worldoftiles.ie Recenzje 

179
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would like to thank Store Manager Dino and his colleagues Shivash, Rishabh and James for all their help during my recent purchase of tiles for my house. They were enthusiastic, friendly and went out... Zobacz więcej

Oceniono na 5 z 5

Yash from the Kylemore branch did an incredible job in helping us choose a new shower, sink, mixers and tile. He was attentive to our needs but was also proactive in making suggestions, which made t... Zobacz więcej

Oceniono na 5 z 5

Bought Tiles yesterday at World of Tiles Klyemore Rd , we were assisted by Yash who was very helpful and spent time showing us various options , he gave very good advise..

Oceniono na 5 z 5

We recently bought a house & we were struggling to pick tiles & flooring, too much choice. Sai from WOT made such a difference to the experience & helped us at every step along the way. He was super k... Zobacz więcej

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Napisane przez firmę

Ireland's leading retailer of Tiles, Bathroomware and Wood Flooring. Shop online and in stores for great value prices on quality Spanish wall and floor tiles and timber flooring for all areas of your home.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

179 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(179)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

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Oceniono na 5 z 5

A great help!

Stephen in Mullingar was a great help to myself and my partner. He really helped narrow or focus for our renovations. Cheers Stephen!

22 maja 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Thanks so much for your review Stephen. We really appreciate it.

Oceniono na 5 z 5

Great service

Great service, great selection

15 maja 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Thanks so much for your review Tony. We really appreciate it.

Oceniono na 5 z 5

Dealt with Dino in the cork store

Dealt with Dino in the cork store, his knowledge and customer service were always wonderful, delighted with our bathrooms

29 kwietnia 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Jessica, Thanks so much for the great review. I will be sure to share it with Doino too.

Brian

Oceniono na 5 z 5

En suite renovation

Jason helped us through out bathroom renovation, brilliant from the moment we stepped in the door. Very knowledgeable about the product and range of sizes available in each. Everything we bought was really good quality, from tiles to fixtures. Highly recommended.

26 kwietnia 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Mike, Thanks a million for your review. We are delighted to hear you had a great experience with us. I will be sure to share it with Jason too.

Oceniono na 5 z 5

A gem experience …

After much shopping around while doing my home reno ,I found Jason in world of tiles .he was extremely helpful and his knowledge was very impressive in regards to our needs and design .Jason made the process of doing 3 bathrooms so simple with his guidance. Extremely happy with our bathrooms.

20 września 2024
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Natasha, Thanks a million for your review. We are delighted to hear you had a great experience with us. I will be sure to share it with Jason too.
Brian

Oceniono na 5 z 5

We recently purchased tiles for our new…

We recently purchased tiles for our new home from World of Tiles and had the pleasure of dealing with Sai Shubhanker. He has been nothing short of exceptional—professional, knowledgeable, and genuinely customer-focused. What truly sets him apart is that he doesn’t just try to make a sale; instead, he focuses on building trust and long-term relationships.

Having visited almost every hardware and tile store across Co. Cork, I can confidently say that no one comes close to the level of service Sai provides. He is a true asset to World of Tiles, and we’ll gladly recommend both him and the store to our friends and family.

29 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Rakesh, Thanks so much for your great review. I am delighted to hear you had a good experience with us. I will be sure to pass on your feedback to Sai.

Oceniono na 5 z 5

A breath of fresh air

A breath of fresh air. After looking around several showrooms, it really stood out the extra ordinary customer service Mark provides at each stage of the sale. He provided us with excellent insight to help us with our selection of bathware and Tiles, not missing even the smallest of details. His after sales knowledge to help us out on a few installation questions we had was brilliant. Mark made a difficult process easy and is a massive asset to your company. Highly recommend World Of Tiles Mullingar and Mark

22 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Mr McGuinness, thanks so much for your review. We are delighted you had a good experience with us. I will be sure to share this with Mark

Brian

Oceniono na 5 z 5

Great Showroom & Great Service

Great, shop and great service😁 Just recently got all my tiles in their Limerick Store and couldn't have asked for better service. The staff where amazing from start to finish and fully lived up to my expectations🤗🤗 Would highly recommend calling to their Limerick store as the have an amazing new refurbished showroom and great quality items on display.

28 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Shane, Thank you so much for the great review. Looking forward to seeing you again soon.

Oceniono na 5 z 5

Would definitely recommend

Would definitely recommend. Just built my new house and the staff in store were tremendous. They have a big range of tiles in stock so was able to match accordingly to my preferred design. Also great value for money and speedy delivery. Very greatful for all the help

12 lutego 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Aoife, thank you for the great review. we are delighted you had a good experience with us.

Oceniono na 5 z 5

I had a fantastic experience at World…

I had a fantastic experience at World of Ireland, thanks to the exceptional service provided by Store Manager Priyanka Kumari. She was incredibly helpful, knowledgeable, and went above and beyond to assist me. Her professionalism and friendly attitude made my shopping experience truly enjoyable. I highly recommend this store, and I truly appreciate Priyanka’s outstanding customer service!

20 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Thanks so much for your lovely review Ekta. I will be sure to share your feedback with Priyanka

Oceniono na 5 z 5

Amazing experience at WoT with Priyanka Kumari

I had an amazing experience at World of Tiles! The store manager PRIYANKA KUMARI was incredibly helpful, knowledgeable, and patient throughout my shopping process. They took the time to understand my needs and provided expert guidance to help me find the perfect tiles. Their professionalism and customer service exceeded my expectations. I highly recommend this store to anyone looking for quality tiles and outstanding service!

30 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Thanks so much for your kind wirks and review Alok. I will be sure to share your feedback with Priyanka

Oceniono na 2 z 5

We purchased tiles from World of Tiles…

We purchased tiles from World of Tiles in February and waited several weeks for delivery. When our tiler arrived to start the job, we discovered that the store had miscalculated the coverage—we didn’t have enough tiles to complete the bathroom. Additionally, they had not provided enough tile adhesive.

This mistake cost us valuable time and extra fuel, as we had to make two additional trips to the store to get the missing materials. While the tiles themselves are of good quality, the incorrect calculation and inconvenience made the experience frustrating. Double-checking measurements and orders should be a priority to avoid similar issues for other customers.

29 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Thank you for your feedback! We're glad you love the look and quality of our tiles.

As noted at the point of sale, our quantity estimates are based on customer-provided measurements and we always recommend confirming with your tiler for accuracy.

We understand the frustration of needing extra materials and appreciate your patience.

Your business means a lot to us and we’re grateful for the opportunity to be part of your project. Enjoy your new bathroom!

Oceniono na 1 z 5

Do not buy from this company

Do not buy from this company. I paid 1400 for tiles they said they were not in stock never got the tiles and refused to give me different tiles or a refund and won’t respond to my emails or phone calls. I literally paid 1400 for nothing.

27 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Good evening Laura,
Thank you for your review.
We have checked our system for an invoice under the name of Laura Singleton and also an invoice for the value of €1,400 but both do not exist. Can you email a copy of your invoice to info@worldoftiles.ie as proof of payment please.
Look forward to hearing from you.
Kind regards
Customer Service
World Of Tiles

Oceniono na 5 z 5

We had a great experience with World of…

We had a great experience with World of Tiles. Yash was excellent. Good job.

10 marca 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Thanks so much for your review Rod, we are delighted to hear you had a good experience with us.

Oceniono na 1 z 5

Extremely poor experience

**TL;DR: Extremely poor customer experience with significant delays. Dismissive response from senior management regarding issues, alongside accusations of dishonesty among employees.**

I recently had a disappointing experience with World of Tiles concerning a €870 order.

Initially, I ordered white tiles, which I was informed would take 3 to 4 weeks for delivery. To my dismay, they arrived nearly six weeks later.

Upon receiving the tiles, I raised concerns about their color with the manager in Sandyford. He assured me that once installed, the lighting would change their appearance and that they were indeed the correct shade. I regrettably chose to trust his professional opinion.

Unfortunately, the matte white tiles I ordered turned out to be a concrete effect. I brought a sample tile into the showroom, where the manager and I confirmed that the tile on my wall was, in fact, not what I had ordered. The manager was courteous and agreed that there was a mistake, promising to investigate the issue further.

Days turned into weeks without any updates. When I finally followed up, the manager informed me he was in contact with the tile supplier, who was supposedly investigating the matter. Both the tile and the box were marked as the correct order, but, as we discovered, the tile itself was not.

After weeks of silence, I reached out again. This time, the manager asked what remedy I was seeking. I requested either a full or partial refund, acknowledging that I could not return the tiles. Given that these were my first four tiling jobs in the house, I had already purchased additional tiles for another project.

Weeks went by without any communication. Eventually, I was contacted by senior management, who asked me to explain the situation and provide photographic evidence.

The ensuing conversation took an uncomfortable turn. When I mentioned that the manager had previously communicated with the supplier, I was told this was untrue, implying either I or the manager had misled them. Just when I thought we could reach an amicable resolution, my concerns were dismissed. They insisted the tiles were white, not grey, and disregarded the conversation I'd had with the store manager, where he acknowledged the mistake and we identified the incorrect tile together.

While I recognize there are various shades of white, the tile I received is different—grey, not white. I did not conceive the visit with my wife and the store manager as a figment of my imagination; it was a clear acknowledgment of the error.

Overall, my experience with World of Tiles has been incredibly disappointing and frustrating. Given the numerous alternatives in the tile market, I would strongly recommend using a different provider.

19 lutego 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Barry,
We’re very sorry to hear that you were disappointed with your purchase. Customer satisfaction is incredibly important to us, and we truly appreciate your feedback.

As outlined in our terms and conditions, which are agreed upon at the point of sale:

Shade variations are a natural part of the tile manufacturing process.

We always advise customers to check and ensure they are happy with the blend of colors before installation, as we cannot accept claims once tiles have been affixed.

We genuinely value all our customers and hope that despite this experience, you may consider shopping with us again in the future.

If there’s anything further we can do to assist, please don’t hesitate to reach out.

Oceniono na 2 z 5

Be aware there is a strict 30 day…

Be aware there is a strict 30 day return policy for unopened boxes of tiles. I tried to return 5 boxes of unopened tiles after 2 months. The shop in Limerick told me the tiles I have might not match the shade they are currently selling. I asked if he could check the shade of tiles I had bought versus the tiles they are currently selling and he refused.

In my experience other tile companies are more accommodating when it comes to returns.

17 stycznia 2025
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Laurance I am very sorry to hear you had a poor experience with us. Woud you mind emailing me with some more details to customerservice@worldoftiles.ie

Oceniono na 5 z 5

Exceptional Service and Quality Flooring from World of Tiles

I recently purchased laminate flooring from "World of Tiles" Kylemore road and had an exceptional experience. Store manager Priyanka who assisted me went above and beyond to help me choose the perfect flooring for my home. Her knowledge and expertise were evident as she patiently explained the different options available, ensuring I made an informed decision.

What truly stood out was her willingness to go out of the box to meet my needs. She provided personalized recommendations based on my preferences and even offered design tips to enhance the overall look of my space. Her friendly and professional demeanor made the entire process smooth and enjoyable.

Moreover, she arranged for a speedy delivery, which was a huge plus. The flooring arrived promptly and in excellent condition, allowing me to proceed with my renovation project without any delays.

Overall, I am extremely satisfied with my purchase and the outstanding customer service I received. I highly recommend "World of Tiles" to anyone looking for quality flooring and exceptional service. Their commitment to customer satisfaction is truly commendable. Thank You.

18 listopada 2024
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Thanks so much for the kind words Amit. I will be sure to pass this on to Priyanka also.

Oceniono na 5 z 5

I was very happy with all the products…

I was very happy with all the products and materials I purchased from World of Tiles.
I have to thank Jason in the Mullingar branch for his time and expertise. He helped me choose the correct tiles and materials for my particular bathroom. The bathroom is no longer a cold dreary room. Its a new bathroom with sleek, simple lines & shapes. Its more spacious and more functional now.
Thanks Jason

5 września 2024
Opinia niezależna
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Odpowiedź od worldoftiles.ie

Hi Yvonne, Thanks so much for your kind words. We are delighted you had a good experience with us.

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