365 Electrical Recenzje 

2539
Wynik TrustScore: 2 na 5

2,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

absolutely bad employer toxic and scummy. poor quality workmanship from management and the whole team. will not admit mistakes and divert blame and hide under other employees. extremely passive aggres... Zobacz więcej

Oceniono na 1 z 5

awful!! Do not use as the website says next day delivery, the order confirmation says today and then it appears that they only have half of your order in stock. Spoke to customer services who wante... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Good selection of goods on website. The hotpoint freezer we ordered was a good price. Delivery was quick and hassle free, friendly helpful drivers. No complaints - however my only slight issue is tha... Zobacz więcej

Oceniono na 3 z 5

Claimed next day delivery on their website, but ordered Thursday night and received Sunday. I should point out that this was confirmed during the order process so i was now expecting Sunday. Arriv... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD
  2. Sklep RTV
  3. Sklep z przyborami kuchennymi
  4. Sklep TV

O 365 Electrical

Informacje przekazane przez różne źródła zewnętrzne

365electrical.com has sold hundreds of thousands of appliances over the internet to its satisfied customers. We aim to provide you with a huge selection of home and kitchen appliances at the lowest possible prices. You can place your order directly through the website using our secure payment facilities, or phone our UK-based call centre to receive expert advice from our knowledgeable and friendly sales staff.

We use our own fleet of vehicles to deliver nationwide instead of using a third party carrier. As well as ensuring the best possible standards, this means we are able to offer extra services such as unwrapping and removing packaging, and taking away your old appliances. We keep massive stocks of appliances in our huge, state-of-the-art warehouse. This allows us to keep prices as low as possible by buying in bulk, and ensures the fastest possible delivery times.

If you'd like to talk to someone face-to-face for expert advice, or would like to view a large selection of appliances on display before deciding what to buy, you're welcome to visit our huge appliance showroom at Marks Electrical of Leicester. Visit our sister company's website, markselectrical.co.uk, for more details.

Please feel free to call our sales helpline on 0116 2421365, or make an enquiry online, and we will help you to choose the right appliance to suit your home, lifestyle and budget. Join 365 Electrical on Facebook and Twitter for special offers & competitions.


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(2539)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Good in parts

Good in parts means not good in others. The website worked well. Found what I wanted easily at a price I would pay.
On checking out I found 365 has an issue with delivering to addresses different to credit card address. Only a minor problem, a telephone call was all it took to sort out the delivery.
Whilst on the phone I arranged to have delivery after 6pm two days away. The guy on the phone said that I would receive a text the afternoon before giving me a 2 hour time slot. Brilliant!
So next EVENING after office closing time I got the text telling me my slot was between 7 and 9 am!!!!!!!!
HOW IS THAT AFTER 6pm?????
It was too late to phone and change anything so I had to get up before 6am to drive to the property and wait for the delivery.
The delivery was good. He phoned to say he was 15 mins away, delivered the freezer to the correct room and took away the old machine.
No problems.

28 lipca 2015
Opinia niezależna
Logo 365 Electrical

Odpowiedź od 365 Electrical

Hello,

Thank you for your feedback and I am sorry these was an issue with the delivery.

Unfortunately this was due to an error with our systems resulting in your order incorrectly being moved from the evening delivery and for this I am very sorry.

Kind Regards

365 Electrical Customer Services

Oceniono na 2 z 5

Damage to property

The fitter damaged our back door whilst delivering and installing the machine. He failed to mention this to us and just left. We didn't notice the damage until he'd left.

27 lipca 2015
Opinia niezależna
Logo 365 Electrical

Odpowiedź od 365 Electrical

Hello,

Thank you for your feedback and I am sorry damage was caused to your property.

We have tried to contact you today but have been unable to do so, please can you call us on 0116 242 1385 to discuss this further?

Kind Regards

365 Electrical Customer Services

Oceniono na 5 z 5

2nd to None - All companies take note.

Unbelievable customer service. Kept me informed all throughout the delivery process. Sunday delivery which was a Godsend to me. Prices unbeatable. This is a perfect example of how a company should do business. Well done.

27 lipca 2015
Opinia niezależna
Oceniono na 5 z 5

Great service

Everything was as it should.....ordered, paid, delivered!

They emailed the day before to give us 2 hour delivery and then rang 20 minutes before they arrived within given time frame.

Delivery guy was very pleasant.
Freezer was described.

27 lipca 2015
Opinia niezależna
Oceniono na 5 z 5

A Reliable Appliance Dealer

I have purchased a Tumble Dryer and a Microwave Oven from 365 Electrical, delivery is normally fast and within a 2 hour time slot.

I would happily buy from them again.

24 lipca 2015
Opinia niezależna
Oceniono na 4 z 5

Good price and service

Good selection of goods on website. The hotpoint freezer we ordered was a good price. Delivery was quick and hassle free, friendly helpful drivers. No complaints - however my only slight issue is that we were clearly having this delivered to a business address and they insisted on putting us in the 7am to 9am slot. Most businesses don't open until 9am so I had to open up 2 hours early. So I think they should bear this in my in future. However no hesitation thus far in recommending them to anyone.

22 lipca 2015
Opinia niezależna
Oceniono na 3 z 5

Aeg dishwasher

Good price ,but on advert it says in stock 8-14 days ordered 9/6/15 in stock 6/7/15 , should be more realistic about in stock dates ,other than that good service

18 lipca 2015
Opinia niezależna
Logo 365 Electrical

Odpowiedź od 365 Electrical

Hello,

Thank you for your feedback and I am sorry there was a delay receiving your items.

Whilst we do quote 8-14 working days for delivery on rare occasions on our more popular products there can be a delay in receiving the items from the manufacturer, I am sorry for any inconvenience caused by this.

Kind Regards

365 Electrical Customer Services

Oceniono na 5 z 5

5*delivery

Fast delivery and excellent service from the drivers, Tyrone and Glenn! Item in immaculate condition, really pleased with my new fridge freezer

16 lipca 2015
Opinia niezależna
Oceniono na 5 z 5

Outstanding in every way

Seriously great service and the product is excellent. I haven't dealt with a company this simply and efficiently before. Ordered a fridge-freezer, was offered Saturday delivery (I ordered Thurs - wow) in a 2-hour timeslot. The delivery driver brought it down some steps to my door, took my old fridge away, took all the wrapping away, helped me get it in the house then refused a tip.

The fridge itself is fantastic, all programmable with temperature zones, really quiet and efficient. Would definitely recommend this company.

16 lipca 2015
Opinia niezależna
Oceniono na 5 z 5

excellent value

Cannot fault this company. Website was very easy to view & use. Person on the phone was very polite & helpful. So easy to order online & next day FREE delivery is brilliant. The delivery driver was very smart & polite & was happy to leave it in the kitchen for me instead of the front door like other companies. Would highly recommend 365 Elecrical

16 lipca 2015
Opinia niezależna
Oceniono na 5 z 5

undeniably the best

After spending a stressful day with my elderly mother walking round stores to no avail looking for a fridge and freezer. I decided to look online, 365 came up on the search it was the simplest order ever, with easy online ordering. Also from the second you press "pay" they continually stayed in touch with updates and delivery details. Also on the day of delivery you are given a 2 hour time slot perfect. The drivers were courteous and the delivery truck was slick and span. Enough said I would definitely recommend this company for service. Brilliant

14 lipca 2015
Opinia niezależna
Oceniono na 3 z 5

Next Day Delivery

Claimed next day delivery on their website, but ordered Thursday night and received Sunday. I should point out that this was confirmed during the order process so i was now expecting Sunday.
Arrived very early Sunday (they called 30 minutes before arrival time) unfortunately this was 7.00ish in the morning.
The delivery was good and driver helpful, but explained to me that i ought to have had the old machine outside for him to remove. He moved it anyway, but what if i had been 84 instead of 54?
Having said all this, i would buy again from 365, they were better value for money than anyone else i checked out and generally a good experience.

12 lipca 2015
Opinia niezależna
Logo 365 Electrical

Odpowiedź od 365 Electrical

Hello,

Thank you for your feedback and I am sorry the delivery was not next day on this occasion.

We do offer Next Day Delivery however this is subject to availability and as such we will always offer the first available delivery date.

We do advise customers our deliveries start from 7am and i'm sorry if you felt this was too early.

With collections of old appliances we do request that these are outside for collection however we will always try and accommodate requests for collections when the customer cannot do this themselves and I am sorry for any inconvenience this may have caused.

Kind Regards

365 Electrical Customer Services

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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