Abt Electronics Recenzje 480

Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Bought a fridge last week, got tracking email but the tracking number doesn’t work. I have been calling ABT and Hub logistic so many times, no one can tell me where my fridge is. This is the first tim... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We've purchased several applicances over the years (W/D, Fridge, D/W, and Oven). The delivery teams and installations have always been top notch. Our oldest purchase from them, a W/D (Maytag) starting... Zobacz więcej

Oceniono na 5 z 5

My wife and I just bought a new refrigerator from Abt. Our sales person knew exactly which refrigerators to show based on the measurements we brought in. Had some quick questions to help narrow d... Zobacz więcej

Oceniono na 5 z 5

We are very grateful to your team members ! Big shout out to them for 1) timely alerts and arrival 2) technical know how 3) very helpful tips and ideas 4) knowledgeable, friendly, and a pleasure t... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

Napisane przez firmę

Free shipping available - Abt.com is a leading retailer of quality consumer electronics and appliances. Our electronics store offers you the ability to shop for all your appliance and electronic product needs in one online store.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

480 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 81% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Pleasantly surprised

My original Alexa device would no longer update as it was many years old. While shopping around I found a great deal on an Echo Dot at Abt and ordered it. I was impressed by the ease of ordering and the fast delivery. This was my first purchase from Abt but it won’t be my last!

28 marca 2026
Opinia niezależna
Oceniono na 5 z 5

everything went great your install guys…

everything went great your install guys were friendly 'put runners down to protect the floors and were good. I would definitely recommend Abt

4 kwietnia 2026
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Hi Scott, Thank you and we appreciate your business!

Oceniono na 5 z 5

Very pleased with Abt!

Finding the refrigerator and optional ice maker I wanted worked well, and the pricing was competitive. The delivery was within just a few days. The truck arrived during the scheduled delivery window, and the two gentlemen handling the delivery couldn't have been nicer or more helpful.

23 marca 2026
Opinia niezależna
Oceniono na 2 z 5

Better stores to buy out there

I bought my main four kitchen appliances there. I accepted an open-box refrigerator for a fair discount after inspecting the “defect” they mentioned — a small scratch near the bottom. However, after installing the appliances, I noticed the freezer wasn’t cooling properly. I contacted them, and after a technician’s visit, they determined it needed to be replaced. But I had to pay the price difference for a new one because I refused to accept another open-box unit without seeing it first (which I later found out had actually been a display model).

I had to deal with a salesman who was inflexible and arrogant — he wouldn’t even let me speak until he finished his entire speech. Eventually, after contacting customer service, I ended up paying an additional $200 for the replacement. I just wanted it resolved, so they finally replaced it — after a week without a freezer and no compensation for the food I lost.

I hoped that would be the end of it, but unfortunately not. A couple of days later, the dishwasher stopped working. I chose ABT for the service because the OEM technician had a one-day longer wait, which I now regret. The first technician came on Tuesday just to check what parts were needed — he didn’t have any with him. The second technician arrived on Saturday, cranky and dismissive, blaming the electrician’s work simply because he didn’t understand newer wiring methods. He even cut the dishwasher wire after failing to disconnect a Wago 221 connector (he didn’t know you have to lift the lever). Later, he discovered the real issue was a faulty main board, which was replaced, but now I have a refurbished dishwasher for the price of a new one. He never apologized or showed any willingness to learn how the connector worked — he just looked away when I tried to show him. I wasn’t trying to argue, only to teach him something that might make him a better professional.

I won’t buy from them again. For less money, I could have bought the same appliances elsewhere with far less hassle. In total, I had to deal with five service visits, each requiring me to be available starting at 7 AM just for them to call and say when they planned to come.

28 marca 2026
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Hi Lisandro, I am sorry to hear about your recent experience with us. If you can please give me a call at 847-544-2707, I would like to discuss what happened and see what we can do to make things right. Thank you Tim Hendricks, General Manager

Oceniono na 5 z 5

Bought my breville espresso machine…

Bought my breville espresso machine here, was happy to receive actual human customer support assistance.

Super recommended to buy small kitchen appliances from these guys.

16 stycznia 2026
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Thank you Leo, We appreciate the business!

Oceniono na 5 z 5

Josh at ABT online is awesome

Josh at ABT online is awesome! Highly recommend for an out of state customer - efficient responds to emails and highly competitive.

6 marca 2026
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Thank you for the kind review Kristina!

Oceniono na 1 z 5

Bad customer service and delivery

Bought a fridge last week, got tracking email but the tracking number doesn’t work. I have been calling ABT and Hub logistic so many times, no one can tell me where my fridge is. This is the first time I purchased from ABT, because of all the good reviews, now I feel so regret, not mentioning the ABT customer service bad attitude, really ruin my day.

23 lutego 2026
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Hi Xue, the unit is due to arrive at your local transportation Hub on Thursday. They will contact you within 24 hours to schedule delivery. If you have any further questions, please feel free to contact our logistics manager Gary at 847-544-2782. Thank you!

Oceniono na 3 z 5

Appalled by the poor service.

It hurts me to have to give a poor rating. I have been a loyal customer of Abt for 30 years. I had a recent delivery that was awful. The delivery person doing all of the talking was surly. When I asked them to remove the tv from the box I was told “ that costs extra. Here sign this”. The one doing the talking told me there was a charge to remove an item from a box. Furious, I called the store and spoke to a manager who told me there was no charge for removing the tv from the box. Heretofore, Abt walked on water in my estimation., I could have gotten better service at a lesser store. I think they have grown too big and the superb customer service has gone out the window. Also, they need to train the two individuals who made the delivery. They pulled that large truck into my driveway. There was space at the mouth if the driveway without pulling that large truck weighing who knows what into my driveway.

20 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

My wife purchased an expensive vacuum…

My wife purchased an expensive vacuum cleaner last November, but was told it was on back order and would be delivered to her when it came in. She paid for the order, but it was never delivered. Abt says they shipped it via UPS and we would have to take it up with UPS. We have no leverage with UPS who simply claims they deliver all the packages they get and sent a picture, not of the package, but a picture of our building with a circle drawn around a locked door that only resident cars can enter.

Based on my experience, I would not pay for anything from Apt unless you can walk out with it!
Order can be verified with her Cell number 312-925-7711

18 lutego 2026
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Hi Tom, the delivery investigation has been completed by UPS and they confirmed the package was delivered to the doorman at your building. When a package is accepted by building staff UPS does not cover the shipment. Building management would be responsible at this point for locating the package and confirming who signed for/received it.

We recommend contacting your doorman/front desk and property management to request their package log/sign-in record for that delivery date and to check any security camera footage covering the receiving area.

If you’d like, we can also provide the tracking information and delivery confirmation details again to help your building identify it.

Oceniono na 1 z 5

I bought a Kitchenaid range from Abt

I bought a Kitchenaid range from Abt. It’s a lemon. I had their techs out about 8 times. They never did anything. Never fixed it. Just waited until the 1 year was up and they were off the hook. Abt Electronics is garbage. Now I’m trying to deal with Whirlpool Corp and they are no better. Even the repair guys say “unless it’s something easy they don’t care”. Last guy I had out didn’t even turn the oven on before he told me there is nothing wrong with it. I wouldn’t buy dog food from Abt. I certainly won’t spend almost $2000 for a range again

22 stycznia 2026
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Hi Sean, I pulled up your service record and we have been out to service your range 3 times. All 3 times the range tested fine and no issues were found. We suggest you call the manufacturer for service if you feel there is something wrong with the unit. If you have any other questions, feel free to call me at 847-544-2836. Thank you Dan Obradovic, General Manager

Oceniono na 5 z 5

Great experience with ABT

Purchased a GE microwave. I dealt with a gentleman name Giancarlo - excellent customer service, excellent price and very fast shipping - shipped out the day it was ordered via UPS and had it within a few days (IL to NJ). Couldn't sing their praises loud enough. Had a minor issue and Giancarlo and the team made everything right. You will not go wrong buying from ABT.

19 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

Great prices, horrible delivery service

Great prices. Easy to navigate website.
Absolutely horrible shipping service.
First it was supposed to be a around 8:30 then around 12:30 then delivery cancelled

Next day delivery scheduled for 12:30 to 2:30. It is 2:30 now. No communication
Sit around and wait and wait!

24 grudnia 2025
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Hi Rick, I am sorry for the delay in our shipping. We give a 2-3 hour time window the morning of and the delivery crew is supposed to call if they are running late due to any issue they may have run into. Please call me at 847-544-2836, I would like to look into your delivery and see what had caused the delay. Thank you Dan Obradovic. General Manager

Oceniono na 5 z 5

More than electronics

As always, competitive pricing, easy order process, and very timely delivery.

9 grudnia 2025
Opinia niezależna
Logo Abt Electronics

Odpowiedź od Abt Electronics

Thank you for the review and we appreciate your business!

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