I don't recommend world of solar! Very expensive! If you want endless problems and your concerns ignored and lied to you can find a company much cheaper offer at least! I have waited over year after... Zobacz więcej
World of Solar Ltd
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Zobacz, co mówią recenzenci
I'm giving WoS a 5 star review. Not everything went perfectly, but the staff have a culture of wanting to help and they deliver a really good installation. Special shout to Ash for turning up on t... Zobacz więcej
Reakcja na opinię
Very pleased with the process from start to finish. First we were given via a zoom call the sales process which included pictures with an explanation. On the day they were fitted, two guys to fit the... Zobacz więcej
Solar panels were installed in December Last year. I have never received the necessary certificates so power exported to the grid isn't being paid for. I have tried contacting them many times but the... Zobacz więcej
Informacje dotyczące firmy
- Dostawca energii odnawialnej
- Urządzenia i systemy energetyczne
- Organizacja ds. odnawialnych zasobów naturalnych
- Energia słoneczna
Napisane przez firmę
At World of Solar our ethos is “can do” and “caring” so when problems happen we will find and implement solutions, even when the solution is an additional cost to World of Solar, we will do what is right to ensure the job gets done properly. We are ethical and caring and we take customer satisfaction very personally. We are here for the long term and our goal is to support our customers through every aspect of their solar journey and to be there to answer every question/ need you may have from start to finish and far into the future. So we ask if problems do occur, judge us not by the problems that may have arisen, but by solutions we find and the end result we deliver.
Dane kontaktowe
76-77 East Street, PO19 1HL, Chichester, Zjednoczone Królestwo
- 0333 0020 720
- info@worldofsolar.com
- worldofsolar.com
Inni użytkownicy przeglądali również
great installation
First rate company. Installation carried out by Taz, Zac an Sonny was professionally done with no fuss.
24 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Richard,
Thank you so much for taking the time to write your review.
We are really pleased to hear such a great rating from the installation you received from us. I will pass your feedback over to the team members mentioned in your review, they will be really pleased to hear such positive feedback.
Warm Regards,
The Team at World of Solar
Solar
Everything done on timescale as was promised work carried out quickly than I thought explained to me ever stage of installation .
24 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Chris,
Thank you for your 5* review.
We are really pleased to hear that everything we promised was completed successfully for you. We like to talk our customer through all the stages of the installation so you thoroughly understand the process.
Thank you once again for choosing World of Solar.
Warm Regards,
The Team at World of Solar
I've had a quotation from this company
I've had a quotation from this company, and it was a lot more expensive than others for the same spec system, so I didn't go through. However, they have not stopped messaging me and receive messages pretty much everyday, although I've asked them to stop contacting me and sending me messages. Nothing happened still :(
update
I still keep on receiving below messages, although I've sent a message to the sales person to stop sending these messages and still no response. I didn't even subscribe to their marketing.
----
We were in discussion sometime ago about installing a solar system on your property. Considering the new energy price cap has been set to increase in April, I was wondering if you are still in the market for solar energy? If so, please get in touch and I would be happy to help you.
If you have already purchased a solar system elsewhere, that?s great news, and I hope you enjoy low energy bills on your property.
Many thanks,
World of Solar Team
Jamie Ullyett
Project Designer
----
NEW WINTER SALE!!! UP TO £1000 OFF
WHY NOT LET ME REQUOTE YOUR SOLAR SYSTEM?
We were in discussion sometime ago about installing a solar system on your property. Considering the new energy price cap has been set to increase in April, I was wondering if you are still in the market for solar energy? If so, please get in touch for a requote to take advantage of our Winter Sale and I would be happy to help you.
If you have already purchased a solar system elsewhere, that?s great news, and I hope you enjoy low energy bills on your property.
Many thanks,
World of Solar Team
Jamie Ullyett
Project Designer
3 lutego 2023
Odpowiedź od World of Solar Ltd
Hi Joe,
Could you please contact us directly on 0333 0020 720, as without your surname, we are unable to locate you on our database, so that we can investigate.
We are incredibly concerned, as this has never been our standard practice and we are keen to ensure that this is resolved immediately.
Could you please confirm that these communications are definitely coming from World of Solar, as this would not meet with the high standards to which we aspire.
Although we believe we are incredibly competitive, if a prospective customer chooses an alternative, then it is our practice to remove those details from our database. We are of course always happy to offer advice and guidance in the future.
Warm Regards,
The Team at World of Solar
Had my installation of 16 panels and…
Had my installation of 16 panels and Growatt inverter and battery today, boys arrived early and never stopped till job was completed. Done a great job of siting inverter and battery in attic and after downloading the app I was given a quick demo of how it all worked. Big thanks to all at WOS, would highly recommend.
22 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Stuart,
Thank you so much for taking the time to write your review.
We are really pleased to hear you found it useful being talked through the app on-site after your panels were installed. Thank you for such positive feedback on our team!
Warm Regards,
The Team at World of Solar
Excellent service from start to finish
Write from the initial zoom call I felt at ease. There was no sales pitch. The quote was personalised to my property and my requirements,
On the day of installation the team arrived at 08:30 and worked until it was completed at 17:00. They were polite and friendly, always knocking or ringing the door bell to ask something. The explained what they needed to do in particular about the consumer board and how they would need to change things around to make it safe. They had to go out and get a few replacement tiles which the found at the 3rd place they tried, It's one of those things that a couple of tiles are likely to break especially on a new build like ours where newer tiles are very thin but they sorted out and replaced them. They explained the app and how it worked and suggested a different supplier to make better use of the cheaper overnight rates to charge the battery up. They cleaned up after themselves taking all the rubbish. Great service. Would highly recommend.
22 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Justin,
Thank you for writing us such a glowing 5* review.
We never use sales pitches when speaking with new customers, we want you to feel comfortable with your investment, which is why we wait until you're ready to go ahead!
Safety is our main priority, which is why we take the time to speak with you to ensure things are running in the most compliant way possible. it's really helpful to hear that the site was left clean on departing.
Warm Regards,
The Team at World of Solar
Professional and honest
Professional and honest
I found them a very professional company to deal with from survey to installation.
Only 4 stars due to some miscommunication after installation which led to some misunderstandings that could have been avoided.
I would recommend for solar installations especially Callum for his professional and honest advice
15 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Costel,
Thank you so much for taking the time to write your review.
We will pass your positive feedback over to Callum, he will be over the moon at hearing such a great response!
Thank you for being patient with us whilst we resolved your technical issue, we are pleased that you felt it was dealt with professionally.
Warm Regards,
The Team at World of Solar
Callum and Taz were fantastic
Callum and Taz were fantastic, very clean and professional. Extremely happy with World of solar and would highly recommend them.
17 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello Alessio,
Thank you for your 5* review.
We are really pleased to hear you found the services provided very professional.
We will pass your positive feedback about Callum and Taz onto them! It is great to know you will be recommending our services to future customers.
Warm Regards,
The Team at World of Solar
Callum and Danny were very professional…
Callum and Danny were very professional and friendly. Many thanks!
14 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Robert,
Thank you for your review.
We are really pleased to hear that you received highly professional service from our team members.
We will pass your positive feedback onto Callum and Danny, this will definitely make their day!
Warm Regards,
The Team at World of Solar
Growatt Solar PV & Battery System
A really good system installed by a great team. Glad I went with world of solar as they are fully certified with great warranties. Bobby was easy to deal with and had excellent comms. Can’t fault them.
13 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello,
Thank you so much for taking the time to review our service.
We have experienced a great deal of feedback from our customers expressing how impressed they are with our certifications and warranties included with the service. This is something we pride ourselves on, that sets us aside from our competitors.
We will pass your positive feedback over to Bobby!
Warm Regards,
The Team at World of Solar
Overall Very Good
Very good communication. Had some issues around the Solar Panel availability prior to installation but these were resolved by World of Solar pretty quickly. Installed in a day, although cabling came down side of house, rather than via the roof, however, the panels are performing great - our electricity bill before installation (Nov 2022) was around £96; our electricity bill for Jan 2023 is £48.
1 grudnia 2022
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi David,
Thank you for your review.
We are pleased to hear that you are happy with the overall service.
Solar Panel manufacturers worldwide have been experiencing issues with high-demand, which as a result, has caused a delay in solar panels reaching us here in the UK. We are pleased to hear that it was resolved very quickly for you prior to the installation of your solar panels.
The reason why we install cables down the side of the house, is to avoid any damage that may be caused if the cables were run inside of your home. This minimises any disruption that could be caused otherwise, ensuring a tidy and seamless finish.
It is fantastic news to hear you have already saved so much on your energy bill, with many more savings to come!
Warm Regards,
The Team at World of Solar
Absolutely first class…
Absolutely first class from start to finish. All options were carefully and patiently explained to us, the ordering process was easy and the installation itself was brilliant. Couldn’t recommend more.
6 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello,
Thank you so much for your positive review.
We are really pleased to hear that the team were patient with you throughout the installation of your solar panels with us. We strive to make the process from start to finish, as smooth as possible for all of our customers.
Warm Regards,
The Team at World of Solar
My first dealings with World of Solar…
My first dealings with World of Solar were with Simon Worboys. He was always very helpful and professional. He talked me through everything from design to installation and was always there to answer any of my questions.
Following the problem free installation, Milly became my contact and she was always there to answer any queries and supply the documentation to allow the return of power to the grid.
19 października 2022
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello Peter,
Thank you for your incredible review.
We will always pride ourselves of the high-level of service we give to all of our customers. We like to keep our customers in the know through the design and installation phase. We ensure that everyone understands the process, so you feel that value of trust with us at World of Solar.
We will ensure that your positive feedback about Simon and Milly are fed back to them.
Warm Regards,
The Team at World of Solar
Professional and effective
From the start of the process it was clear they know what they are talking about. It was reassuring to see the depth of planning during the early stages, which culminated in an un-pressured solution to my particular circumstances.
The installation was not without hiccups but was swiftly sorted out in a professional way, by staff who were happy to help.
2 grudnia 2022
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Justin,
Thank you for your review.
We understand that not all of our customers requirements are straight-forward, so we like to adapt to everyone's circumstances. It is extremely important to us that installations run smoothly, we really appreciate your feedback confirming this.
Warm Regards,
The Team at World of Solar
The Real Deal!
There are a lot of cowboys out there but not these guys. Stephen made the sales process easy and the installation team were beyond fantastic. Alex went above and beyond on the job to install the electrics as well. The system works beautifully and I'd be happy to recommend them.
30 stycznia 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hi Petro,
Thank you for taking the time to leave us a review today.
We will report your positive feedback regarding Stephens' sales process back to them. It is really valuable for us to hear such comments, this helps gives us confirmation that we are excelling in our service skills.
Our team members will go above and beyond to ensure that any technical issues, should they arise, during an installation, are resolved quickly and effectively. In this instance we are pleased to hear that Alex provided this for you.
Thank you once again for your 5* review and have a lovely weekend.
Warm Regards,
The Team at World of Solar
Over all I had a good experience with…
Over all I had a good experience with World of Solar: Mike from sales was very professional and patiently answered every question. The scaffolding guys were very polite and did their work clean and efficient. Jamie and his team were great as well and did a fine job.
The system and installation had some technical issues but the company tried its best to resolve each of the issues and didn’t let go until everything was completed and the system was commissioned on the best side. I genuinely thinks it is a great company with a good attitude.
1 lutego 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello,
Thank you so much for taking the time to leave us a 5* review. We are really pleased to hear you had a good overall experience during your time using our services.
We train our team members to make all of our customers feel that they are receiving the highest quality of customer service. Leaving premises tidy and clean is very important on our agenda, so thank you for mentioning that feedback.
We always have our after sales on team on-hand for any of our customers once installation is complete. If ever in doubt, simply call our main office line to speak to one of our representatives straight away.
Your feedback is really important to us to help us continue to improve our service, so thank you once again for providing this to us.
Warm Regards,
The Team at World of Solar
We`ve been very impressed with the…
We`ve been very impressed with the brilliant World of Solar. Lizzy planned and explained everything in detail and answered all our questions. We never felt pushed into signing anything.
Once we decided to proceed dates were arranged and everything happened when I was told it would. The instal guys routed wiring neatly and tidy.The couple of issues we had were sorted promptly and without drama.
The progress calls were greatly appreciated and make you feel as if you are one of the family.It's been great to deal with this, top notch company.
26 listopada 2022
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello Mike,
Thank you so much for your incredible review regarding the service you received with us. We pride ourselves on our soft-sales approach and never make any of customers feel pressured into using our services.
I am pleased to hear that your issues were resolved quickly and efficiently. It is really important to receive this kind of feedback to ensure we are always improving the service we offer.
It's a lovely to hear you felt part of the World of Solar family. We do like customers to feel complete trust and upmost care throughout the process of having their solar panels installed.
Warm Regards,
The Team at World of Solar
Great team effort!
A long, cold day for Zac and Taz on Friday, however, I have to commend their performance whilst completing our solar/battery installation. Very professional in their approach, open to discussions around options for completing the optimal solution for our home and our surroundings. Really pleased with the final outcome, thanks guys, whenever you’re in Motcombe pop in for a cup of tea!
27 stycznia 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Good Morning Mr Rutherford,
Thank you so much for taking the time to leave your feedback.
I am pleased to hear of Zac and Taz and their work ethic. They really do take the upmost pride within their installations, and they will always be on hand to cover any questions should you have any.
If you are not ever able to get hold of them, please always contact the head office and we would be more than happy to assist!
I thank you again, have a lovely afternoon.
Warmes Regards
Jade Barnes
jaed@worldofsolar.com
My experience with World of Solar.
At every stage of my dealings with World of Solar they have always been helpful, professional, prompt and competent. Everything from designing the best system fir me to installation and onto follow up.
9 stycznia 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Good Morning!
Thank you so much for your feedback.
One aspect we do take pride on is our customer support, so thank you so much for highlighting our professionalism on this factor. We will always tailor the most beneficial system to your property and ensure you receive the most accurate information from us.
If you need any further support moving forward or you have any questions please do not hesitate to call us or email, and we would be more than happy to assist.
Thank you again for taking your time to leave this review for us.
Warmest Regards
Jade Barnes
jade@worldofsolar.com
Great company
I've been very impressed with World of Solar. The sales guy, Mike, explained everything in detail and answered all my questions. I never felt pressured into signing anything, unlike with one of the other companies I got a quote from.
Once we decided to proceed dates were arranged and, despite the weather everything happened when I was told it would. The team of really nice guys who fitted the panels worked so hard and again kept me informed.
The follow up calls were appreciated and explained when all the paperwork would come through.
It's been a pleasure to deal with this, very busy, company.
18 stycznia 2023
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello Mr Whitcombe,
I hope this finds you well!
Thank you for leaving such amazing feedback.
Mike is a great asset to World of Solar and is extremely knowledgeable and always there to help, or cover any queries regarding your property. As a company we would never impose any pressure on customers, only answer any questions you may have.
Chi chi is one of our most reputable installation teams, so again thank you so much for highlighting his great workmanship. He takes a lot of pride within his work and always ensures customer satisfaction is there.
We do our best to ensure you have a hassle free smooth process from start to finish, so reading reviews like this is extremely comforting, and again I thank you personally for taking the time to leave this.
If you do ever need any help moving forward, have any concerns or would like to discuss anything regarding your system please do not hesitate to contact us, and we would be more than happy to assist.
I hope you have a lovely weekend,
Warmest Regards
Jade Barnes
jade@worldofsolar.com
Excellent company
Excellent company to deal with, initial contact with Jamie, who helped me through the planning stage, upgraded my battery at no extra cost, due to supply issues, the installation went smoothly, thanks to Zak & Adam, worked professionally and quickly, the after sales team Mel & Laura, answered and resolved any issues I had,would recommend World of Solar to anyone thinking about installing solar panels
21 grudnia 2022
Opinia niezależna
Odpowiedź od World of Solar Ltd
Hello Mr Everitt,
Reading your review and feedback has been a pleasure. Thank you for your kind words. Zak and Adam are great installers and have been with us a while now, they are brilliant at what they do and always happy to help wherever possible.
Mel and Laura are experienced staff members here, and pride themselves on customer care and focus, they do always go above and beyond to ensure complete satisfaction, so reading this, really does reflect their work ethic. Thank you again.
Anything you need any further assistance with, we are only ever a phone call or email away and would be more than happy to help if needed.
Thank you again, have an amazing weekend.
Warmest Regards
Jade Barnes
jade@worldofsolar.com
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