

I placed an order for next day delivery on 21st August. Evri attempted to deliver my parcel once but has gone AWOL since. I have raised a query through ALLROUNDER and Evri and nobody is answering. This was for my son’s birthday which is now past.
Avoid this company at all costs. They take your money then ignore you and you can’t speak to anyone! The number on their website is for Yorkshire cricket club…

21 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very Happy with my experience

I purchased a Speed Buddy bowling machine via the website last week. Super fast delivery (next day) Upon setting it up, it was leaning to one side. I contacted Allround Cricket via the website contact form initially to ask if this was a potential fault. I didn’t hear back for over 24 hours and after reading reviews online I started to feel a little nervous. However - I sent a direct email to the Info@ address and received a response within a couple of hours from Tom, who was most helpful. After we’d worked out what the issue was, a replacement part was sent out the same day and delivered to me within 24 hours, on a Saturday. I can’t fault the service I have received. The issue was rectified with no hassle and swiftly. We haven’t actually used the machine yet - I will update tomorrow after we’ve tried it out; but so far, I’m happy. Thank you!

22 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Unfortunately to start this review I…

Unfortunately to start this review I had to give them 1 star, I would give zero stars if I could. I ordered an Automatic Cricket Feed Machine Feed Buddy Pro with 6 Balls and Ball Stacker costing £131.18. The machine was completely faulty – the balls only travelled 1–2 feet, leaving my autistic 11-year-old son in tears.

I immediately returned the product at my own expense (£8.19 postage) and have since contacted the company countless times by email and phone. Only once did someone (David) answer, promising a refund “soon,” and he told me he’d contact me back but weeks later I am still waiting. No communication, no refund, nothing but stress and disappointment.

This is the WORST customer service I have ever experienced. I am out of pocket, my son is upset, and I cannot buy a replacement until they return my money. Avoid this company at all costs – they happily take your money but don’t care about their customers.

21 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

No refund given

Received the cricket shoes but I sent back as too small. Purchased another pair which I received but never got a refund for first pair. I emailed several times and had no response.

10 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

Good service

Place an order for a training shirt on Saturday, the company informed me on Wednesday that the order had been shipped, the order arrived Thursday. The item was the correct size and exactly what I ordered, there was a returns notice with the item.Highly satisfied with the service.

14 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Where’s my refund?

I sent a pair of new balance trainers back from an order that had no return form in the original delivery. I followed their refund policy to put a note in the bag with my details on and why I was returning it.

I’ve followed up via the online chat, no reply.
I’ve followed up via their contact us page, no reply.
I’ve followed up via the info email that I managed to dig out of their policy page, no reply.
I’ve rang their contact number, no answer with a message to contact them online.

My return was signed for by J Lonhley on 18.7.26 and I’ve had no refund issued.

I’ve never had problems receiving orders from here, but the refund process leaves a bitter taste.

I will not order from All Rounder again.

14 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Please I request never buy product…

Please I request never buy any product from these useless bunch of thugs. Spent lot of money but all waisted. Firstly part missing which they never sent again. I managed to send it back but they never accepted their mistake. Money waisted and they r modern thief

30 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Appalling Customer Service from All Rounder Cricket…

My experience with All Rounder Cricket can be summarised as nothing short of appalling. They failed to fulfil my order, my follow up email was responded to with an offer to replace my item with a shoe of a completely different size (like I could just extend my feet a little) and they have then failed to acknowledge to respond to me subsequent email.

Company advertises a telephone number to Yorkshire CC, who they are not connected with, so to hide themselves from direct contact.

As I write this, still no order or refund… and I don’t think I’m on my own.

18 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Sham trader

Sham trader, avoid at all costs. Won't deal with expensive faulty item despite repeated issuing of irrefutable evidence. Reported to trading standards. Belligerent customer service, joke.

16 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Don't use this seller

I have used All Rounder Cricket in the past and always had a good experience.
Like everyone else tho, I wish I had checked here before placing my most recent order.
No contact from the seller and as everyone else has stated there are no replies to emails, chat never works and phone numbers either don't work or default to a message asking you to use live chat.
Clearly the company is in trouble and in my opinion have taken the money for my order fraudulently. They have no intention of fulfilling my order. I don't believe they are able to.
I have now issued a claim using the HM Courts and Tribunals online service to get my money back.

11 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I am absolutely thrilled with my recent…

I am absolutely thrilled with my recent purchase from this company! Like any parent, I wanted my son's main birthday present to arrive on time, and initially, I was a little worried when the order status remained "processing" for a week. After reading some reviews, I admit I started to get concerned.

However, the team truly went above and beyond to ensure my son's birthday was perfect. A wonderful representative named Matt reached out to me, offering a sincere apology for the delay and explaining the situation with the cricket balls. He then personally ensured the order was dispatched via DHL, and to my immense relief, it arrived with super-fast delivery, right in time for the big day!

The product itself is absolutely amazing and in full working order – my 10-year-old son was incredibly happy, and that's what truly matters. While there was a slight hiccup with initial communication, their dedication to making things right, their fantastic products, and their competitive prices truly shine. Knowing they have live chat available for support is also a plus.

This company genuinely cares about its customers and delivers exceptional products. I highly recommend them, and I'm so grateful for their effort in making my son's birthday so special!

5 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Returned a set of cricket spikes two…

Returned a set of cricket spikes two weeks ago. Zero communication having sent numerous messages on live chat and emails to allroundercricket. Has all the hallmarks of going under. Their phone number is also incorrect and goes to Yorkshire Cricket

7 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Zero customer service

Zero customer service. I bought a feed buddy ball feeder and net plus accessories for over £400. Came first thing I noticed 'made in China'. So the net poles snapped on installation and the bowling machine broke within 3 weeks and nobody gets back to you to sort it. They sent me the net back. The email address has a full inbox so you can't mail them. They don't answer the phone. Site chat bot doesn't work. The site messenger doesn't show any response. Absolute rip off merchants avoid.

7 lipca 2025
Opinia niezależna

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