Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Bought a pair of AG jeans going by there size chart. When they arrived they were at least 3 sizes too big . They sent me the return label however one week after posting they returned back to me . I... Zobacz więcej

Oceniono na 1 z 5

Just be careful of their customers service. I returned one pair and saw it’s been two weeks since I sent it and one week since they received it. I email them looking for an update and the email come... Zobacz więcej

Oceniono na 5 z 5

Saks, Bloomingdales, Rag & Bone and Frame are all having "friends & family" sales and some are even using the term "site-wide"--which is misleading--there are so many exclusions, many that seemingly h... Zobacz więcej

Oceniono na 5 z 5

Been wearing AG Jeans clothing for years and have enjoyed their quality, fashion design and variety of offerings. All of their clothes are consistent in what to expect in sizing, versus other vendors... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z jeansami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

AG Jeans is a premium denim and knitwear house leading the sustainable manufacturing movement with innovative technology and eco-minded processes.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

91 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 65% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding Customer Service

Carrier delivered my order to the wrong address and when I reached out to AG Jeans they were very, very helpful. They got right on it and contacted the carrier then sent a replacement order the next day. I was worried about losing $ and time since my husband bought the pants for a trip next week. So grateful for their amazing customer service!

4 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I had the experience of dealing with…customer Service feedback

I had the experience of dealing with the customer service team behind the AG brand and was pleasantly surprised at how professional and nice they were. I was a few days late to send back my return and reached out to customer service and they emailed me back within 24 hours and once I confirmed they pants were in original form I was emailed back a return label. They were on top of it.

29 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Outlet is Inferior quality to full price AG

I purchased a pair of AG Prima cigarette crop jeans from the outlet, online, assuming they were the same AG Prima cigarette crop jeans that I had purchased full price a few months earlier from the full price website. ( I like them so much, I was happy to find another pair on sale). I was disappointed when I received them as they do not fit the same and the fabric is inferior. Writing a review here because, interestingly, not able to review this purchase on AG outlet site. Wonder why they don’t let you review your purchases?

14 lipca 2025
Opinia niezależna
Logo AG Jeans

Odpowiedź od AG Jeans

Hi Deborah, we're sorry to hear about your recent purchase. We are happy to help locate a style that compares to your original pair. We offer different fabric blends in the Prima Cigarette Crop and its possible you ordered a different blend then the one you own. Feel free to send us an email, CS@agjeansoutlet.com, with a picture of the inner tag and we will reply with all the available option we offer. -AG Customer Service

Oceniono na 5 z 5

Good products, good customer service

I bought some of their products at my local Nordstrom. Loved the fit and the quality. Now that I know what I like I can order online.
I needed customer service for the first time recently and they came through for me exactly as you would hope.

14 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Quick CS

First off, I love AG jeans. I think they have the BEST wash in the jean world. They have so much personality. I ordered the wrong size in my jeans and within 2 hrs. they got back to me, and they had fixed it for me. Most places say oh sorry it is already in processing, which I find always hard to believe. But AG did not and now I don't have to do the hassle of returning the wrong size. Thank you, AG, for great CS

11 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Great Selection and Wonderful Customer Service

I'm very happy with most of my purchases from AG Jeans, and if I wasn't happy it was only because the style wasn't right for me. I love their quality and the quick shipping. I recently had an issue printing a return label and Customer Service was quick to step up and email me a label which I was able to print. Will always be a loyal customer.

10 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Top notch customer service !

Well besides the great sales prices and the super speedy shipping ; what really stood out was the amazing customer service ! I must have sent 3 or 4 emails with questions and got fast and informative answers ! Please start shipping to Canada 🙏🙏🙏🙏

8 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Good Customer Service

Ordered a pair of pull on jeans for full price. I sized up but they were still way too tight so I exchanged them for a larger size. Meanwhile, before I received the new pair, the jeans went on sale for a significantly lower price. I wrote to Customer Support and they immediately honored the sale price and refunded me the difference. I expect to like the jeans in the larger size.

7 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I’ve been a fan of AG jeans for years

I’ve been a fan of AG jeans for years. I recently ordered a pair and didn’t realize I had listed the wrong delivery address until after I submitted the order. I contacted customer service via email and they corrected the shipping address immediately. Thank you AG!

3 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

AG Jan Co. has shortened their low rise angel…

AG Jean Co. has shortened their low rise angel jeans and do not offer longs. It is so frustrating and I will never shop with them again. I was a devoted customer for years and then they altered length with no other options. They are far from dependable and far from reliable.

6 kwietnia 2025
Opinia niezależna
Logo AG Jeans

Odpowiedź od AG Jeans

We're sorry to hear you're not satisfied with the current selection of our Angel Low-Rise Bootcut Denim. At this time, the style is only available in a 31" inseam. However, we’re excited to share that longer inseam options are expected to launch as part of our Fall collection.

Oceniono na 1 z 5

By far the most frustrating jeans…

By far the most frustrating jeans merchandise. Inaccurate sizing and ridiculous return policy. Terrible customer service.

29 maja 2025
Opinia niezależna
Logo AG Jeans

Odpowiedź od AG Jeans

We're sorry to hear you're unhappy with the exception we made. It looks like you're referring to the store credit we issued for a Final Sale item you purchased in 2024. As a reminder, our return policy is available to review anytime on our website.

Additionally, we assisted with processing a refund and transferring your store credit to our Outlet store, as requested.

If there's anything else we can help with, please don't hesitate to reach out.

Oceniono na 1 z 5

This company is a JOKE!!!

I am writing to express my significant disappointment with a recent order. I've been a long-time customer and have noticed a decline in the quality of your clothing. I recently ordered two pairs of shorts via your catalog, which unfortunately did not fit well. I returned these unworn items, and tracking shows they were delivered to your facility on May 27th.

Despite this, I have yet to receive my refund. I have attempted to contact your customer service at the provided number, but have been unable to reach anyone. I would like to know when I can expect my refund to be processed?

19 maja 2025
Opinia niezależna
Logo AG Jeans

Odpowiedź od AG Jeans

We’re sorry to hear about the trouble with your recent order. We’d love to help make this right, but unfortunately, we don’t have enough details here to locate your order or return.

We will be happy to assist please call us at 844-693-3646 or email us at cs@agjeans.com and provide us details regarding your order. As soon as we hear back we will look into the status of your return.

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