Taking over an existing business meant there was a lot to learn, and the team at WOWAPPS has been fantastic every step of the way. We use WOWAPPS for our online bookings, online takeaway orderi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was contacted for a free trial of Wow Apps in March. During that 7 day free trial our online bookings were coming in hot! We signed up for 12 months and honestly it has made bookings so... Zobacz więcej
This deserves a 5 star review- ever since joining WOW apps, I was assigned to an amazing consultant Josh. He is always efficient and effective with everything he does, whether it's helping with the... Zobacz więcej
I did a 12 month trial with them paid up front …told Hamish not going ahead for the next 12 months but still take $199 out of my account per month..they owe me to date $398 and not seen a cent .. canc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
WOWAPPS is your must-have toolset in modern hospitality that delivers more customers, more often. Harness the power of Google Reservations, Ordering + more awesome commission-free features by supercharging your business with a WOWAPPS plan today.
Dane kontaktowe
Australia
- support@wowapps.com
- wowapps.com
3,6
Średnia
31 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
James was a pleasure and great to work…
James was a pleasure and great to work with. James was very patient and informative and able to answer questions when asked. If James didn't have the answer, James would inform me with a follow up answer at the next training session. It has been great value to work with James, learning more about Wowapps and how to make it a vital part of Santo's next digital phase of the business. Thank you James!
8 października 2025
Opinia niezależna
'Wow'apps is a game changer!
I needed an easy and straightforward booking system and did not have a website for my new business. After doing much research I chose Wowapps because they were Australian based and after initial contact I found that they were incredibly informative & supportive and the app offered everything I needed.
My contact Jared has been patient, engaging & so respectful in his communication with me & what he says he is going to do, he does.
We've recently integrated online ordering through our Google page and this is a game changer, along with online bookings through Google too. I'm absolutely loving the fact that wow apps integrates with Uber and doordash without me having to pay commission. This allows me to keep my profits yet still offer delivery.
Another benefit that really tickles my fancy is that the integration between our apps and my POS Square is seamless.
I'm super excited to see what wow apps develops next.
2 września 2025
Opinia niezależna
Excellent service
Excellent service , help my business lots
100% recommend
28 sierpnia 2025
Opinia niezależna
Thank you James
I had a great experience working with James. I had no idea what I was doing, and he was very patient! To know he is only a phone call away is very convenient. James is approachable and always willing to offer assistance. Thank you James and WOWAPPS.
25 lipca 2025
Opinia niezależna
Growing Google Business Profile and Communication
WOWAPPS has incredible in-built features which allow you to communicate with your customers directly. We've taken advantage of this to skyrocket our Google Reviews, whilst also providing the option of a direct line of communication in the event of an unsatisfactory experience at our venue. In this case, they have to opportunity to rain issues or provide criticism privately, rather than in the form of a review.
Their app has also improved greatly over the past 12 months, and we've also used their communication features to reach out to our customers to let them know of these upgrades, so that they can start using it and enjoying the benefits and features that come with the app. A pretty neat aspect is that you can target these communications to only reach customers who actually do order online AND they'll only be notified once, rather than being spammed each time they order online...
Also worth mentioning they're 0% commission, and the customer service has always been excellent.
1 lipca 2025
Opinia niezależna
very happy with customer service and…
very happy with customer service and help from James
9 czerwca 2025
Opinia niezależna
Very Fishy
We did not sign up for their service, yet they had added a 'Reserve a Table' button to our Google landing page. They contacted the owner, had a two minute conversation with them, with zero follow up. The number I have attempted to call back gets sent to the message bank. I have no other contact details, nor do they have any on their website.
I cannot remove it myself, and can find nothing online to cancel this service. The only thing the portal lets me do is upgrade to a paid membership for $200 a month, which is insane. They have two 'customer reviews', one of which links to a fake website, and the other links to a website that has shut down.
Also, all of their previous reviews on TrustPilot before mine are all made with 5 stars, one day after the other. This has all the makings of a scam built to do nothing but extort naïve business owners who are not tech-savvy.
After going through their 'support' page, they have agreed to remove the button.
4 czerwca 2025
Opinia niezależna
Odpowiedź od Wowapps
Response to Review by Tom Cavanagh – tom.cavanagh@unionbridge.com.au
Hi Tom,
Given your review was posted as a warning to others, I think it’s only fair to respond with the same level of transparency – including noting your full name and email. While we did communicate with you directly and believed the matter was resolved, you’ve chosen to escalate things here, so let’s walk through it.
To start – yes, we did contact Marama Wine, and we did speak with someone identified as Grace, who in both your words and our notes, is the owner. That call took place on 12/06/2025 at 2:39:24 PM. Following that conversation, an email was sent within minutes to hello@maramawine.com.au, confirming the discussion. A second follow-up was also sent later that day at 4:47 PM.
Then, at 5:29 PM, you replied. No further action was taken beyond that point, and the listing never went live.
Now – as for the details of the conversation between our team member and Grace, I’ll be honest: I wasn't on the call, and neither were you. So while I can stand behind the process, I can’t confirm exactly what was said. I’ve made a note to investigate this further internally, as it’s important we get it right — and if something wasn’t handled well, that’s on us to fix.
To clarify, we don't add services to Google listings to trap or confuse businesses. We do this because functionality like Reserve with Google has proven to help small, independent venues grow — especially those without access to the bigger tech stacks. That’s what WOWAPPS is all about.
📌 Our mission: More Customers. Spending More. More Often.
Now, regarding your comment that something “fishy” is going on — I’d invite you to consider that platforms like Google and Apple don’t hand out partnerships lightly. Our technology is vetted, tested, and compliant.
On the issue of removal — if you were having trouble, it's likely because the Google Business Profile doesn’t “belong” to you directly (especially if you're not listed as the owner), and changes like this require coordination with Google. That’s not specific to us — that’s how Google operates.
And yes — this is a new Trustpilot page. Some early positive reviews came in from our community. It's common when launching a new profile, and we’re proud of the support from venues we’ve actually helped.
So to recap:
✅ No listing went live
✅ No charge was made
✅ There was follow-up
✅ The feature was removed
✅ And this wasn’t a scam, but rather a miscommunication
We’re always happy to take feedback – even if it stings a little – but we ask for fairness too. If you ever want to revisit the conversation constructively, we’re here.
Cheers,
Shea
On behalf of WOWAPPS
Very good system
Very good system. Support is always very prompt in getting back with any enquiry. Definitely would recommend to any one looking at a booking online system.
26 maja 2025
Opinia niezależna
Love being able to have Deposits…
Love being able to have Deposits through Google. I have noticed a lot more of my customers are showing up. The team have been great setting this up with me.
1 maja 2025
Opinia niezależna
Reliable and Smooth Booking System
Super smooth and reliable! The service has been helpful, and we haven’t had any issues with customer orders. The platform just works!
3 marca 2025
90% of Our Bookings Now Come Through WOWAPPS
Seamless experience with WOWAPPS! The onboarding was smooth, and the support team has been outstanding. Thanks to WOWAPPS, 90% of our bookings now come through the system!
2 marca 2025
Doświadczenie Trustpilot
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