I confidently recommend any traveler to Mr. Will of AeroTickets. Mr. Will was very knowledgeable, showed very good listening skills, understanding, patience, and courtesy. Communication was great. Mr.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My first using this agency and it’s been amazing Ronnie was my consultant and he was really helpful throughout my book. Thanks you Ronnie will still choose you and your agency next 👍
I was very sceptical when I received their call after visiting their Facebook site, because the services seemed too good to be true. Mr King was absolutely selfless. He rendered me the best customer... Zobacz więcej
Max is the excellent assistant to guid all the way through until the end of confirm the tickets. also very kindly explained and arranged instalments to spread the cost which is very helpful to reduce... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We believe in customer oriented services. Our key success is; we build a strong and long lasting customer relation which leads us to success.
Dane kontaktowe
Darlingtons House, First Floor, 7 Spring Villa, HA8 6EB, Edgware, Zjednoczone Królestwo
- 0207 096 1111
- info@aerotickets.co.uk
- www.aerotickets.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
King was Very informative and very…
King was Very informative and very helpful
Everything went perfectly from the…
Everything went perfectly from the beginning to the end. Excellent service indeed.
Morgan was amazing and simply great
Morgan was amazing and simply great, he made life so easy, will not hesitate to refer to him
i had very good experience with…
i had very good experience with AeroTickets. Staffs were so helpful & did my travel plan & booking process efficiently. ticket price was very competitive & for 3 tickets around £200 cheaper from other travel agencies. I will definitely go to Aerotickets next time.
Agent assigned to my booking was very…
Agent assigned to my booking was very effective, helpful, patient, professional, Affable and always ready to assist you in whatever way possible.
It was really great communicating with Calib. He was great throughout our interactions. Thanks Calib.
Excellent service ,quick response…
Excellent service ,quick response giving best lowest price on fares this review is for
Lee my travel adviser /agent
Allison brothers
Max is a very good agen with lots of…
Max is a very good agen with lots of patient. He is a very gpod sales man despite not willinng to go on with the purchase but with his persistent and encouragement I bought my ticket. I am very happy to buy it eventually.
Bob was very efficient and patient when…
Bob was very efficient and patient when handling my travel plans .he tentatively listened to my questions and came through for me which I am very grateful for so thanks again Bob will definitely use aero tickets for my next flight
Fantastic service
I used AeroTickets for our trips to Zambia in April /May 2026. My travel consultant (Edwin) was fantastic from the booking, to good communication before and after the journey. The support he gave us was great. I have no hesitation to recommend the company and in particular. Edwin for your next travel booking.
Jason is a great member of staff
Jason is a great member of staff. He is very helpful and kind.
It is good experience with the company
It is good experience with the company, their customer service is good, quick response to calls and emails, well organized and be honest to all customers. Also Bob their staff is good, reliable, friendly, trustworthy and well behaved.
Very reliable customers to deal with
Very reliable customers to deal with, especially when booking your group and family tickets.
Lose your peace of mind by using this company
If you want to lose your peace of mind, use Aeroticket.
10 February: I made a flight reservation with Aeroticket and paid an initial amount of £25.
23 February: Booking terms were confirmed and I was asked to check and confirm names via email. The total fare was stated as £2,650.
23 February: I provided the requested written confirmation confirming names and other details correct.
23 February – 29 May: I made the agreed instalment payments as follows: £700, £700, £525, and £700, and repeatedly requested written confirmation of receipt. I ensured I had written documentation of all correspondence and payment was only via Card.
2–5 June: I provided a screenshot of the final payment on 4 June when requested and asked for my tickets. I was asked to confirm my passenger details, I expressly reconfirmed again by email on 5 June that the booking details were correct and instructed issuance of my e‑tickets.
10 June: Upon chasing, I was informed by telephone that my ticket had “expired” because I allegedly failed to confirm details of the names before 5:00 pm on 5th June, and I was offered alternative dates or to pay additional sums.
At no point in the prior written communication was it specified a unilateral, time‑limited requirement that I reconfirm the booking before 5:00 pm. My confirmation of the booking details on 23 February and my subsequent email on 5 June satisfied the confirmation requested. I was told I must accept alternative dates or pay additional sums or they could refund me.
I asked this to be put in writing, Agent wrote
"So on the phone conversation. I try to explain you that, you reservation was expired form airline. Due to late confirmation reply. so now I have two options for you.
1 Option: You can take the same airline on current fare whatever difference will be come. We can pay half and half you can pay for your tickets. I will give you the tickets.
2 option: You can take different airline and I will pay the fare difference also. You don’t need to pay anything".
You just can imagine the frustration, disappointment and anger I felt after all plans had been in place since February and now being told this in June for a flight scheduled for July. I requested I wanted my refund, I wasn't going to continue with this. I had to find a way to sort myself and family out of this. I was promised 3-4 working days for refund, it has been 18 days since and haven't received it. Agent isn't taking my call anymore.
Upon reflection, I should have known better than book with a horrible service I wasn't sure of from the get go.
Buyer beware, do not be a victim. Learn from my example so you don't experience it yourself.
Do not be deceived by the number of 5 star reviews on here, the question I would ask myself is, who wrote the reviews?
Oscar was very understanding and very…
Oscar was very understanding and very efficiant
Excellent service from Steve.Very…
Excellent service from Steve.Very helpful throughout..you are amazing .Thanks so much Steve
The company is very reliable and the…
The company is very reliable and the staff in customer service is amazing. I would like to thank Mr. Duke who worked and supported me and my family in booking my flight without any disappointment. Thank you Duke for your service.
Excellent service
My first time using this service in 2024, as a traveller, Victor helped me through booking my flight and also for sister without any stress. I'm back again now and dealing with a professional agent Oscar who has been very patient and helpful all through my new booking. I cannot fault him in anyway in the way he's currently dealing with my booking
Oscar has been of great help
Oscar has been of great help. He is polite, courteous and professional. I highly recommend him.
James was incredibly patient
James was incredibly patient and helpful throughout the booking process. He took the time to find me a great flight that fit my budget without compromising on quality. I really appreciated his professionalism and would happily recommend him to anyone looking for a reliable travel agent.
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