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97th Vintage Recenzje 

389
•
Wynik TrustScore: 4.5 na 5

4,4

Sklep z odzieżą vintage
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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This company is extremely responsive and unbelievable to shop from. Their product is unmatched, quality is incredible, and delivery perfect. I stumbled upon them and won’t go back! I’ve made sure to s... Zobacz więcej

Oceniono na 5 z 5

Really good quality clothing for a good price. You're getting top brands for a fraction of RRP. Items arrive as described, and any defects are pointed out in images and the description so you can make... Zobacz więcej

Oceniono na 1 z 5

Currently some fake Stone Island on their website, worrying that staff can't spot it when it's that obvious. EDIT following response: The item listed 2006 Women's Stone Island Ribbed Wool Knitted J... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I always recieve great quality items and delivery from 97th Vintage. Especially love their American sports range, as an American living in the UK, its not always easy for me to find these items! Thank... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą vintage

Informacje przekazane przez różne źródła zewnętrzne

97th Vintage - Retro & Vintage Clothing

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

389 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 60% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(389)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 57

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Great service

Items came exactly as described, extremely happy with them and the service as I had to cancel an order and it was processed very fast

4 października 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Thanks Jordan!

Oceniono na 1 z 5

Sent damaged goods - no return!! Do not buy!

Sent me a polo shirt with bleach marks on the sleeve and hole in the middle of the front of the shirt it was a Christmas present so embarrassing for the person receiving, wouldn’t let me return, overall poor customer service and general experience do not waste you’re money

29 grudnia 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Hi India,

I’m sorry to hear that you were disappointed with your experience, and I’d like to clarify what happened for full transparency.

On December 29th, I received an email from Julie Wilkinson regarding the item referenced in your review. I immediately apologised for missing the minor defects and confirmed that a return was absolutely fine. I then provided full return instructions, including how to send the item back for a refund.

Later that same day, Julie replied to explain that the swing tag had been removed, as the item was intended as a Christmas gift. As clearly stated in our returns policy (and noted on the swing tag itself) items must have the swing tag attached to be eligible for a refund. Once the tag is removed, we’re unable to issue a refund, as we cannot verify whether damage occurred after purchase.

That said, despite the refund no longer being valid, I offered a return for store credit as a goodwill gesture. Unfortunately, this offer was not accepted, and I did not receive any further response to my email.

I take great pride in my small business and my customer service. All customer emails are responded to by me within 24 hours, and all orders are fulfilled within 24 hours of purchase (Monday to Friday). Looking at your order form, you placed an order with us on December 17th, and it was delivered successfully the following day by Royal Mail. At no point was there a delay or lack of communication on my part.

While I understand that store credit may not have been the preferred outcome, I respectfully disagree with the claims of poor customer service. I did everything possible to resolve the situation fairly and professionally, within the boundaries of our returns policy.

As a small business run independently, feedback like this is disheartening when it does not accurately reflect the service provided. I remain committed to delivering high standards of customer care and handling issues promptly and transparently.

Jordan @ 97th Vintage

Oceniono na 1 z 5

Item was clearly fake- poor stitching

Item was clearly fake- poor stitching, weird boxy fit, terrible quality cotton. Returned for a refund but had to pay my own packaging and their packaging to send it to me. Recommend not buying YSL T Shirts, they’re chancing it.

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great product

Bought a YSL t shirt, shipping was fast, item quality is fantastic feels like a brand new item made yesterday, very well priced, will be buying again

17 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

BEWARE!!! lack of support and faulty clothes

Poor Quality & No Support
I want to share my experience so others don’t go through the same disappointment I did with 97th Vintage. I ordered a jacket (Order No. 48166) that looked great online, but the zipper broke after wearing it once. Not after months of use, not after heavy wear — literally after the first time.
When I reached out to the company, I explained clearly that under the Consumer Rights Act 2015, goods must be of satisfactory quality and fit for purpose. A zipper breaking immediately is neither. Two independent tailors confirmed the only fix was replacing the pull tab with a plain one, which ruins both the design and the function.
I wasn’t asking for anything unreasonable — just that they cover the cost of repair. Instead, they ignored my last email completely. That silence says everything about how they treat customers when something goes wrong.
If you’re thinking of buying from 97th Vintage, please be aware: you’re taking a risk. The item you receive may look good, but if it fails straight away, don’t expect support or accountability. For me, this was a waste of money and trust.
Verdict: Stylish marketing, but no substance behind it. I won’t be shopping here again, and I’d urge others to think twice before placing an order.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Hi Volieslav,

I am very sorry to hear that you were disappointed with your experience shopping with my small business, and I would like to clarify the situation.

As confirmed in our email correspondence on December 3rd, the jacket was sold in very good condition with no defects noted at the time of sale, including a fully functioning zipper. The item was inspected prior to dispatch and was not sold with any damage.

In your initial email received on December 3rd, you confirmed that the jacket was worn after delivery. Unfortunately, we are unable to accept liability for any damage or defects that occur after an item has been delivered and worn, as it was not sold in that condition. For this reason, we cannot be held responsible for the zipper issue that you have mentioned.

I also want to highlight that all emails were responded to within 24 hours and delivery was completed ahead of schedule. The only concern raised occurred after the jacket had been worn.

While I totally understand your frustration, I feel that a 1 star review does not fairly reflect the service provided or the condition in which the item was sold. As a small business, my team and I work hard to ensure full transparency when it comes to the condition of our preloved items, prompt communication, and timely delivery, and we believe these standards were met in this transaction.

I have followed up with you via email to better understand how you would like us to proceed. We are happy to continue the conversation there and take things from that point.

Best,
Jordan @ 97th Vintage

Oceniono na 5 z 5

Reliable service, great quality coat.

Never heard of this shop before, my son wanted a coat and found a good deal for a particular one on there. Was posted on the Monday and arrived on the Wednesday. Will shop here again!

26 listopada 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Thank you :)

Oceniono na 5 z 5

Very reasonable price I thought for a…

Very reasonable price I thought for a great looking YSL jumper. Not seen anywhere else on the internet. This jumper will never look out of fashion! Had to wait a while for the item but you have to understand a lot of stock on 97th Vintage is hard to find so you accept you might have to wait a bit longer for delivery. All round great service. Would recommend and use again.

30 czerwca 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Nice purchase, thanks bud!

Oceniono na 5 z 5

Quick delivery

Quick delivery, large range of items. Trusty - have used them for years

25 sierpnia 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Thank you for taking the time to leave us a review.

Oceniono na 1 z 5

Sent fake items

Sent fake items. Not authentic and fake! Please stay away from them

12 czerwca 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Hi Zunash,

We’re sorry to hear you were dissatisfied with your experience, and we wanted to take a moment to address your concerns directly.

After carefully reviewing your order and our previous communication, we’d like to clarify that the item you purchased was confirmed to be 100% authentic. We take great pride in ensuring all our products meet strict quality and authenticity standards.

In good faith and with customer satisfaction in mind, we offered you the opportunity to return the item for a full refund. However, we noted that you ultimately decided not to proceed with the return.

While we respect your opinion, we wanted to ensure the full context was shared. If there’s anything else we can do to assist you or if you have further concerns, please don’t hesitate to reach out to us directly on info@97thvintage.com

Thank you,
Team 97th Vintage

Oceniono na 5 z 5

Only option

Listen when I need vintage pieces this is the ONLY spot I go to. Nuff said.

26 czerwca 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Thanks Dennis!

Oceniono na 5 z 5

I was very impressed with the YSL quality!

I was very impressed with the quality of the YSL sweaters. It's so comfortable and it basically came in near mint condition. Also, Jordan was very supportive and communicative throughout the whole shipping process. I would recommend buying from 97th Vintage!

26 czerwca 2025
Opinia niezależna
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Odpowiedź od 97th Vintage

Thanks Sam!

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