Allcott Associates Recenzje 

343
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service. Booking quick and easy process. Our level 3 survey took place within 10 days of our initial enquiry and the written report arrived 5 working days from the inspection. Chosen for the... Zobacz więcej

Oceniono na 5 z 5

Very good trusted service, and they fit you in fairly quickly for your home buyers survey on your new house. The reports come back just a few days after, and most importantly are easy to understand... Zobacz więcej

Oceniono na 5 z 5

Helpful and knowledgeable booking team. Simple booking process. Transparent information- knew exactly what we would get for price paid. Competitive pricing, others I got quotes from were charging up t... Zobacz więcej

Oceniono na 5 z 5

Allcots were great, Judy summers in the office was very responsive and helpful when it came to booking in the survey. Our surveyor Paul Barret produced an excellent report, we had a L3 survey don... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

RICS Chartered Building Surveyors


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

343 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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4,7

Wszystkie recenzje

(343)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 69

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Didn't instruct, and they booked a survey with estate agent.

Re-quested a quote from this company and received a call back to talk through what availability they had, as we wanted a quick turnaround.

Never received a quote and the company was never instructed to conduct the survey.

But they took it upon themselves to book a home buyers survey in with the estate agents, causing a huge problem.

Don't even bother reaching out to this company.

10 stycznia 2025
Opinia niezależna
Logo Allcott Associates

Odpowiedź od Allcott Associates

Hi,
I am unable to find you on our system. Could you please provide more information to info@allcottassociates.co.uk so that I can investigate.
Thanks,
Tim Allcott

Oceniono na 5 z 5

Highly recommend …

The depth of the survey was extremely impressive as was the excellent customer service. However, the most important factor for me was that the survey used plain English and provided clear recommendations and costs. This allowed me to liaise with the seller and achieve my goals.

16 września 2024
Opinia niezależna
Oceniono na 5 z 5

Detailed and helpful

The company was very thorough and the report was very detailed. A very helpful document with a lovely summary at the end.

24 października 2024
Opinia niezależna
Oceniono na 5 z 5

Happy with the service

I had lvl3 survey on other house with SDL and overall I was happy with them but diced to choose Allcot with this property. They are much better. They give what they promised,detailed report with so many pictures. Also they included how much the repair costs. ( SDL promised the same but never happened). Also on the day of inspection the surveyor (Paul) called me and explained to me what he found (obviously just a short version,m. With SDL no one called me or gave me the surveyor details ). That was on Monday afternoon and I got my full report 3 days later. Also Paul offered me after I got my report I can call him if I need to.
Only bad side I had to wait 17 days from booking to the inspection carried out but we had time so waiting wasn’t an issue. With SDL they did the inspection in 7 days but I had to ring them 2 weeks later to ask my report.
I really recommend them to anyone as worth to ask.
I’m sure much more people use them before kitty they didn’t write review,so don’t be afraid to use them.

4 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service, really understand older properties and listen to your needs - great comprehensive feedback too

22 października 2024
Opinia niezależna
Oceniono na 5 z 5

Really positive experience

Really positive experience. It was extremely easy to arrange and the quality of the report was excellent and just what I had hoped for. Would highly recommend this company.

16 października 2024
Opinia niezależna
Oceniono na 5 z 5

Allcots were great

Allcots were great, Judy summers in the office was very responsive and helpful when it came to booking in the survey.

Our surveyor Paul Barret produced an excellent report, we had a L3 survey done which was 90 pages long, ultra detailed with pictures for each point raised. I then arranged a call with Paul to speak over some of the issues raised, Paul was extremely helpful and answered all our questions in great detail.

I'd 100% reccomend Allcots to anyone.

29 października 2024
Opinia niezależna
Oceniono na 5 z 5

I got more than what I paid for

I'm so happy I chose them. Office staff replied to my emails in 1-2 hours. Sometimes it was like instant messaging. Surveyor replied in the same day or the next day as they don't have access to emails all the time. Their valuation was reasonable as they considered the report, past parable data, housing market and they know the area extremely well. I've already gone to them for the 2nd Level-3 survey I needed.

2 września 2024
Opinia niezależna
Oceniono na 5 z 5

Great service and high quality report

Allcott were able to find an earlier date and pull their survey forward by a week which really helps move the house chain along! The quality of the survey was also very high standard.

29 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic service

Fantastic service!
Our survey was booked within the hour and the turn around time for the report was spot on. The detail in the report was exactly what we needed and the photos were a great addition. We would recommend to friends and we would definitely use Allcott Associates again. Thank you!

30 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Beam Calculations

I found Allcott Associates online as I needed beam calculations. It was easy to use the instant quote option, and the price quoted was fair.
It was a little difficult booking the survey in the beginning as we were told our area wasn't covered, which wasn't made clear on the website as we inputted our postcode.
Eventually it turned out we could have a survey as one of the surveyors was in the area, which may have just been luck.
All went smoothly, the surveyor arrived on time and our calcs arrived the next day.
The beam is now in place and signed off.
I would certainly try to use Allcott Associates again in the future.

16 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Really friendly and helpful staff!

I had some difficulties with tenants in situ and Allcott were really accommodating and understanding when this led to short-notice re-arrangements.
Really friendly and helpful staff!

10 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Very quick services

Very quick services, in about a week from calling I had the engineer booked in to see the work proposed and 24 hrs later he sent the report. He also took care of posting a letter that our freeholder required. Happy with the service and I will call them again in the future

1 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Surveyor turned up on time and on the…

Surveyor turned up on time and on the right date. explained exactly what he was going to do.
On completion of his survey of the property. And when he explained some of his findings. I was asked if you wanted him to explain any of the findings that I wasn’t quite sure about.

13 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Best surveyor we have ever used

Booking a slot for the surveyor was as simple as picking up the phone and talking to the very helpful and pleasant staff. Once done I received confirmation of the date of the survey and a reminder that I would need to pay before it was carried out.
The day following the survey I rang and asked if it was possible to have a quick call with the surveyor as I needed to know if they had picked up anything major. I knew that the report would arrive in 3-5 days, but had to make a decision on a completion date.
Once again the office staff were brilliant and got in touch with the surveyor. However, he didn't call, he sent me the full 75-page report in the afternoon! I was astonished and more than impressed. The report was complete with photos and work costs and covered everything I needed to make an informed decision.
By far the best surveyor we have ever used and coupled with the speed of delivery you just couldn't ask for better.
Thanks to all who work in the company.

22 sierpnia 2024
Oceniono na 2 z 5

The survey was fine but no aftercare.

The survey was fine. However, there were one of two queries that I had regarding some technical aspects of it. I therefore contacted the surveyor. We arranged a time to discuss the survey and he could not have been ruder to me. Condescending, and extremely unhelpful. Working in the service industry myself, I would not dream of speaking to one of my clients in such a manner. Will not be using them again. They seemingly are happy to take the money for the survey but do not want to know afterwards.

15 lipca 2024
Opinia niezależna
Logo Allcott Associates

Odpowiedź od Allcott Associates

Hi Matt,
I'm glad to hear that you were happy with survey, but obviously I'm sorry to hear that you were not happy with follow-up conversation. As surveyors, we are often either on site inspections or in the car which can make having discussions difficult sometimes. If you felt that we were condescending, this certainly wasn't intended, and I can only apologise if this is how we came across. If you would like to further discuss the report, please do not hesitate to contact me directly. My email is timothy@allcottassociates.co.uk
Thanks,
Timothy Allcott

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