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Worktop Hub Recenzje 

3305
•
Wynik TrustScore: 4 na 5

4,2

Sklep z przyborami kuchennymi
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not order from this company. They expect you to get it off the truck with the driver, which is not stated when you place the order, only in the terms and conditions, but who thinks to read them be... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Worktop arrived as indicated and put straight into the garage for storage and ticket marked ‘ unchecked’ as it was raining. When it came to being used we noticed front corner edge was damaged and scr... Zobacz więcej

Oceniono na 5 z 5

I’m absolutely delighted with my new kitchen worktops from Worktop Hub by HC Supplies. The quality is outstanding — the surfaces look genuinely beautiful and have completely transformed the space. Y... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed a 4 metre length of worktop for our new utility room, requested samples which arrived the following day. We chose and ordered the one we wanted and was amazed that it was delivered 2 days later... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Napisane przez firmę

The UK's leading online independent worktop retailer. We supply well over 1000 worktops in a variety of materials including Laminate, Solid Wood, Acrylic, Quartz, Granite and Ceramic! Our laminate worktops offer a wide range of styles such as wood, marble, stone and so much more, as well as a variety of different textures so your kitchen worktops will not only look great, they'll feel great too! Worktop Hub also has it's own quartz, granite and ceramic worktop fabrication facility so we cut out the middle man and these worktops are templated and installed directly through us and saving you thousands! As well as the above, we offer a free sample service for the majority of our worktops . If you're in the market for a new kitchen worktop then Worktop hub is the place to be. You won't be disappointed!

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(3305)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 1 z 5

Poor quality. Packaging not proper.

I recently ordered two white worktops and was extremely disappointed with the quality. Both arrived with multiple imperfections — small dents along the edges and surface, as well as visible waves under the laminate. When it came time to cut them, we had to make a frustrating choice between keeping the dents or the waves, as both defects were present in areas we couldn’t avoid.

The only reason we haven’t returned them is because we were pressed for time and had no choice but to work with what we had. These kinds of flaws should have been caught before delivery.

If you’re considering buying from here, I’d recommend checking your items thoroughly on arrival or looking elsewhere if quality is important to you.

14 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Not even 1* they went to deliver a…

Not even 1* they went to deliver a worktop to me without even notifying me but half hour before when they called. We asked if can just be left they said no it would require 2 people to unload out of the van. (Odd but ok) we then said we can come come back but they then said they can re schedule with out any mentions of any charges so agreed. I then get a text from to say to re arrange delivery will cost me £80!!! The worktop it self was £99 and would cost me £140 just for delivery for a £99 bit of work top. I then asked to cancel the order even to though they tried delivered when no one was there. However they want to charge to me the delivery charge and a charge they have made up to return as they have the worktop and not been delivered so should not have any additional charges. I have asked them for what the charge is and how much and now they are ignoring me.
AVOID and would recommend Worktop Express.

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Worktop Hub

I apologise for any confusion or frustration this situation has caused. I understand your concerns, and I'd like to address them in detail.

Regarding the delivery notification, our records show that we sent both a text message and an email on April 8th at 13:27 to inform you about the scheduled delivery. Our system indicates that you opened the email on April 9th at 19:19 and that the text message was also delivered to your handset. We strive to provide ample notice to our customers to ensure they're prepared for their deliveries. We do also inform you in the text and email how many people are required for delivery.

However, I acknowledge that there might have been a misunderstanding or oversight on your part.

Concerning the failed delivery charge, this is in our terms and conditions to cover the costs associated with unsuccessful delivery attempts. "Should the delivery be attempted but nobody is present that can accept the delivery, actual delivery costs will be charged to you, the customer. Please note that the actual delivery costs may be considerably more than you paid during the checkout process."

We try and absorb as much of the delivery charge to keep delivery costs as low as we can. We however cannot do this if your delivery is failed when you have had adequate notice and have opened the email confirming delivery.

We have not ignored your emails, unfortunately each time you email in the email goes to the back of the queue as we deal with oldest first. Someone will respond to you as soon as they get to your email.

Kind Regards
WorktopHub

Oceniono na 5 z 5

Great service

I recently bought 2 worktops and was worried that I needed an extra person to help with the delivery as I am 72 yrs old and disabled. I spoke to Worktop Hub and they were very friendly and professional. My worktops arrived and the driver was exceptional. My worktops are brilliant. Thank you to all concerned at Worktop Hub.

4 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Very easy website and 4 free samples

Very easy website and 4 free samples.
Great way to help undecided DIY'ers!
Thank you Worktop Hub

Update.
No samples received

31 marca 2025
Opinia niezależna
Logo Worktop Hub

Odpowiedź od Worktop Hub

Thank you for your feedback, and we sincerely apologise for the inconvenience you’ve experienced with your sample order.

We can confirm that the samples were dispatched the same day via Royal Mail 24, and they should have arrived by now. We're sorry they didn’t reach you as expected. To resolve this issue, we’ve sent another set of samples today via Royal Mail 24, and they should arrive shortly.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help and ensure you have a positive experience.

Oceniono na 1 z 5

Dangerous delivery methods - beware

This company use a series of subcontractors to deliver. They use a single person delivery system so you have to help unload heavy items. During my delivery, the driver dropped his end of the 3m worktop badly injuring my leg. He did not apologise and he did not even check the worktop for damage. The company response to my injury was slow.

20 lutego 2025
Opinia niezależna

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