Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered 2 scotland t-shirts for father's day..as the website said they would be delivered before father's..arrived on the Tuesday..2 days after father's day..paid £64 for both..opened the package up... Zobacz więcej

Oceniono na 1 z 5

Do not use Alexandra London. I’d give 0 stars if possible. Sent wrong size item - of v poor quality and via China - but despite several e mails with photos/evidence they are stubbornly refusing to ref... Zobacz więcej

Oceniono na 1 z 5

Stupidly ordered dress & shoes before reading reviews, so then tried to cancel my order. Alexandra London refused to cancel my order - items eventually arrived & they truly are dreadful quality. The... Zobacz więcej

Oceniono na 1 z 5

DONOT ever buy from this scam company, trading under various names similar sites on web offering same products. Check how long & where items come from…..China . Took weeks to receive product unlike ph... Zobacz więcej

1,1

Bardzo słaba

Wynik TrustScore: 1 na 5

155 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,1

Wszystkie recenzje

(155)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I too wish I had read the reviews

I too wish I had read the reviews. I had spent £124 ordered on 28/06/2024 was delivered 21/07/2024, but stated 5 to 10 days delivery time, which alarm bell should have been ringing very loudly.
The return label shows a Southall address, which houses several worldwide logistic companies all personnel being Chinese, and the very touching story about planting trees with every 3rd purchase laughable!!!!!!
I will be returning all the goods WHEN I get the address, I shall also be TRACKING the goods, and expect a FULL refund.
AVOID THIS SITE

12 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I agree with ALL previous comments a…

I agree with ALL previous comments a terrible company avoid them.
My purchase began with unreadable customer address I emailed twice with no response to my request, then suddenly it arrived & it’s awful nothing like I expected.
The company is in CHINA!! I NEVER order from there only UK.. Not a worthy company at all. I cannot spend another £30.00. On return. What a stitch up!!

14 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

1 star not worthy

1 star not worthy , wish I had read the reviews as previously said took ages to arrive £30 dress too small & really cheap material , looked at the returns policy it says all customers have to pay from £25 to return to china even though it clearly states free hassle free 30 days return , it also makes you think it’s a uk company… not so! Surely trading standards should be aware of this corrupt outfit?

14 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

That rating is too high

That rating is too high.
I ordered from them because of supposedly being based in London. Haha. I was fooled. I am mad. My gut said no but my head said yes. I ordered a £30 dress. Awful fabric and size came up small. Messaged them immediately and got email back saying it'll cost me £30 to return to China! Mad. Then I'd supposedly get a 100% refund. Or keep dress and pass on and receive 15% refund. I'm appalled that these companies are able to trade as though they're London based. It's soul destroying and anger making. Shouldn't be allowed.

13 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Dreadful company

Dreadful company. They say 'hassle free returns'; you have to pay £30 to return these shoddy items as they have to go to China!!! Avoid them like the plague!

13 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! I waited weeks for the dress, when it finally came it was really poor quality so I requested a refund. They told me it would cost £30 to return it! They mask themselves as a UK company but are based abroad. They were orginially responding to my e-mails but are now ignoring me. This is a scam - AVOID at all costs!

13 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I wish I had read the reviews before…

I wish I had read the reviews before buying. Cheap material that looks nothing like that on the website and they pretend to be based in London while in China. The item took forever to arrive and when it did, it turned out to be complete rubbish and I am being asked to pay the same amount I use in purchasing it as return cost. Please avoid at all costs

12 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Disgusting Quality.Zero stars needed

Why can’t zero stars be given?This company needs to be taken to task by someone.
Photographs of clothes they advertise as really lovely.
What a shock when they finally arrive!A review I just read said the item could be used as a dishcloth.Sorry ,I disagree my dishcloths as better quality than the material of the dress I was sent.
I shall never buy again nor recommend this company to anyone.

11 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

RUBBISH COMPANY

I'd give 0 if I could, rubbish quality from a company based in China, returns not possible, they offer percentage refund then don't follow through
DO NOT BUY FROM THEM

1 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Dreadful as other say

Dreadful as other say ! Wish I had seen reviews , it states 30 day no quibble refund . You have to pay £30 to send back !!! Dreadful all round , will try and get full refund via PayPal as they are misrepresenting their returns policy . Chinese rubbish

8 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Very poor quality garment

Have just received my “dress” and like every other review it is very very poor quality and looks nothing like the online version- no chance of returning and as previous customers have said there is no indication on the website that this is a China based outfit -avoid at all costs -only I’d the reviews before I sent my money.

8 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible company

As others have said, impossible to return the poorly fitting and substandard clothing for a refund. No returns address on the website and all email correspondence seems to be AI generated. I am raising a dispute through my credit card company and would encourage others to do this too.

5 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I worked with him before

I worked with him before. Please help me get his attention and pay me for the work 🥹 He unfriended me on discord which is our only way of communication, my former workmates has been paid but my pay has not been sent yet. I've been asking him to pay me because we were devastated by typhoon and since I will not be working anymore from him but he made me wait until end of month and now, I still didn't received my pay. Please help me reach out to him, he will not like it and I can disclose more so all of you will be informed what's going on inside the company. I really don't care as I didn't signed any NDA from him!!! This man is not a good businessman and how he runs the business! glad that I am no longer working with him as he reprimanded me that I refund a lot so he gets angry and did not let me continue working. Please help me get my pay 🙏 I need it to buy food and for my father's medicine 😔 if anyone can help me too where I can file a complaint so we can have his website stope please help!

1 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

If I could give zero stars I would

If I could give zero stars I would ! Sharp practice at best downright fraud at worst! Bought an item , it arrived , nothing like the picture and cheap , cheap , cheap . Enquired to return it ( on paper they have a 30 day hassle free policy) only to find it’s anything but! It’s all out of China - which could be fine Shein and Temu are Ok , but it turns out to return it costs up to £30 so nearly the cost of the dress with no guarantee it’ll get there! SCAM stay away!

6 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Same as everyone else

Same as everyone else. Not happy. Have asked for a return address but it’s over a week and nothing! I was offered 50% off but I’ve a friend who visits China regularly so I offered to return locally. How do we go about shutting this con down?

6 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Like many others I wish I'd read the…

Like many others I wish I'd read the reviews before buying. I've given one star because I can't give zero. As others have said the products look really good when you look at the website But what actually arrived is a cheap garment,if I had seen it before I wouldn't have paid for it at all leave alone think of wearing it. It's just cheap rubbish, I'll feel embarrassed giving it to the charity shop.

5 sierpnia 2024
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej