Acorn Motor Group - Acorn Business Centre Recenzje 

262
Wynik TrustScore: 4.5 na 5

4,6

Cannock Rd, Chase Terrace, WS7 1JS Burntwood, Staffordshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Recent annual service & MOT on 10 yr old Fiesta (50K miles) resulted in replacing rear suspension bushes and coil springs. Due to cars age the cam belt replacement was advised by Ford. Acorn had diffi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank you to Chloe for her help and advice regarding dashcam fitting. All emails responded to promptly and efficiently with clear advice.

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Oceniono na 5 z 5

Great showroom very clean and tidy nice facilities and drinks. Dealt with salesman Callum who knew his stuff around my new used car and very helpful to my requirements. Car prepped like brand new... Zobacz więcej

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Oceniono na 5 z 5

Excellent service department. First appointment was a pick up from home and delivered back, pick up driver great. Then we had to return for a small warranty job where they ordered part . The whole tea... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Dealer samochodów Kia
  2. Salon samochodowy
  3. Leasing samochodów
  4. Dealer pojazdów mechanicznych
  5. Komis samochodowy

Napisane przez firmę

Here at Acorn Business Centre we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers."


Dane kontaktowe

  • Cannock Rd, Chase Terrace, WS7 1JS, Burntwood, Staffordshire, Zjednoczone Królestwo

  • 01543673222

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(262)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 690

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Oceniono na 5 z 5

8 year service was well managed and…

8 year service was well managed and arrangements tailored to my needs.

Information provided was relevant and impact evident when driving the car afterwards.

Polite and professional customer service.

4 kwietnia 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Robert, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you .We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Service

Great customer service.

4 kwietnia 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Charlie, , we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience . Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

One year service.

One year service.
Video sent to show what had been checked and advice given.
Car cleaned inside and out.
Thank you.

5 kwietnia 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Prompt service

Arrived at 8am, the MOT was complete by 9.30am. Very prompt service

5 kwietnia 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

excellent service

service from start to finish,

4 kwietnia 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Burntwood. Feel free to reach out to us if you need anything. Have a wonderful day.
Best wishes
Acorn Kia Burntwood

Oceniono na 5 z 5

Service carried out efficiently and in…

Service carried out efficiently and in good time

13 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Phillip, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Very pleasant friendly and efficient…

Very pleasant friendly and efficient service reception ladies

20 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Steve, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! , we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

very friendly and helpful staff will be…

very friendly and helpful staff will be back again

15 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Graham, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Courteous

Courteous, knowledgeable staff

13 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hi Tracy, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Very helpful staff no pressure…

Very helpful staff no pressure selling.supported with our decision.

13 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello James, we appreciate you taking the time to leave us this feedback. We are so pleased you enjoyed your visit to Acorn Kia Burntwood! we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day.
Best wishes
Acorn Kia Burntwood.

Oceniono na 5 z 5

Field repair

Field repair completed within two days being able to use courtesy car with same specs as my own car. Fast simple solution to existing problem.

13 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Geoff, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Staff were very helpful

Staff were very helpful and this added to a good experience

9 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Debbie, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Great people great place

Amazing, friendly staff very kind to all customers

10 marca 2024
Logo Acorn Motor Group - Acorn Business Centre

Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback.We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Best wishes
Acorn Kia Burntwood

Oceniono na 5 z 5

efficient

a warm welcome, fast response a timely handover

12 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Sue, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback.we strive for 100% satisfaction, and it is great to see you had such a positive experience. thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Burntwood

Oceniono na 1 z 5

Selling broken car don't know how to fix for 9 month !!!

Thanks Matthew Sparkes for your email.

Good Afternoon

I have been passed your e-mail from Helen in our Service Department I can see that you have requested that we put in writing that your appointment has been cancelled. As the Head of Business for Burntwood Branch I feel it best for all parties that you allow another dealership to take on your repairs and maintenance of the Kia Stonic.

This is a very unusual decision and not one I've made before but in light of your recent review and also previous reviews that you have left on review sites regarding our business, you leave me no choice.

Mr Matthew for good reviews you have to make good job.
The fact is you sell me broken car and for 9 month your team couldn't fix.

Believe me if you don't looking for problems you don't want have any connection with this company.

Krzysztof Bojanowski

8 marca 2024
Opinia niezależna
Logo Acorn Motor Group - Acorn Business Centre

Odpowiedź od Acorn Motor Group - Acorn Business Centre

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. i believe you have missed the rest of the e mail which our head of business sent you. It read:- I am very sorry about this but having also listened to your recent phone call with my Workshop Manager I can not condone the use of foul and abusive language towards a member of my staff and therefore I feel it best that we part company with regards to servicing and maintenance of your Stonic.
I wish you all the best in the future
We hope this concludes the issue.
Many Thanks
Acorn Motor Group.

Oceniono na 4 z 5

sale

Thought we agreed on a full tank of fuel, but came delivered empty, other then that good service.

8 marca 2024
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Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello James, Thank you for your review; We always strive to provide top quality service to every guest, and are disappointed to hear that your experience here at Acorn Kia Warrington
had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed to our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Best Wishes
Acorn Kia Warrington

Oceniono na 5 z 5

Lovely staff

Lovely staff , everyone was very polite and helpful. My car was serviced and ready for collection within a few hours. I also received a video via email so I could follow what had been done to my car. Excellent service !

5 marca 2024
Logo Acorn Motor Group - Acorn Business Centre

Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Mandy, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! , we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 5 z 5

Great service

Kept up to date great service and a wash 🩷

2 marca 2024
Logo Acorn Motor Group - Acorn Business Centre

Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Jo Taylor, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! , thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Oceniono na 1 z 5

Left details requesting info be emailed…

Left details requesting info be emailed regarding dual control car hire. Still not had an email.

1 marca 2024
Logo Acorn Motor Group - Acorn Business Centre

Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello Edward , we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at customercare@acorn-group.co.uk so i can direct this to the correct site,and get a member of the team to contact you.
Best wishes
Acorn Kia

Oceniono na 5 z 5

Great customer focus.

Very pleasant telephone manner when I rang. Understood I wanted the work done soonest and fitted me in to a mutually convenient time slot. Upon arrival received a warm friendly welcome. My car was dealt with on time, paperwork completed and I left having had a good experience.

1 marca 2024
Logo Acorn Motor Group - Acorn Business Centre

Odpowiedź od Acorn Motor Group - Acorn Business Centre

Hello , we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team.We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

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