Accu Web Hosting Recenzje 214

Amazing hosting, must recommended 
The Accuwebhosting Windows VPS I choose to scale up my business. And the process from selecting components to ordering is very smooth as well as easy to process.The seamless integration with Windows technologies, high-performance servers, reliability, and excellent customer support make this hosting service an ideal choice for businesses or individuals with specific Windows-based hosting needs. I highly recommend this Windows VPS hosting provider to anyone looking for a reliable and efficient hosting solution.

I had my website hosted with accuweb for Windows shared hosting. the prices are good, and their tech support is fantastic. their 24/7 support is a real help, especially for someone like me who isn't very tech-savvy. I can relax knowing the Accuweb team is ensuring everything runs smoothly. my website stays online all the time, and that's super important for my online stuff. and whenever I need guidance, the Accu Knowledgebase is my trusted resource. if I ever need to do something on my website, I use the Accu Knowledgebase. it's like a helpful guide that tells me what to do in a way that's easy to understand.

I appreciate accuwebhosting's efficient ticket system; responses were timely and the automated follow-up was well done. considering them for ongoing needs due to their support and quick response time. I recommend accuwebhosting, especially for those seeking a supportive and friendly team with reasonable response time expectations.

Accu web hosting has provided us with free, reliable hosting to launch our website and business which is great. Their servers are on all the time and it feels like a fast, reliable service.

The only drawback is their communication and review process which can be greatly improved! For example they could tell you about this requirement before you sign-up so that you can manage it proactively as part of your onboarding allocated time.

Overall we are still deciding what to do in the future, and for now it runs great! :)

I had an existing WordPress Hosting at one of the most popular hosting providers, but being a non-technical person, I was not able to manage it well or get basic support; even installation of SSL by myself was challenging, but could not get any support from their team.
Now my domain was about to expire and I made the best decision to switch over to AccuWeb.

The prices were nominal and the tech support has been great. From migration to basic support, their 24/7 support comes in handy, especially if you are a novice in technical stuff.

I can sit back and relax knowing Accuweb team will be there to keep the servers running, so my website is always online and accessible. And if I want to work on my website, the Accu Knowledgebase is a great repository of information.

Accuwebhosting technical support is the worst i have experienced in over 15 years of runninhg web sites.
i have a site hosted by them for the last 2 and a half years but will soon be moving elsewhere. Speeds and support have always been questionable to say the least. But recently my site has been up n down / offline like a Yoyo, support constantly stating there are plug in incompatibility issues go to plugin vendor support type fob offs. which i was certain was not the issue and after complaining that this was not the case was eventually told there was a server issue which was being looked into, service will resume shortly. Service went down permenantly from Friday 17th and its now Monday 20th !! So .... its now well over 48hrs + later and my business website is still offline and no real concern or information about when it will be fixed coming from Accuweb. Ive had enough... i would strongly advise anybody to find another company to host their site as they seem reluctant, incompetent and incapable to sort things out should problems arise.

Very poor service - sites have been down for over 48 hours due to their server problems and no respite in sight, bad customer care - all they do is repeat the same stories and can be rude too. Overall very bad

Been a Linux Premium++ customer for 4 months, and now my main objective is moving to another host and get a refund for the 3 years of hosting services I paid in advance. Paid in advance, because since my websites are pretty basic (2 static PHP websites for family businesses plus a Wordpress personal blog, all with low traffic) there was no chance of this going wrong, right? Right?
- Faulty account setup, after signing up found myself with no FTP access to my own account until I raised a ticket.
- No monitoring - Apache service may die, your websites go down for hours, but no corrective action will happen before a support ticket is raised. That is basic and cost me hours of availability already.
- Woke up one day to find that my email forwarders - literally just a few instances of company emails fwding to personal email - had all been deleted on purpose by their support. When asked about it, they proceeded to simply delete the main email address and all of its messages - I am amazed at the lack of professionalism.
Moved my personal websites to Accu after checking their pricing, general SLA, and available features. At this moment it feels like a scam, since their support is clearly unprofessional, their uptime is lacking, and they just arbitrarily cut one of the features I picked them for. Stay away!

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EDIT: addressing Jason Pat's response to this review, I'd like to clarify the following, and hopefully provide more clarity on how this company addresses feedback and issues:

- the IP blocking was a completely separate issue which is unrelated to the account setup. Indeed I got blocked after failing a few consecutive log in attempts, raised a ticket, got unblocked. It is unclear why Jason's trying to correlate this with the account setup, since it happened months later (July vs September).

- Deletion of email forwarders - the "sufficient notice" consisted of 24h without any warning in advance, and without considering we're in different timezones. As in, I was first messaged about needing to delete my email forwarders without any deadline or urgency being indicated; almost exactly 24h later got a new message stating "well, 24h have passed, forwarder deleted". It didn't help that the first message happened to hit me in a particularly busy Friday, I couldn't react immediately due to work and just planned to address it on Saturday - and then the next morning the first forwarder was already gone. Replied back to ask if I could set a spam filter and keep the forwarder, left home for a long breakfast, when I came back had two messages - the first one, to let me know I had a random 2h-notice ("sufficient notice"?), the second one to let me know said 2h-notice had expired and ALL of the forwarders were gone too. Upon checking, the WHOLE EMAIL INBOX / ADDRESS had also been deleted - I never got even the slightest acknowledgement of that, let alone an apology. I can share a PDF export of this exchange with anyone interested - caiat.com/ AccuWebHosting.pdf.

- Lack of monitoring - pure BS. Anyone can set a Nagios instance to monitor at least if an website is responding with 200 at regular intervals, and that's what serious shared hosting providers do. In this case I don't even know how long the website has been down, but it took me almost an hour since I got a Jetpack alert that my websites were down before I could raise a ticket, and then took another half an hour for Accu to fix the issue. What, do you run your checks once a day or something?

I can confirm that I have moved away from Accu and gotten a refund for 2 years out of 3. Still means that I paid 1 entire year for 4 months of sub-par usage, but heh, at least didn't lose all of it.

I have no interest in collaborating with Accu any further, except for taking any opportunity to let others know about their sheer incompetence. I'm an IT professional with 20 years of experience and frankly I'm happy to pay for someone else to take on the grunt work of keeping a couple of websites online and a server running and healthy, so I can focus on my job. Accu instead forced me to keep actively monitoring those websites, provided outright lies and mediocrity as a service, and now forced me to do a hasty migration following a breach of trust.

I have been using AccuWebHosting.Com hosting for over two years with positive results. The website has proven to be reliable and performant with zero downtime and very responsive support. This is well suited for low-budget start-ups as AccuWebHosting.Com offers hosting in very budget-friendly packages with a control panel that is very user-friendly. For WordPress users, it is one of the best hostings as it sets up the system quickly with essential plugins.

all right. I am grateful to your team, honestly I chose you because you have a much easier job with hosting, many other companies can not even pay, your team helped even though there was a delay, I am very grateful to you and apologise for answering me the whole week.

The speed at which Accuweb processes information is high. I never had any issues surfing my websites neither do my site visitors. The website templates are very easy to use and well organized. I would recommend Accuweb to anyone who desires a professional website that is user-friendly. I host my dirt racing website on Accuweb and it runs flawlessly with no issues whatsoever. I have not had any downtime do to Accuwebs servers and highly recommend anyone looking for a good reliable webhost to give them a try.

Previously I said they were the best but after a domain expired and Asking to have my domain switched to another they refused and suspended my account.

Accu Web provides a good free Wordpress hosting service.

QAPRO I.T. Firm's experience with accuwebhosting has been phenomenal! My clients have experienced no interruption of service in twelve months. We appreciate the consistent availability of web hosting services. Our business is small which means resources are limited. Accuweb hosting does a wonderful job of providing great support. Thank you!

Nice, good effort of providing free hosting for new web enthusiasts...
By Paras, from Sagarawat.in

This company is an absolute nightmare. They claim free website migration but failed to migrate mine for 3 weeks. In the end, I gave up on them and personally had to fix the errors that their employees either didn't have the knowledge to fix or the work ethic. There absolutely wasn't 24/7 support. Not even close. The phone number doesn't work more than it does work.
Replies using the ticketing system take numerous hours or even days. After the false marketing claims and having to fix issues myself, I asked for a partial refund. They​ refused and closed my account with less than 24 hours notice. I didn't cuss them out, I didn't threaten them, I just asked that they honor their promises. Luckily I downloaded backup files before they unexpectedly closed everything. Now my website is down (again) and I have to waste even more time and effort figuring out how to use the files to get my site back up.

***UPDATE***
Over a month after I wrote this review, Jason Pat wrote a long and seemingly attentive response. Don't fall for it. I had emailed Jason personally on 2 occasions prior to his response here. He didn't reply to either email. The company has no interest in living up to their promises. Their only concern seems to be the appearance of credibility so they can continue the scam.

They offer a stable hosting with all the features I need for my website.
I really like the customer support, they reply fast and follow up with me till my issues get resolved.

We use WordPress hosting from AccuWebHosting for our Cub Scout Pack website. We have had no issues with hosting features or availability and are extremely pleased with the service overall. We have yet to encounter any down time and AccuWebHosting is responsive to questions. To be honest, the hosting offering is more that we need at this time, but it's great that we have room to grow when it comes to resources and website/script options. Everybody involved with the Pack website has been very happy with the service and users have reported to issues or concerns. I highly recommend AccuWebHosting for your WordPress needs!

Accuweb is complete BS.

They advertise a free for life free Wordpress hosting plan. Customer service is responsive - obviously located in an eastern European country but that is neither objectively good or bad.

What makes them not only questionable but the worst choice for free Wordpress hosting is that customer service messages you after three weeks and requests that you leave (positive) reviews on trustpilot and hostadvice.

I confronted customer service with the fact that this is not part of the contractual agreement and they informed me that Accuweb requests two 2! reviews every three months! for free hosting service customers.

Clever - other companies pay cash for fake reviews, Accuweb lures people with a fake “free” offer.

Accuweb is deliberately trying to bully customers into leaving reviews on two strategically important review websites every three months - essentially quantitatively falsifying their trustpilot and hostadvice score.

Stay away and choose an honest and earnest webhost instead. If I were a paying customer I would switch. There are alternatives at least as good service-wise but with actual good and honest business practices.

Conclusion:

Waste of time - stay away, consider switching hosts. If you’re a free plan customer and you read this - consider giving an honest review.

Crude business practices and wasting people’s precious time.

A large part of the accuweb reviews on trustpilot are likely of no real substance. Go figure why.

Highly NOT RECOMMENDED

I have had a few years of experience with their ASP.NET windows shared hosting now. A few times a year they will do something to your server and your website will go down. Then you create a ticket requesting support. 2 days ago I had to wait for 12 hours for them to fix the problem. During those 12 hours there were 4 different support people "looking into it", all the while not communicating what the problem is or how far they are with fixing the problem. After 12 hours they wrote they fixed it, again no explanation whatsoever about how they broke the server in the first place. By the way, from the error I was getting it looked just like they revoked the full trust access by accident, which I told them, and should have been an extremely easy thing to fix. This happens a couple of times a year unfortunately.

The incident a few days ago was the last straw. I was actually able to migrate to a new web host (winhost.com) faster than Accuwebhosting was able to get their server running again. Just terrible.

Note that the default memory allocated the the application pool is 256 MB, this is not enough for a basic web site running on 1 ms sql database. It will regularly crash with this amount of memory. You will have to pay extra to upgrade to 512 MB.

I would not recommend accuwebhosting services to anyone. They say they are the best, but they dont care of what you risk when you deal with this company. I experienced technical problems with my Forex MT5 account. It got stuck and did not work. I could not either switched this off nor change settings the VPS EAs. I sent proves many times and communicated with techs. I lost some money and Accuweb did not even care of waht happened and named this as a lost because of my faults. However I warned them few time before that I had been starting having troubles with the VPS and MT5. At the end it just stopped working and made my funds left uncontrolled with the existing by that time setting of EAs, which I just phisically could not reach to manage. It was terrible to see how your account is unreachable and uncontrolled. Keep away from this company reg forex VPS MT5..