Albert's Schloss Recenzje 24

Wynik TrustScore: 3 na 5

2,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Great atmosphere, very lively with excellent friendly and efficient staff in the heart of Liverpool's vibrant and now rather classy city centre. Afternoons are more sedate and relaxed - no music, more... Zobacz więcej

Oceniono na 5 z 5

Was due at a gig next door (Albert Hall); and was in a rush to eat and have a drink, for a Wednesday night, it was packed at 18:30hrs! No table available, so I said I was very happy to eat at the b... Zobacz więcej

Oceniono na 2 z 5

Went for a Bottomless Brunch, would not rush back anytime soon. The only good thing was the entertainment. The food was OK but nothing special. The drinks service was awful, we was having to chase... Zobacz więcej

Oceniono na 3 z 5

My husband and I were there last night. We were having a lovely time. A absolutely beautiful young lady served us. I was upset to see her being bullied by a customer. This person was saying she hadn’t... Zobacz więcej

Informacje dotyczące firmy

  1. Bar
  2. Kuchnia niemiecka
  3. Restauracja

Napisane przez firmę

Explore Albert's Schloss, a Bavarian bier and pleasure palace serving up Europe's finest tankards of beer, delectable Alpine cuisine and showtime entertainment every night of the week.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

24 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The Birmingham branch of this brand is…

The Birmingham branch of this brand is well run, there was enough security staff for women to feel safe there and a very helpful young man called Keelan who worked hard and knew his job - there is a mix of ages, and everyone gels well and service at the bar is efficient.

13 września 2024
Opinia niezależna
Logo Albert's Schloss

Odpowiedź od Albert's Schloss

Thank you for your feedback Rachel, I will make sure this gets passed over to our team. Toby

Oceniono na 1 z 5

Staff were dismissive of my asthma…

Staff were dismissive of my asthma symptoms so I had to leave early which ruined my evening. I normally love this venue but was very disappointed with my experience at Albert's Schloss (Bold Street Liverpool) last night. I came to see the live show and was really enjoying it until I noticed something aggravating my asthma symptoms. It turned out they were using dry ice which is a known asthma trigger and which meant I had to leave the bar to get my symptoms to calm down. Meanwhile my partner asked the stage manager to turn off the dry ice but she only said she would turn it down. I was outside for quite a while coughing and suffering and did not feel like I could go back in. While I was outside the stage manager went over to my partner and said it's only water vapour! Whether that's the case or not it triggered my asthma symptoms and the inconsiderate reaction of the staff really upset me. This level of indifference could lead to someone having much more serious symptoms like an asthma attack and I had to leave earlier than planned to avoid further worsening my symptoms which ruined what was supposed to be an evening of celebration. The atmosphere was already great until this point and there was no need for dry ice, but what really disappointed me was the dismissive and defensive reaction of the staff trying to say that I should not be reacting to a known asthma trigger! I used to love going to this venue but will not be returning.

5 lipca 2024
Opinia niezależna
Logo Albert's Schloss

Odpowiedź od Albert's Schloss

Hi Hol, Thank for the feedback and I send my sincerest apologies. I am aware we had spoke about this in further detail over email. I would encourage you to reach out to me if there is anything else we can do to help resolve this if you still feel unhappy with our outcome. Thank you, Toby

Oceniono na 1 z 5

Don’t ever try and work for them

Replied to an ad looking for tech staff for the new London outlet. Had a phone interview with Kevin the tech manager and was told all good. May 21sr got an email from him saying I’d get an availability schedule the next day so cleared my schedule for the week long soft launch and opening weeks. After that was silence. Ignored phone calls, emails and texts. Very rude, shoddy and unprofessional.

24 czerwca 2024
Opinia niezależna
Logo Albert's Schloss

Odpowiedź od Albert's Schloss

Hi Phil, I am very sorry this has happened and this of course is not the intention or how we run our business, I would like to discuss this further with you and we can establish what has happened and make some progress so this doesn't happen in the future - my email is toby@wearemissionmars.com - Thank you.

Oceniono na 5 z 5

5* service, first class food

What an incredible experience. If you are lucky enough to have Reece as your host, you will definitely leave the establishment feeling like royalty. The restaurant itself is quirky, opulent and welcoming. The food is first class and the presentation is a work of art, right down to the green beans !. I had chicken cordon bleu which unfortunately struggled to finish because the portion size was very generous, accompanied by the gruyère croquettes which were sublime and the green beans of course which were fresh and subtle. Not bland like they can be. This restaurant is a must to visit, especially if you like German food of course and just as importantly, if you are lucky enough to have Reece as your host. Thank you so much ! (Next time I'll make room for pudding)

28 maja 2024
Opinia niezależna
Logo Albert's Schloss

Odpowiedź od Albert's Schloss

Hi Rosemarie, thank you so much for your feedback, I will be passing this over to the team and Reece to share how much you enjoyed your visit. Hopefully we see you again soon. Thanks, Toby

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej