Didn’t want transmission fluid change but sent me a video with it in a bucket now it’s contaminated. So instead of costing me £26.98 for 2 bottles of correct fluid they charge £80. Kept banging on... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My clutch failed on Wednesday and every other company I tried either wouldn’t be able to fix it for me or I was told it would be at-least a month until I got my car back. I was recommended A1 Clutches... Zobacz więcej
We have used the derby branch for the past 12 years Tony & his team are fabulous nothing too much trouble he can always fit you in at short notice even family members have used them would highly recom... Zobacz więcej
I dealt with Raj at A1 Cannock and he delivered all the services he promised. Picked up my vehicle from my home address mid morning contacted me following proper vehicle inspection to confirm what w... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.
Dane kontaktowe
Unit 2, Factory Road, DY4, Tipton, Zjednoczone Królestwo
- 0121 522 2094
- office@a1-clutches.co.uk
- www.a1-clutches.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Have used this company for years for…
Have used this company for years for repairs and my MOT. They are brilliant, their work is excellent and they are always fair on price.
Great service
Replaced my clutch on my audi with no problems. Cheapest quote I had compared to a number of other garages. Would recommend
As in the name A1 service happy…
As in the name A1 service happy customer as always had lots done by the company always good experience thanks Trevor Yates
Excellent company
Excellent service from beginning to end, the staff were friendly and professional. The price I was quoted is what I paid. The repairs were carried out in good time and well done. Will definitely use this company again.
Extremely disappointed
I’m extremely disappointed with my experience and the complete lack of professionalism shown (Tipton)
On Thursday 5th February, I requested a quote through their website. The form specifically asks for a preferred call-back time, which I set because I was working night shifts. Despite this, I was woken up by an early call the next day. If you offer a preferred contact time, it should be respected.
I still decided to give them a chance and called back on Saturday 7th February. I received a call on Monday 9th February, where I was quoted a price, told exactly what would be replaced, and given a clear timeframe. I was assured that if I dropped the car off on Tuesday 10th February, it would be ready by Wednesday 11th, or Thursday 12th at the very latest. I was also offered a courtesy car as I needed transport for work.
I chose this company largely based on their high feedback score on Trustpilot, however this experience has shown me how misleading those ratings can be.
I dropped my car off on Tuesday as agreed. The receptionist didn’t appear to know a courtesy car had been arranged, which delayed things slightly, but I let it go.
However, the courtesy car itself had serious issues. When driving on the motorway, the steering wheel shook violently at around 60mph, and there was a loud humming noise from the front passenger wheel. The car felt unsafe, but I had no alternative and still needed to get to work.
On Wednesday afternoon, I rang to ask for an update and whether anything else had been identified while stripping the car. I was told someone would call me back — they never did.
On Thursday morning, I rang again, as this was the agreed latest completion date. I was spoken to rudely and told, “we’ll call you when it’s ready.” I explained that if I didn’t hear anything by midday, I wouldn’t be able to return the courtesy car or collect mine due to work. This was brushed off.
At around 3:30pm on Thursday, I finally received a call saying they had only just started work on my car and had discovered a corroded clutch slave cylinder pipe that needed replacing. I was sent a WhatsApp video — which clearly showed my car still fully intact and not stripped at all.
After having my car for three days, this was completely unacceptable. I was told one thing and delivered another. When I challenged this, I was told “we’ve been busy,” which raises the question: why promise a timeframe you can’t meet?
To make matters worse, I was told I was “done a favour” by being given a courtesy car — despite the business advertising free courtesy cars on their website, and despite the one I was given being unsafe to drive.
At this point, I told them not to touch my car, to remove it from the ramps, and that I would collect it and take it elsewhere. No work had been done, so no payment was taken.
This experience left me without my car, driving an unsafe courtesy vehicle, spoken to rudely, and now having to find another mechanic — all while my own car remains undrivable.
Poor communication, missed promises, unsafe courtesy car, and zero accountability. I would not recommend this business.
Great customer service and explanation…
Great customer service and explanation of the issues.
Clutch replacement
Slave (CSC)
DMF
Clutch master cylinder
Gear box oil change
Had mot done they was quick and fast…
Had mot done they was quick and fast car was back with the hour
Booked my wife's car in day after mine…
Booked my wife's car in day after mine new clutch fitted same day good price, same as quoted on the phone by Tony picked up the next which I asked for
A1 clutches have looked after me 2 cars fixed in less than a week, again many thanks
Exhaust failed on way to a family…
Exhaust failed on way to a family funeral. We had 2.5hours to get there and spoke to Tony at A1 Clutches on phone who said bring it in and he'd do his best. Unbelievable service, the team swiftly confirmed issue and ordered the parts, delivered in 1 hr, had car sorted and we made it to the funeral with 10 mins to go. Words cannot cover how grateful we are to Tony and his team. We'd recommend them unreservedly! Stewart G.
Brilliant! Great service
Brilliant!! Needed my car looking at ASAP, took it down to the Tipton centre. Test drove it, told me the problem and fixed it. Simple as that. Well priced and car now drives great!! Excellent customer service, so friendly and was kept updated along the way with progress. Highly recommended. Thanks you
First class service and kept up to date…
First class service and kept up to date on new clutch and flywheel. On collection I was advised I had a leaking thermostat housing with a picture showing me the leak, and advised to keep topping up my coolant until I got it repaired
Fantastic
Fantastic job and staff was really helpful and and friendly
Very fast and efficient service
Very fast and efficient service. Highly recommend them
Top service
I had the clutch replaced on my Peugeot 3008 by A1 Clutches Derby just after the New Year, and I couldn’t be happier with the service. The team was professional, knowledgeable, and easy to deal with from start to finish. The work was completed efficiently, communication was clear throughout, and the car now drives perfectly. It’s great to find a business that delivers exactly what they promise. Highly recommended!
Excellent service
Excellent service from start to finish from Giri at A1 clutches Tipton. I was kept informed through all stages of the work my car needed. Giri is polite, professional and explained all work that was needed and gave me a quote before the work was carried out. Definitely recommend this team.
A1 really is A1
Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredible service and speed. Tony at A1 is friendly, the staff are competent and efficient. Cost was very reasonable. What a fantastic experience.
Capri fast food
Excellent fast service great communication handled by Guri thank you
Dennis ,Capri fast food
Professional Clutch Replacement
Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues occurred showed they knew what needed to be done. After sales prompt response once new clutch had settled in was fast and prioritised.
Fantastic service, great people and a fair price!
A big thanks to Guri and the entire team at A1 Clutches Tipton.
Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a day earlier than expected as well!
Was pleasantly surprised to receive a WhatsApp video showing the condition of my failing components. Seriously a nice touch.
Picked the car up, night and day difference.
Money well spent, great people, would definitely recommend. Many thanks!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








