Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I could not find the extra guitar strings inside the guitar case, and when I inquired about this, AeroBand immediately dispatched this to me. On time delivery and great service. The instruments also... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Working with Kirk at AeroBand Guitar he has been awesome. Great customer service and really has gone out of their way to satisfy their customers. If you’re looking for a great electric guitar that ma... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I bought the aero drums as a Christmas present and it stoped working after the second use. I have emailed aero support 3 time since 29th December and haven’t received any correspondence despite their... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The guitar should have arrived by today, but hasn’t. There’s no customer service support. Us guitarists get excited about new kit. The frustration and lack of support really spoils the experience. 0/1... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep internetowy
  2. Sklep RTV

Napisane przez firmę

AeroaBand is committed to reshaping the musical landscape through digital innovation, making music creation accessible and enjoyable for everyone. We envision a world without boundaries in music—where people of all skill levels can express themselves in new and exciting ways through AeroBand’s cutting-edge technology. Our mission is to democratize music creation by bridging the gap between dreams and ability. With smart, intuitive instruments, Aeroband empowers music lovers worldwide with tools that spark creativity, support learning, and enhance the musical journey. We aim to make musical expressions as natural as speaking: easy, joyful, and barrier-free


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

119 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Awesome after sales service

I could not find the extra guitar strings inside the guitar case, and when I inquired about this, AeroBand immediately dispatched this to me. On time delivery and great service.
The instruments also got delivered as per the sepcs.

4 maja 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi NISHAN,

Thanks for sharing your great experience with us!

We’re pleased we could resolve the extra strings issue promptly and that your instrument matches all specs perfectly.

Enjoy your playing!🎵

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

My Aeroband guitar experience has been lovely

My experience with Aeroband has been really good, I found the ordering process super easy (I also got a $25 Discount for Mothers Day), When I ordered the guitar I received an email saying there might be a slight delay - because of busyness- there was no delay I had it delivered to my door in less then a week. I have never played guitar before thats why the not needing to tune and easy chord was such a highpoint for me.

11 maja 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Darryn,

Thank you so much for your kind words!

We’re thrilled to hear you had a great experience with us, from the easy ordering and quick delivery to the guitar’s beginner-friendly features.

Your kind words mean a lot!

Warm regards,
The AeroBand Team

Oceniono na 3 z 5

Aeroband drumstick : Fun to start with, but not perfect

I bought these drumsticks to start learning drums, and I’ve been using them for several months now. I was really attracted by the idea of being able to play silently, as well as the space-saving aspect.

My order arrived quickly and the product was very well packaged.

Overall, I think it’s a good product for beginners, for learning and discovering drumming, but I probably wouldn’t use it in the long term.

The positive points include the sound quality, the fairly realistic rebound feel, and the versatility of the system (earbuds, Bluetooth speaker connection, GarageBand support, computer compatibility, etc.). The battery life is also quite good and lasts a long time between charges.

However, the drumsticks sometimes lack precision. The Bluetooth connection occasionally disconnects during a session, or the sound does not match the area being played (for example, I hit the snare drum but hear the floor tom instead). Since there is no actual physical drum kit, the playing zones are extremely sensitive — even a tiny movement can trigger another drum sound.

Another downside is the learning software included with the product. It feels very outdated, not intuitive at all, and the overall design is extremely basic. It does not make the learning experience particularly enjoyable or user-friendly.

As a result, you often need to recalibrate the system or stay very focused on your movements. It can make it difficult to fully relax and get completely immersed in playing.

8 maja 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Mejia,

Thank you for your detailed review!

We are happy to hear that you enjoy the sound quality, rebound, and battery life of our drumsticks.

We also want to thank you for your honest feedback regarding the Bluetooth disconnections, sensor sensitivity, and the learning software. We take your comments seriously and are constantly working on firmware and app updates to improve the playing experience.

If you would like us to help troubleshoot the precision and connection issues, please kindly contact us at support@aeroband.net. We will continue to assist you as soon as we receive your message.

Thank you for giving us a try and for your valuable feedback!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Good product and company, this thing Rocks!

I have used my Aeroband MIDI Guitar daily for over a year now. I love it and the customer service for me has been really good, like I get an answer the next day or sooner sometimes. Each update seems to make things work a little better and the update they just did, gives you a lot more onboard instrument possibilities although the software updates are a bit "Clunky" to install and could be thought out better for those who are not very computer literate. I really like the little sound fix they made where a strum doesn't stop abruptly and rings out completely like a real instrument would. Sound is really good now. The Dual tone mode is nice, it gives you a fuller sound with a "backup" piano or electric piano playing along. I'm sure more backup instruments are coming from them. After playing with the given Drum loops they offer, I must say there are many more, but they seem to have removed the other ones that I thought were really good. I don't like the news ones. They are just weird, but don't get me wrong, this is a fantastic instrument and I love it! I like how this thing evolves over time.

5 maja 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Harlan,

Thank you so much for the rockin’ review!

We’re so glad you’ve been enjoying the MIDI Guitar daily.

It’s great to hear the strum fix and Dual Tone mode are hitting the right notes for you! We’ve noted your feedback about the software installation process and the drum loops, and we’ll pass it right along to our dev team.

Thanks for growing with us!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Good Product-Good Service

This Aeroband MIDI Guitar has brought back the joy of performing. My painful arthritic hands were keeping me from playing along with my band. I have found some interesting techniques to quickly program for the next song while the guys prepare. Yeah some "purists" find it offensive to have something like this but I think they are just jealous. This company gets back to me within a day or two when I question something. My only worry is what happens if they quit supporting software someday, are we S.O.L.? I have seen a work around for this possibility online, but it means you cannot update the computer or you lose it as I understand it. So far so good.
Some things to fix:
I would like it if they would allow for an Eb in the EasyChord software because I have sometimes used all my "D's" and it won't let me program an Eb configuration so that's somewhat annoying. Also, I used to like the feature on EasyChord the background color for the Chord letters were colored because it was easier to associate it with the colors on the guitar fret indicators on the neck.
Also I have noticed that the EasyChord strings when programmed for an "F" chord and some other chords as well, Aeroband plays an "E" on low E string which is not in an "F" chord, it should program an "F" there. I noticed that problem elsewhere in other chords, and tried to research it online to see if I am crazy, it seems the "E" is sometimes left in when people play because they have trouble omitting that string 6 but that's really a dumb excuse. Another thing is the software updates are a bit clunky and challenging if you are not as computer literate. Yes, not perfect but this thing has been an absolute joy for me to be lead singer in gigs and play along as well. Again, Thanks Aeroband for bringing back this joy to me.

30 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Harlan,

Thank you for such a detailed and heartfelt review!

We really appreciate your feedback on EasyChord. We’ve sent them straight to our dev team to review.

Thanks for sharing your experience, and keep up the great work with your band!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Making the switch to an Aeroband guitar…

Making the switch to an Aeroband guitar has been one of the best musical decisions I’ve made, and surprisingly, I find myself reaching for it far more often than my traditional acoustic guitar. There is something incredibly liberating about the design that makes practicing feel less like a chore and more like pure play. Beyond the sheer fun of its playability, the all-in-one system is a total game-changer. Being able to plug in a microphone directly into the unit turns it into a complete, portable performance rig that simplifies my setup immensely. Whether I’m looking to experiment with new sounds or just want a hassle-free practice session, the feature set is truly mind-blowing. I couldn't be happier with the purchase; it has successfully bridged the gap between cutting-edge technology and the joy of making music. I've gotta say Thanks Aeroband it's an awesome product.

26 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Robert,

Thank you for such an amazing review! :)

We’re blown away by your kind words. We’re so glad you’re loving the features.

Thanks for choosing Aeroband.🎵

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Never get into a rut

Never get into a rut, just change coarse and indulge into the versatility of this great instrument.

23 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Jeff,

Thanks a million for your kind rating!

Hope you continue exploring new sounds and musical styles.

We highly value your lovely support!🎵

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Great customer service!

The contact person, Emma, at AeroBand fielded my questions, and chased down and found the right answers with the tech people at the company, and got back to me quickly with a great solution!

14 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Gary,

Many thanks for your fantastic review and kind words!

Glad we could help and deliver a quick solution for you. We value your support greatly.

Have a wonderful day! :)

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Working with Kirk at AeroBand Guitar he…

Working with Kirk at AeroBand Guitar he has been awesome. Great customer service and really has gone out of their way to satisfy their customers.
If you’re looking for a great electric guitar that makes several different sounds then search no further. This company will take care of your needs and replace things if there’s an issue and make things right!

13 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Phillip,

Thank you so much for your review!

We’re so happy to hear Kirk provided you with such amazing customer service. He truly goes above and beyond to make sure our customers are satisfied, and we’ll be sure to pass along your kind words to him.

We’re also so happy you love our AeroBand Guitar and its versatile sounds. Your support means the world to us, and we’re committed to always taking care of our customers and making things right if any issues arise.

Thank you again for choosing AeroBand. We hope you enjoy your guitar for years to come!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Aeroband guitar has renewed my enthusiam

I was initially put off by the price but eventually bought the guitar. I was a part time player but couldn't find the time or motivation to continue with a traditional guitar.
The Aeroband guitar has renewed my enthusiam. No getting it in tune before playing.
I had a concern that one string sounded flat so emailled support. They responded quickly and when I didn't answer them, they contacted me again.
Issue was resolved first time.

5 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Stuart,

Thank you for giving us a try despite the initial hesitation.

Hearing that you skipped the tuning and got straight back to enjoying music is amazing.

We’re always here if you need us. Rock on! 🎶

Warm regards,
The AeroBand Team

Oceniono na 1 z 5

This company will add stress to your life, like getting blood out of a stone to get your money back

This is absolutely the worst company I have ever dealt with in my life of 46 years. I bought this as a present for my son for Christmas and it did not turn out to be what he expected so I contacted them and they sent me a label to return the item and it was invalid as I tried to send back the very next day. They then would not respond to emails and would randomly send generic emails saying we’re sorry why haven’t you returned the product yet? And beg you to keep the guitar saying we will refund you 50% of the cost to keep it. Tragic! It took me 4 months of emails to banks trading standards to get my money back and return the product and I have only been made to feel by this company that it’s my fault. They’re full of apologies that mean absolutely nothing. Do not buy anything from this company unless you want a complete headache and be out of pocket. Look at their other reviews! Im sure they will reply to this that I was at fault, but who wants to keep somthing worth £320 sat in a box they don’t want for 4 months to get their money back? Absolutely no one! If you do buy from them, I wish you all the best, but you have been warned. Also for all the inconvenience, it cost me money to get my money back. Good luck 🫣

11 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Barrie,

We sincerely apologize for the frustrating experience you had.

Please kindly email us directly at support@aeroband.net. Our customer service team will continue to reply to your email and is standing by to assist you until this is fully resolved.

We are deeply sorry for the disappointment caused and hope to have the chance to make things right.

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Amazing customer service

Amazing customer service, ready, precise, trustable. My aeroband guitar stop to work, I just drop a mail and they supported and followed up until the problem was completely solved. I really appreciate the service and now enjoy my guitar.

27 marca 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Francesco,

Thank you so much for the kind words!

We’re happy to hear our team could help get your guitar back up and running.

Enjoy playing!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Great Customer Service

Had issues with product. Customer service took care of said problem Promptly. Would recommend.

6 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Steve,

Thanks for the great review!

We’re glad we could quickly fix the issue for you. We really appreciate your recommendation!

Happy drumming!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Support

The support is very fast and understanding, the products are conform to the description .

1 kwietnia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Noa,

Thank you so much for your wonderful review!

We’re so happy to hear our support team was fast and understanding, and that our products live up to your expectations.

Thank you again for your trust and support. We look forward to serving you well in the future!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

The Awesome Aeroband Guitar

I love the Aeroband Guitar. It is awesome.
Having access to detailed info and advice from the company is invaluable and I will certainly be coming back for more as I progress through the many aspects of this instrument.
Thank you.

25 marca 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Ian,

Thank you so much for the 5-star review!

We are so happy to hear that you are loving the Aeroband Guitar. Our team is always here to support you on your musical journey.

Happy playing!🎸

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Excellent customer support

The customer support staff was very professional and patient to guide me resolving my issue. Finally, my issue was resolved in couples of days, which is beyond my expectation.

27 marca 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Mike,

Thank you so much for your kind words about our customer support!

We are truly thrilled to hear that our team was able to assist you professionally and patiently, and that your issue was resolved within just a few days, exceeding your expectations means the world to us.

Your feedback is incredibly valuable to us, as it motivates our team to keep delivering the best possible service to every customer. We truly appreciate your trust and support.

Warm regards,
The AeroBand Team

Oceniono na 4 z 5

Good Customer service

Was having issues. But was resolved quickly.

14 marca 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Steve,

Thank you for the review.

We’re glad we could quickly sort out the issue for you. We’re always here to help if you ever need anything in the future!

Happy playing!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

AeroBand - Guitar and exemplary customer service experience

I have been playing guitar for some 65 years now. I have a classical acoustic guitar, a 12 String Höfner I bought in bought in Amsterdam back in 1971, and an electric solid body guitar. I saw the AeroBand Guitar demonstrated on Facebook and decided to give it a try. I was absolutely delighted with the design and quality of the guitar and of the case it came with. The sound of each mode of the guitar is great, and the long battery life is appreciated. The plug in microphone is also great with the ability to add echo to enhance my singing voice.
I decided in March 2026, to order 2 packs of replacement strings just in case I broke a string and would be stuck waiting for a replacement. I ordered them on 8th March and USPS claimed delivery on 13 March. However they never arrived (USPS later admitted a misdelivery that couldn’t be recovered).
I contacted Both AeroBand and USPS, with the following results:
USPS investigated, reported an unrecoverable misdelivery, then simply apologised and closed my enquiry.
AeroBand reshipped (With no charge) 2 sets of strings on 17 March and this time had a successful delivery on 23 March. What wonderful customer service, not expected these days.
I have been most impressed with the AeroBand brand in general. Thank you AeroBand for everything.
Alexander Hamilton – Houston Texas USA.

28 marca 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Alexander,

Thank you so much for this incredible review!

We are deeply honored that a guitarist with your incredible 65 years of experience enjoys the AeroBand guitar so much.

We are also glad we could step in and get those replacement strings to you after the USPS mishap. Providing great service is very important to us.

Thank you again for your wonderful support and for trusting AeroBand. Keep on making beautiful music in Houston!

Warm regards,
The AeroBand Team

Oceniono na 5 z 5

Great guitar and great service!

Not only is the AeroBand guitar awesome, the customer service is just as great! I found slight cracks in the LED light strip. After I contacted customer service, within two weeks I received a replacement neck at no cost. More than expected and greatly appreciated.

10 marca 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Amazing Mike,

Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that you are loving your AeroBand guitar.

We also really appreciate your kind words about our customer service. If you ever need any help in the future or just want to share more of your musical journey with us, please don’t hesitate to reach out.

Keep on rocking!

Warm regards,
The AeroBand Team

Oceniono na 1 z 5

Just terrible

Just terrible. The drum sticks wouldn't calibrate. My kid's Christmas wasn't what I wanted. I've been calling and emailing ever since I couldn't fix the sticks and can't afford anything to replace my kid's gift. They've had me go back to the post office for a tracking number! Did it, all good, right? Wasn't good enough. Then they wanted pics of a product I sent back a month ago. Forget these folks, and let them know who's to blame for a bad Christmas. It was aeroband, not daddy.

1 stycznia 2026
Opinia niezależna
Logo AeroBand

Odpowiedź od AeroBand

Hi Craig,

We are truly sorry to hear about your experience and the disappointment this caused for you and your child this Christmas.

We understand how upsetting it is that the item wouldn’t calibrate, and we want to make this right for you and your child.

Could you please kindly send an email to support@aeroband.net with your detailed order information? Our customer service team will prioritize your case and assist you until the issue is fully resolved.

Again, we are so sorry for letting you down. We appreciate your patience as we work to make this right, and we hope to have the chance to restore your trust.

Warm regards,
The AeroBand Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej