World Tour Store Recenzje 

1534
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A return journey booking from Hong Kong back to London was dealt with efficiently and professionally by Semmi. Due to a change in schedule by China Eastern airline, instead of having a layover time of... Zobacz więcej

Oceniono na 4 z 5

I was not happy as i received a call from the agent that price has increased after booking my ticket, Agent Honey explained the situation and stayed patient when i was looking around other websites. H... Zobacz więcej

Oceniono na 5 z 5

Thank you Yash. I received an Excellent service from Yash at this flight Agency. His patience, clear explanations and genuine care made the booking process smooth and trustworthy. He restored my conf... Zobacz więcej

Oceniono na 5 z 5

World Tour Store is a reliable service, and they’re always here to help you out! They genuinely care about your journey, and you're bound to love your experience, insha Allah. Feel free to reach out... Zobacz więcej

Informacje dotyczące firmy

  1. Linie lotnicze

Napisane przez firmę

World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 48% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(1534)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 613

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Incorrect Flight Availability and Pricing Details

The flight shown was not actually available, and the pricing information was inaccurate. After contacting Worldtourstore.co.uk, I found a price difference of more than £60 compared with Cheapflights.com for the same flight. The information provided was misleading and should be reviewed. However, I would like to acknowledge that the customer service representative was helpful.

26 sierpnia 2026
Opinia niezależna
Logo World Tour Store

Odpowiedź od World Tour Store

Dear Customer,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience regarding the flight availability and the difference in pricing you encountered.

We understand how frustrating it can be to find that a flight displayed during your search is no longer available or that the fare differs when you proceed with the booking. Flight availability and fares are dynamic and can change in real time based on airline inventory, which may sometimes result in differences between displayed and final prices or between different travel platforms.

That said, we completely understand your concern and appreciate you bringing this to our attention. We will review the matter internally to ensure that the information presented to our customers is as clear and accurate as possible.

We’re also pleased to know that our customer service representative was helpful during your interaction. We’ll certainly share your positive feedback with the team.

Thank you again for your feedback. We value your comments and hope to provide you with a smoother experience in the future.

Kind regards,
World Tour Store Team

Oceniono na 1 z 5

World Tour Store Ltd

World Tour Store Ltd — Very Negative Review

AVOID THIS COMPANY — ABSOLUTELY TERRIBLE EXPERIENCE

I would strongly advise anyone to stay well away from World Tour Store Ltd.

I booked an airline ticket with them, agreed the price and paid the money they asked for. The very next day, they contacted me demanding even more money on top of what I had already paid. When I refused and explained that this extra charge was never part of our agreement, I requested a refund.

Since then, I have been ignored and given the runaround. I have contacted them numerous times and spoken to different members of staff, but I keep getting excuses and promises that the refund is “being processed”.

In my experience, the communication has been absolutely appalling, and I have been given conflicting information by different members of staff. I have completely lost confidence in this company.

If you value your money and your time, think very carefully before booking anything with World Tour Store Ltd. My experience has been extremely stressful and frustrating, and I would not recommend this company to anyone.

Stay away and use a more reputable travel company.

10 sierpnia 2026
Opinia niezależna
Logo World Tour Store

Odpowiedź od World Tour Store

Dear Mr. Chouhan,

Thank you for sharing your concerns with us. We sincerely regret the frustration and inconvenience you experienced during the handling of your booking.

We have reviewed your case and can confirm that a full refund has been initiated for your booking. The booking has also been marked as refunded in our system.

Our team has made several attempts to contact you to provide an update and assist you further; however, we were unable to reach you as we did not receive a response.

We understand your concerns regarding the communication and the multiple follow-ups involved. We sincerely apologise for any confusion or inconvenience this may have caused and appreciate your patience while the matter was being resolved.

We value your feedback and have noted your concerns internally to help us improve the overall customer experience.

Should you require any further assistance regarding the refund, please feel free to contact us, and we will be happy to assist.

Kind regards,
World Tour Store
Customer Care Team

Oceniono na 5 z 5

Amazing support

I had amazing support from Bhavna, she really tried hard to find me the bets deals with my specific travel timings and also during peak Aug season.
Giving 5 stars for all great support, highly recommended.

7 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Sonam , bhavna are very helpful

The staff are great, the very helpful, Sonam was superb. Bhavna was helpful with call back making sure all is going well. I think this company are great, genuinely helping customer. I'd used them again.

22 sierpnia 2026
Oceniono na 1 z 5

!!! BE CAREFUL, PRICE WILL INCREASE IN 24 HOURS AND NOT REFUNDING MONEY !!!

I booked a flight through WorldTourStore.co.uk. During the booking process, I was quoted a fare of £457 and received an email confirming that the booking process and payment had been completed successfully, along with a booking reference number.

The email stated that the ticket would be confirmed within 24 hours. However, on contacting the company after 24 hours, it was informed that the airline (Air India) had not confirmed the ticket and that I would need to pay an additional £29, increasing the total cost to approximately £486, before the ticket could be issued.

My concern is that the advertised price was not the final confirmed ticket price, and I was only informed of the additional charge after payment had already been taken. Consumers should carefully review the booking terms and be aware that the initial fare quoted may not necessarily be the final amount required to issue the ticket.

They said they have processed the refund , but refund is still not done after 8 working days.
I was very much disappointed by the process. This has not only wasted my time but had given me stress and frustration.

12 sierpnia 2026
Opinia niezależna
Logo World Tour Store

Odpowiedź od World Tour Store

Dear Rameshchandra,

Thank you for sharing your feedback.

We sincerely apologise for the inconvenience caused during your booking experience. We have personally connected with you regarding this matter and also apologised for the difficulties you faced.

As discussed, the refund was initiated on 21st August, and we are pleased to confirm that you have now received the refund. The time taken for the amount to reflect was within the standard banking refund processing timeline.

However, we completely understand that the waiting period may have felt longer than expected, and we sincerely apologise if you felt there was a delay or inconvenience caused during the process.

Should you require any further assistance in the future, please feel free to contact us directly. We’ll be happy to assist you.

Kind regards,
World Tour Store Team

Oceniono na 4 z 5

I found the fare through one of the big…

I found the fare through one of the big comparison sites, though the ticket did not go through intially. I got a call to let me know and discussed the options for the fare I could not secure and for the dates requested, there was a minor increase but nothing stupid. Unlike another provider on a different routing the offered date didn’t exist and the actual offer was 1000 more. Thats my only reason for a 4 star service and speed was all great value was great I would definitley use again.

The ticketing took a little longer than i thought but that is an airline issue.

16 sierpnia 2026
Oceniono na 5 z 5

I appreciate the effort of Bhavan…

I appreciate the effort of Bhavan especially on my ticket:-
1- For searching cheap tickets for me
2- For your constant calls to advise me when I was about to give up
3- For introducing all your company services
4- For your time .
My prayers for you is all the best of luck in your career.
Thanks
Joshua.

19 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Dear World Tour Store Team,



Dear World Tour Store Team,

Thank you for the great experience.
I would like to give a 5-star rating and special appreciation to *Raj* and *Bhavna* for their excellent service. They were very helpful, patient, and made sure everything was sorted correctly for me.

Really appreciate their support!

18 sierpnia 2026
Oceniono na 5 z 5

My ticket purchase experience. …

The company handled my request professionally. I was able to receive my e-ticket within the specified period. Sandy was the staff that attended to me. Excellent delivery.

30 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Bhavana layle

Bhavana layle
She has doing a great work and help me for ticket and consistently showing commitment to her job . I really appreciate that and positive attitude. She is kind and amazing person !
I will recommend to anyone to have her online
Thank you so much

18 sierpnia 2026
Opinia niezależna
Oceniono na 2 z 5

This company demanded a five star…

This company demanded a five star review before the deal was completed. Anything they tell you should be taken with a pinch of salt

15 sierpnia 2026
Opinia niezależna
Logo World Tour Store

Odpowiedź od World Tour Store

Dear Michael,

Thank you for sharing your feedback. We’re genuinely sorry to learn that you felt pressured to leave a five-star review before your booking was completed.

We take feedback and customer trust very seriously, and we understand how important it is for reviews to reflect a customer’s genuine experience. We would never want you to feel that leaving a positive review was a condition of receiving our service.

We sincerely apologise for any communication or interaction that may have given you this impression. We will be reviewing the matter internally to ensure that our communication with customers remains clear, transparent, and professional throughout the booking process.

We appreciate you bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
World Tour Store Team

Oceniono na 5 z 5

Bhavna and Rahul delivered excellent…

Bhavna and Rahul delivered excellent service throughout the entire process. Their after-sales support was particularly impressive—they remained highly engaging, consistently supportive, and always courteous over the phone. A truly great experience.

18 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Personalised care

Semmi (and Sandy) provided brilliant personalised care, following up on a scheduled airline change by going the extra mile when offering us available alternatives, going to great lengths to phone/text...to get this sorted to our satisfaction as soon as possible.

17 sierpnia 2026

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