Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Cost £20 and gave no more information than I already entered. Totally useless and waste of money. Following upon the response from 192.com. I purchased the background report which should have i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wrote to question a payment which I had made which on reflection apparently had been unnecessary. Almost by return your colleague Matt wrote to me with a full explanation of what had happened - a... Zobacz więcej

Oceniono na 2 z 5

Very limited and not particularly accurate info. OK some may be electoral roll privacy issues but appears limited Land registry info...........I am not listed as an owner (not residential), nor are o... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Trying to find the landline number for aged aunt and uncle. Everything I try comes up with 'Page not available' or 'this page may have moved'. I get it if Aunt and Uncle are ex directory, so just... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi biznesowe

Informacje przekazane przez różne źródła zewnętrzne

Find people, businesses and places in the UK with 192.com. Directory enquiries, a people finder, business listings and detailed maps with aerial photos


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

596 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 93% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Cannot even register

Very poor tried to register and said a link had been sent to my email to activate my account. Never arrived. Tried again and again and each time said a link had been sent and still received nothing. How are you supposed to use the site if you cannot even register?

23 marca 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello, We are sorry you haven't received the activation email after registering with us. Please email feedback@192.com and put TrustPilot in the subject line and we will be happy to help you with this. Thanks.

Oceniono na 1 z 5

Why do credits only last one month or…

Why do credits only last one month or six months? I have paid for those credits and they should last forever. Even if I come back a year later I should still be able to use credits I have bought and paid for?

23 lutego 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello Kenneth, We are sorry that you have not been happy with the credit service provided from 192.com.
We do advise that the credits have a time period in which to use them prior to and after making your payment. This is shown under Help pages (prior to registering an account) and on the Get Credits page when you select the product you wish to purchase. When a payment has been made, we also let you know the expiry date of the credits under Your Account/Payment Receipts.
Please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject
line, and we will be happy to look into this for you.Thanks

Oceniono na 1 z 5

Useless £14.35 down the drain

Useless £14.35 down the drain , the electoral roll is years out of date , Avoid save your money

10 lutego 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello Mark, The records we display from the open electoral roll show a name, address and year the person was registered to vote at that address. If a current record isn’t shown it means the person you searched has opted off the open electoral roll with their council. We also display Historic electoral roll data.
We do explain this in more detail under the FAQ’s on the Help pages.
If you would like to contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line, we will be happy to look at your account for you.Thanks.

Oceniono na 1 z 5

Rubbish website

Rubbish website. Probably run by AI & bots

13 lutego 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello, if we can offer you any assistance, please email feedback@192.com and put TrustPilot in the subject line and we will be happy to help. Thanks.

Oceniono na 1 z 5

I will never use this service again.

After reading reviews it seemed a mixed bag and was ready to waste £15 to check if my aunty was being scammed. There seemed to be a section to check phone number only they wanted an extra 99p for a 7 day trial, costing £19.99 per week!! there after. This is not what I was sold at the beginning. I cut my losses and decided to call it a day. Disappointing.

8 lutego 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Oceniono na 1 z 5

Absolute rip off

Absolute rip off, day light robbery really
£18 for 6 credits and they only last a month, you should be ashamed.

Oh look now they are trying to get my review taken down like all scam companies.

2 lutego 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Dear Matt,
We are sorry that you have not been happy with the service provided by 192.com.
When you initially select the credit package you wish to purchase, we do advise that the 6 credit package is valid for one month on the Get Credits page. We also inform of this on the payment receipt which is found under Your Account.
Please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you.
Thanks

Oceniono na 5 z 5

Customer service

I recently contacted 192.com customer service and I was very impressed with the helpfulness and professionalism of the representative I spoke with. They were able to quickly resolve my issue and I am very happy with the outcome.

28 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Utter waste of money

Utter waste of money, the electoral roll is years out of date, total con do buyer beware.

20 stycznia 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello David,The records we display from the open electoral roll show a name, address and year the person was registered to vote at that address. If a current record isn’t shown it means the person you searched has opted off the open electoral roll with their council. We also display Historic electoral roll data.
We do explain this in more detail under the FAQ’s on the Help pages.
If you would like to contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line, we will be happy to look at your account for you.Thanks.

Oceniono na 1 z 5

Do not waste your time or money

Do not waste your time or money, they should be closed down.

17 stycznia 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Dear Callum, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to assist you. Thanks.

Oceniono na 1 z 5

HAWIYYAH links from 192-BEWARE

My father had passed away & I tried to find a relatives address from a phone number. Using 192 links as follows:
Find someone's current address/Residential Phone Book/Residential phone Directory/Search by phone number. I ended up on HAWIYYAH.com website which after trying to use them are; in my eyes a whisker away from being fraudulent . My credit & debit card were declined by both my Barclays & M&S . I should have heeded the warning but I thought it was only 69p & I wanted an address so I went ahead . I didn't see that in the miniature print I had signed up for a £21.88 per month subscription . There is no HAWIYYAH UK phone number & I couldn't find an email address or anywhere to cancel the subscription . The website did not actually work & showed me no results - not even a page that said 'no results found' . I contacted both Barclays & M&S who said I needed to cancel both cards & get new cards .They also said I now need to keep an eye on a any false offers from companies pretending to be real companies - like Amazon
I will also need to monitor my accounts to see that HAWIYYAH don't take any more money from me as I have just read the trust pilot reviews for HAWIYYAH.com - they are frightening .
If I was 192.com I wouldn't want to have anything to do with HAWIYYAH.com
I certainly won't be trusting HAWIYYAH.com OR 192.com because I was only led to that website via 192.com . I have spent a number of hours today trying to sort this out & am normally too lazy to leave reviews but felt compelled to in this case . I hope this helps someone .

16 stycznia 2025
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Dear Sharon, We are sorry that you have not had a very good experience when trying to connect to 192.com.
What we believe you may have done is to click on a link or pop up advert through a search engine, that may have appeared after making a search and connected to HAWIYYAH.com.
192.com is a separate business that has no affiliation with HAWIYYAH.com. The contact details for HAWIYYAH.com can be found through the following link
https://www.hawiyyah.com/en/contact
Thanks.

Oceniono na 1 z 5

They charged me £20 then tell me they were used as soon as I searched, not when I click on the name

Don't use them, that's £20 (which i found to be beyond extortionate) and couldnt search because credits were used (i was under the impression that viewing a record was using a credit), but no, merely inputting a name and searching ia importing a credit,

How can the average user know this? Theres nothing telling us any of this,

I require my money back or credits reinstated, you cant expect us to know if it's not posted anywhere (or if you get a name misspelled and have to try again)

DONT USE THEM UNLESS YOURE HAPPY TO BE CONNED

31 grudnia 2024
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.


Hello, Our records show that we have had email correspondence, and the 6 credits were reinstated back onto your account on the 1/1/25. The site does provide both a credit warning alert, and an on-screen credit counter, so it is clear whenever credits are about to be charged. Search results show full information, which is why a credit is charged for these. Thanks.

Oceniono na 5 z 5

Great Company

As a regular customer i always find the team at 192 very helpful. I spoken to a gentleman today who was very helpful and sorted the issue i had with my account out. Thanks

20 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service from the…

Excellent customer service from the company as an error was made by me not knowing what happens when you cannot find information on someone.
After a couple of emails between us and my chosen method of payment, the issue was resolved to my satisfaction.
I have used the site a few times and found it to be very useful. L

16 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

An absolute con

An absolute con ! Before paying £7.19 for an occupier search from the Electoral Roll from an exact known address I read the following on screen " The Occupier information is available for this address. We have 4 occupiers from Electoral Roll information from the years 2003 to 2024". I was reassured by reading that the information needed was available so went ahead with the purchase. To my absolute dismay I was only sent details of 3 people and only up to 2015 ! Now if you start the whole process again it no longer states " The Occupier information is available for this address. We have 4 occupiers from Electoral Roll information from the years 2003 to 2024" but " The Occupier information is available for this address. We have 3 occupiers from Electoral Roll information from the years 2003 to 2015"! A total waste of time and an absolute con and rip off !

13 grudnia 2024
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello Sid, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Oceniono na 1 z 5

Suspended my account because I complained

I complained that the credits I bought gave me virtually zero info and lots of spurious addresses, which I had to wade through to find the ones I searched for. I complained and they suspended my account.

10 grudnia 2024
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Hello Suzanne, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Oceniono na 2 z 5

Insufficient data for today !

I have used this company before to trace a disappearing tenant that owed me rent. On this occasion, I didn’t have an address but I do have a telephone number and an email address but 192 was useless.
I suspect it’s days are passé unless it updates its data pronto !

4 grudnia 2024
Opinia niezależna
Logo 192.com

Odpowiedź od 192.com

Dear Mr Byrne, Thank you for the review. We are happy to advise that our data is still updated regularly from the Open Electoral Roll and elsewhere, so if you are searching for a person, or an address, you should still find us useful.

We don’t publish any email addresses, and never have done. Sorry that we weren’t able to help on this occasion, but we hope you will come back when you need us.

If we can offer any further help with any questions you have, please email feedback@192.com and add Trustpilot in the subject line. Thanks.

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