Still waiting on a reply email? No communication regarding pickup or payment. Sorry but can only give one star!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unreliable phone answering ( Not first time every time). I'm in Adelaide and felt as though I made a purchase without knowing where the listed pick up location was going to be Until 2hrs after payment... Zobacz więcej
Good cheap building materials supplier. Payment went to Perth building supplies which was a little concerning at first but it must be admin central. Pick up instructions were clear and easy to follow.... Zobacz więcej
Product is as described and team members at pick up site were great. Unfortunately communication was very lacking, no information about the pickup location actual business name or open times, no phon... Zobacz więcej
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Still waiting on a reply email
Still waiting on a reply email? No communication regarding pickup or payment. Sorry but can only give one star!
Still haven’t recived a confirmation of…
Still haven’t recived a confirmation of items ready for pickup. I called and they said I would be notified but nothing. The items were in stock on website.
Better organisation required.
Product is as described and team members at pick up site were great.
Unfortunately communication was very lacking, no information about the pickup location actual business name or open times, no phone number given so could not contact before going in. On arrival the team had no record of the pickup or items required, so had to rush around and put together the items and it was closing time because they finish earlier than normal business hours. Like I said, they were great and did everything they could to help, but this should not have been the situation the business puts them in.
Poor service, unsatisfactory experience
Website that promised same-day delivery ultimately became more than a week and a half of delays, with no communication at any point. Delivery alone cost over $180 — the only available option, as this was the sole vendor stocking the item — yet the parcel was ultimately delivered via Australia Post, which would have cost under $10.
No notification was provided about the delay, and when contacting the company for clarification, assurances of follow-up were given but never honoured. Overall, this was a highly unsatisfactory experience.
Good communication and prompt response
Criptic emails
Criptic emails with no stock for what I've already bought and the suggestion I buy a smaller board for $10 more. Still no resolution several emails later nor do I yet know where to pick up board from.
hard to get in touch when things went…
hard to get in touch when things went wrong, but all went well in the end
Had the product i wanted
Had the product i wanted, not many did. Was able to talk to a human. Arrange to pcik up the goods saving transport costs
Great service even for small DIY projects
Working on a small DIY project, I was genuinely impressed by the way I was treated by Adelaide Building Supplies. They knew my order immediately and helped carry items to my car. Even though they are clearly a trade supplier they made me feel very welcome.
very good to deal with prompt and done…
very good to deal with prompt and done in timely manner
Avoid
Avoid and do not use Adelaide building supplies.
Called to confirm same day delivery on Monday. They said order before 11am no problem. Ordered online as requested. Nothing heard from them. Called at 4:50pm on the Monday, advised wouldn’t be delivered. Organised to deliver on the Thursday.
Called to confirm delivery. Now advised no longer stocked and won’t be able to fill order as the supplier has discontinued the product. Would have been nice to know Monday.
Cancelled order.
You've given no indication of why my order was cancelled.
Thank you for the refund.
Disappointing engagement
Disappointing engagement. Ordered cornice via the website. Company accepted my payment but later changed my order to different lengths of cornice and used my credit card to bill me the difference. I was not asked and certainly did not approve. I requested a refund and received no response and had to dispute the payments via the bank.
Watch the Price …
Price was twice what other companies were asking and then I was charged a similar amount for freight even though I ticked local pick up in the checkout. Then told that the product was no longer available.
Further research proved that to be false as I purchased the product from a different supplier.
I was however treated with respect and courtesy. Thank you.
Early issues - buy well resolved.
There was an admin mix-up and I didn't receive my order as promised / scheduled. However, I was impressed with the way they resolved the issue and am very hsppy with the product and the outcome.
Price versus time wasted
Pricing is good, but had to ring them to find out that my order had not been actioned after 3hrs and items were still not available when told they could be picked up at warehouse pickup point as the order has not been forwarded to the warehouse.
Easy to order and arrived one time.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








