Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I thought the email you sent me was from the IRS and after I sent you $209, I looked at the bottom of page an it said, we are not affiliated with any government agency. I feel scammed, I want my mone... Zobacz więcej

Oceniono na 4 z 5

They are a legitimate company, not a scam BUT ALOT of reviews say customer service is very slow. I accidentally purchased tax preparation from them, thought I owed federal but it was state, a differe... Zobacz więcej

Oceniono na 1 z 5

They advertise "fast" service. I placed an order on a Friday, expecting my package to be delivered Monday or Tuesday. It's now Thursday and USPS tracking is totally useless! I canceled the order and... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I mistakenly thought I was dealing directly with the IRS to inquire about a payment plan. Part way through providing my info I realized you are not affiliated with the IRS and logged out of your sit... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro rachunkowe
  2. Pośrednik finansowy

Informacje przekazane przez różne źródła zewnętrzne

97tax.com is a national tax preparation company in Brandon, FL that helps taxpayers resolve issues with the IRS.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

They are a legitimate company

They are a legitimate company, not a scam BUT ALOT of reviews say customer service is very slow. I accidentally purchased tax preparation from them, thought I owed federal but it was state, a different beast, I emailed them and got an email back in 2 hrs stating they will give me a full refund that will be in 6 to 7 days. They're not scammers or conmen, they're just slow.

2 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I’ve been using this company for years

I’ve been using this company for years. My name is Najah Moeser. I remember I was hesitant to use them because of some reviews but I have made multiple payment plans with them because I’m a self employed Musician always owe taxes. They always set up my plan perfectly so just wanted to leave this review for anyone hesitant to use them. You just pay the fee & let them know your amount & they send you mail. You have to send some mail & then your payment plan is in effect. The directions are very clear. Xo

14 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Not the IRS

I mistakenly thought I was dealing directly with the IRS to inquire about a payment plan. Part way through providing my info I realized you are not affiliated with the IRS and logged out of your site.
I have continued to receive emails from your Company asking me to complete a request. I replied to your 3 emails that I was not interested in your services and asked you to cease and desist from emailing me and implying that I have a formal request with your Company. I will work directly with the IRS if needed.

18 kwietnia 2024
Opinia niezależna
Oceniono na 2 z 5

I used this company to help me get a…

I used this company to help me get a payment plan I paid 129$ for these services it was December 12,2023 I paid for this service I did receive the paper to send to IRS haven't heard anything back from them don't know if I have a plan or not. I'm afraid to file my taxes don't know who would receive it

12 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Fast service is anything but!

They advertise "fast" service. I placed an order on a Friday, expecting my package to be delivered Monday or Tuesday. It's now Thursday and USPS tracking is totally useless! I canceled the order and informed my credit card company that the charge may be fraud - so they closed the account and are issuing me a new card.

13 grudnia 2023
Opinia niezależna
Logo 97tax.com

Odpowiedź od 97tax.com

Hi Dave- your order was delivered today to your PO Box via USPS, I'm sorry for any delay. The USPS tracking number is valid. Please contact us via support@97tax.com if you have any specific concerns we can help with.

Oceniono na 1 z 5

Still waiting

Hi, I finished the form work paid what was asked in May 23rd,2023. 97 Tax said to wait until they send me a payment plan.I am still waiting for that form to be sent.

23 maja 2023
Opinia niezależna
Oceniono na 3 z 5

97 Tax uses deceptive advertising

97 Tax uses deceptive advertising. It is no longer charging just $97!
There should be an obvious disclaimer that they are not associated with the IRS and are an independent company that offers to help you file a payment plan request form with the IRS.
I thought that 97Tax was the company the IRS was now using to file their application. It is not! The IRS still offers the application for free!

21 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

No way to contact this company. YOU ARE SCAMMING PEOPLE.…

Spoke to IRS within minutes of completing this, they cancelled the application, was still charged the $97.00. This is a scam, DO NOT USE.

1 września 2021
Opinia niezależna
Logo 97tax.com

Odpowiedź od 97tax.com

Hi Mart- please email us at support@97tax.com and we will respond right away. We'd love to hear from you to resolve your concern.

Oceniono na 1 z 5

Paid my $97 four days ago tried calling…

Paid my $97 four days ago tried calling the office 15 times no answer. Sent two emails still no response

21 lipca 2021
Opinia niezależna
Logo 97tax.com

Odpowiedź od 97tax.com

Hi David- we were able to respond to all of your emails within 24 hours, and I'm glad we could resolve your concern. Please email us at support@97tax.com and we will respond right away if you still have any questions.

Oceniono na 5 z 5

UPDATED Review to 5 stars 97tax

I'm pleased to update my rating to 5 stars!!

I got a call today, Sept 1st, from their agent who explained everything and was extremely helpful. He helped me get everything straightened out which I'm so grateful for. Obviously due to the COVID they are swamped as is the IRS.
__________________________
I contacted them on July 6, 2020 and paid them but have heard nothing as of September 1st and now have a letter from IRS stating my total payment is due September 7th. I've sent emails to support and I've called only to find i can just leave a message which I left more than once along with my phone # and STILL NO RESPONSE. I'm in a bind due to Covid. As I was planning on the payments they provided. I would have given 0 stars but no option.

1 września 2020
Opinia niezależna
Oceniono na 5 z 5

Simple process & stated in touch

Really simple process, read the FAQ to know about the process. Stayed in touch with me throughout the process by email. Got positive letter direclty from IRS about 60 days later. Thanks team 97tax

21 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

This company is great

This company is great. I stressed for 2 years not knowing what to do about my taxes until a friend told me about them. I went online and had a payment plan completed within one business day, as promised. I have and will continue to recommend them. Wonderful people.

17 września 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej