ALL EATRecenzje 

157
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... Zobacz więcej

Oceniono na 1 z 5

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... Zobacz więcej

Oceniono na 5 z 5

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My husband wanted to try the new Chinese restaurant up the road so we used All Eat App to place the order on China Star for collection. Brilliant menu with our favourite dishes and it arrived faster t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Restauracja
  2. Kuchnia chińska
  3. Chińskie dania na wynos
  4. Jedzenie z dowozem
  5. Pizza na telefon
  6. Pizza na wynos

Napisane przez firmę

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

157 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(157)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Ordered food to collect

Ordered food to collect - there was an issue with the machine at the restaurant and they never received order.. waiting an extra 30 minutes and they didn’t believe it was paid for. Best to ring directly going forward

14 września 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Dear Joanne,

I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Oceniono na 5 z 5

A reliable food ordering app

A reliable app. Have used many times for food collection and delivery. Fast delivery and good customer service. Would use again and highly recommended.

24 sierpnia 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 1 z 5

Awful experience

Awful experience. Set up online but it will not allow me to login to the app. Tells me that my email is already registered.

That aside the online version is really basic. It can't tell me the progress on my order. Surely this is a basic... What time will it will it arrive?

2 lipca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Dear Ian,

I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Oceniono na 5 z 5

This is the best app

This is the best app! I've been a loyal customer for years and have never been disappointed.

27 czerwca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 5 z 5

Excellent Cost-Saving Company This…

Excellent Cost-Saving Company This company is incredible for saving money with accurate pricing for shopping. Their great service ensures customers are always satisfied. Perfect for smart shoppers!

16 czerwca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 5 z 5

Amazing service

Hi Guys,
I’m Antonio I just had a delivery from all eat for the first time and I found it amazing!!!
They are the most honest in the market and the service is great!!!!
I will definitely recommend it!!!!

19 czerwca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Hi Antonio, thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 5 z 5

We have make order from all eat

We have make order from all eat. Fast delivery and tasty food with affordable price. Highly recommend.

16 czerwca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 5 z 5

App is easy to use

App is easy to use, variety of restaurants to order from, prices are not bad either, would recommend!

27 maja 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 5 z 5

Great + Cheap

Our local Chinese takeaway is on this app. Really good experience and the takeaway deliver really quickly which is great.

The only downside is that it's mainly Chinese (and a few Indian) restaurants in our area.

18 maja 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 1 z 5

Non-existent customer service

Ordered food, did not arrive after 1 hour, called restaurant directly who lied and said it was out for delivery, after another 30 minutes waiting contacted all eat; they said it was out for delivery, which I explained this was what we had already been told, but we do not live more than 10 minutes from restaurant. The excuse we then got from all eat was ‘it was raining’ apparently they think this is a valid excuse. It wasn’t even raining at any point. I requested refund, as food had still not turned up. They accepted. Then I was told the restaurant say they are not at fault and so all eat cannot do anything. How they are able to take your money, but not refund is unbelievable. They maintained that the restaurant are correct, and that over 1.5 hour wait for food is acceptable. They refused refund. Absolutely non-existent customer service, will not use again. Avoid at all cost

6 maja 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Dear Kirsten,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Oceniono na 1 z 5

Tried blaming others for their fault.

Tried blaming the restaurant for their issues with sending orders over to the local restaurant...over an hour late and had to chase them up. Attempted to offer £6 in app voucher..no thanks...rude customer service. Joke of a company.

6 maja 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Dear Anon,

We sincerely apologize for the inconvenience you've experienced. Could you please explain the full situation to us including the takeaway name so that we can look into the matter promptly? Your feedback is valuable to us, and we would like to investigate this matter for you at All Eat.

Best regards,

Oceniono na 2 z 5

Worse experience ever!!

Worse experience ever!!! Terrible web site. I ordered food and nothing arrives. Will never use again.

16 kwietnia 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Dear Leticia,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number so that we can sort this out for you? Your feedback is valuable to us, and we would like to investigate this matter promptly.

Best regards,

Oceniono na 1 z 5

DO NOT ORDER FROM HERE !!! SCAM!

DO NOT ORDER FROM HERE! They steal your money! And you will not get your food or refund! Despite calling and speaking to customer services and told I would receive a refund. Weird phone call and no refund or food.
Stay away ! SCAM!!!

25 kwietnia 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Dear Charlotte,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Refunds usually take about 3-5 working days to reach your bank account. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Oceniono na 4 z 5

Wasn't expecting much from the app but…

Wasn't expecting much from the app but it surprised me. Works fine and I don't mind saving a few quids while ordering my food.

20 marca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 5 z 5

Easy to use app

Easy to use app! Menu prices are really low as compared to other food platforms. Recommended for those who are looking for budget-friendly takeaway options.

8 marca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Oceniono na 5 z 5

For new food outlets All Eat app is the way to go.

The guys at all eat are super helpful, they got our profile ready I’m no time and we look forward to serve more of the all eat app customers, we look forward for what’s next.

8 marca 2024
Opinia niezależna
Logo ALL EAT

Odpowiedź od ALL EAT

Thank you for your kind words Allen. It's great to be working with you.

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