Due to contractor delays, our major room renovation isn't at the point where our WoodUpp panels can be installed. But, everyone I spoke with at customer service was very friendly, knowledgeable and s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Overall, I’m happy with the product. My only complaint is the packaging. Several pieces arrived damaged. The company did replace the first two I reported, and their customer service was excellent, but... Zobacz więcej
It’s really Good products actually . but Ive noticed some sheet have a bit different color like half is dark oak, then half is lighter , what I mean is when you put it in the wall you can eas... Zobacz więcej
Other than not really having tracking information as a few others have complained about this company, the items did indeed show up in a timely fashion, and they LOOK AWESOME. Good quality and looks p... Zobacz więcej
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Informacje dotyczące firmy
O WoodUpp - USA
Napisane przez firmę
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Napisane przez firmę
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Dane kontaktowe
Hickory Street 391, 27030, Mount Airy, North Carolina, Stany Zjednoczone
- 336 755 2268
4,4
Doskonała
386 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od WoodUpp - USA
Thank you so much, Amanda, for your 5 stars! 🌟🌟🌟🌟🌟
We really appreciate it!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
When the product became available I was…
When the product became available I was finally able to order the slats. Boxes were a bit torn up but no damage.
19 maja 2026
Odpowiedź od WoodUpp - USA
So happy to hear this, Robert!
Elaina says hello — we wish you all the best with your new Smoked Larch Akupanels. 😊
All the best,
Stine Brorsen
WoodUpp
Awesome panels and it looks great
22 maja 2026
Odpowiedź od WoodUpp - USA
Thank you so much for taking the time to leave a review — we really appreciate it! 😊
We hope you enjoy your new products, and we look forward to welcoming you back!
Best regards
Stine Brorsen
WoodUpp
Very friendly responsive very helpful
21 maja 2026
Odpowiedź od WoodUpp - USA
Hi Lukas,
This is truly the heart of WoodUpp — knowing that our customers feel seen, heard, and well taken care of. 😊
We're always here if you need anything at all, so please don't hesitate to reach out. We hope to hear from you again!
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
Wonderful product!
Great products! Very easy to deal with, people are very helpful. We installed the blue oxide and it looks incredible.
21 maja 2026
Odpowiedź od WoodUpp - USA
The whole team says hello, and we're so glad everything went smoothly from start to finish. Thank you for taking the time to write this review. 😊
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
product is fantastic
product is fantastic. support in chat and phone responsive. The measuring device online was inaccurate and the shipping separated by several days. And I needed to return the extra boxes I had to order and that is prohibitive in shipping cost.
18 maja 2026
Odpowiedź od WoodUpp - USA
Hi Kelly,
Thank you so much for taking the time to share your experience! We're really glad to hear that you're happy with the product itself and that our chat and phone support were responsive.
I am so sorry about the frustration caused by the inaccurate online measuring tool and the delayed shipping. The Visualiser tool on our old website only calculated with minimum waste, which is probably why it was inaccurate for you.
Your feedback is so valuable to us, so thank you for this review, Kelly. 😊
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Love the product
Love the product, easy set up on the wall, it’s great quality - and when I had a question on shipping they were very responsive!
21 maja 2026
Odpowiedź od WoodUpp - USA
Thank you so much for your wonderful review, Brandon! 🌟
We are so happy to hear that you love the product and found the installation easy – great quality is exactly what we strive for at WoodUpp!
And a special hello from Elaina, who was happy to help with your shipping query and make sure everything was on track for you. 😊
Please don't hesitate to reach out if you ever need anything!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
I love this product and the aesthetic…
I love this product and the aesthetic it helped me to create in my Pilates studios. The installation method and supplies needed some tweaking but we figured it out and perfected it in the 2nd and 3rd location installs.
19 maja 2026
Odpowiedź od WoodUpp - USA
Thank you so much for sharing this, Kristen! 🙌
Briseida showed me the pictures of your Pilates studio with the Classic Oak panels — such a beautiful and calm space you have created! It looks amazing with the end lamellas and LED strips! Well done!
We hope you and all your Pilates members will enjoy the space for a calm mind and body. 🧘♀️
Thank you so much for choosing WoodUpp.
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
Getting Exactly the Right Color
We bought several samples to get exactly the right appearance in our house. Samples arrived quickly. We plan to buy a bunch for our new house.
14 maja 2026
Odpowiedź od WoodUpp - USA
Paul, this is so exciting — a brand new house with WoodUpp panels! 🙌
When you're ready to place your order for the new house, we're right here to help — just drop us an email at hello@woodupp.com and we'll make sure everything goes smoothly from start to finish. 😊
We can't wait to see how it turns out!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Smoked Larch panels
We recently installed the Smoked Larch wood panels from WoodUpp in our living room, dining room, and main bedroom, and the transformation has been incredible. The panels bring a warm, modern, and elevated feel to each space without ever feeling heavy or overwhelming. The natural grain and smoked finish add a richness that you simply can’t fake — every panel looks intentional and beautifully crafted.
13 maja 2026
Odpowiedź od WoodUpp - USA
THIS. 🔥
JH, you just described our Smoked Larch panels better than we ever could — and honestly, we might have to quote you on that. "A richness you simply can't fake" — that's exactly it. 👌
Thank you so much for sharing this — reviews like yours genuinely give us chills. We hope you enjoy your panels for many, many years to come!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Post order communication was great
Post order communication was great. The product was exactly what I expected. Look great!
15 maja 2026
Odpowiedź od WoodUpp - USA
Thank you so much, Robert! I am so happy to hear this! I hope you will enjoy your WoodUpp project for many years to come.
You know where to find us if you have any other projects in the future! 😊
Kind regards
Stine Brorsen
WoodUpp Customer Experience Team
My initial “Sample” shipment was lost…
My initial “Sample” shipment was lost by the shipper. Woodupp fast-tracked a reorder immediately; they arrived in two days. The samples are the real deal. I just need to measure my walls and order now.
12 maja 2026
Odpowiedź od WoodUpp - USA
This is so great to hear, Kurt! Elaina says hello — and whenever you're ready to measure up and place your order, just send her an email and she'll take great care of you from there! 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Beautiful wood slats that took a long time to get to me
The wood slats are very beautiful and look to be of good quality.
The edges of the front veneer really cause slivers, so care is needed to not run a bare hand over them.
It took a very long time for them to be in stock, and then they sat for a week before actually being shipped (I'm not sure why). This part could definitely be improved by either providing an accurate estimate when smoked larch would be in stock again, or letting me place my order while it was on back order. I almost left for another vendor during all the waiting.
14 maja 2026
Odpowiedź od WoodUpp - USA
Michael, first of all — thank you for sticking with us. We know that wasn't easy, and we genuinely mean it when we say we're glad you did! 🙏
We're so happy to hear that the panels lived up to your expectations in terms of beauty and quality — that's exactly what we aim for. But we hear you loud and clear on the wait, and we're truly sorry for the frustration it caused.
Your note about the veneer edges is also well noted — thank you for being honest with us, Michael — it's the kind of feedback that actually helps us improve.
We hope to make it up to you next time!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
beautiful
These panels are beautiful. They were simple to install and I like all the accessory options to customize my wall.
13 maja 2026
Odpowiedź od WoodUpp - USA
Our design team will be so happy to hear this, Michelle! We really put a lot of effort into giving you the possibility to customize your wall exactly the way you want it — so your 5 star review truly means a lot to us! 😊
Wish you a great day!
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Wood tone variation is unacceptable
We made a very large purchase to cover the ceiling in a 18’ x 25’ room, several thousand dollars. The panels are the Carolina light oak color and had noticeable variation in wood tone when they arrived. My contractor reached out to the company about the issue and was told that’s just the nature of the product. So when installed we now have a ceiling that looks like it has stripes, not the look we’re going for. The panels were lightly stained to try to even out the variations but beware adding stain or a finish voids any responsibility of WoodUpp to stand by their product. So a panel is sold at a premium price point, consists of wood tone variations, comes unfinished but voids warranty if stained to make it even and that’s suppose to be acceptable? Who wants a wall or ceiling with stripped wood? Perhaps in certain applications with low lighting this isn’t an issue but it certainly is for us. The concept in great and we hope it mediates sound concerns but overall I wouldn’t recommend this product.
10 czerwca 2026
Opinia niezależna
Odpowiedź od WoodUpp - USA
Beverly, thank you so much for reaching out directly to us and for sharing the pictures — we truly appreciate it, and we understand how disappointing this must feel after such a significant investment.
Having now looked into your case more closely, we can see that the uneven appearance is unfortunately a result of the stain that was applied to the panels. Our panels come unfinished, and while they are beautiful in their natural state, applying a stain can cause uneven absorption depending on the technique and product used — which is what appears to have happened here.
We want to make sure we find the best possible way forward for you, and one of our specialists is already on your case. We look forward to speaking with you directly to explore your options.
Thank you for your patience, Beverly — we truly want to make this right. 😊
Best regards,
Stine Brorsen
WoodUpp Customer Experience Team
Long term flexibility with quality panels and attachment systems.
Quality products! Sound attenuation surpassed our expectations. While the strips are only laminated, the underlying material appears to aid in the sound absorption. The Create items are expensive but set this panel product apart from all others once the wall is up. You now have flexibility and change ability in your wall decorations/entertainment choices without damaging panels.
12 maja 2026
Odpowiedź od WoodUpp - USA
Karl, what a lovely thing to read — thank you so much for taking the time! We are so happy to hear that our panels met and exceeded your acoustic expectations. 😊
Your comments regarding the Create accessories are greatly appreciated — we believe the flexibility and quality they offer justify the investment and truly set our system apart. ✨
Wish you a great evening!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
The product looks great on our…
The product looks great on our television wall. Easy installation. The customer service was very helpful and responsive to questions.
12 maja 2026
Odpowiedź od WoodUpp - USA
Sounds just like the experience we want you to have, Carla!🙌
I am so happy to hear that you love the look of your panels and found the mounting process easy. Thank you for your kind words about our customer service team as well. 😊
Thank you for choosing WoodUpp!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Arrived promptly and easy to install.
8 maja 2026
Odpowiedź od WoodUpp - USA
Thank you so much for your review, Paula! 🌟
I'm so glad to hear that your order arrived quickly and that the mounting process was easy. That's exactly the experience we aim to provide, so this is wonderful to hear! 🙌
All the best
Stine Brorsen
WoodUpp Customer Experience Team
You processed the refund in a timely fashion
You processed the refund in a timely fashion. I just wished you carried the panels in 108" lengths for 9' ceilings. 9' ceilings is VERY common in most homes now.
17 maja 2026
Odpowiedź od WoodUpp - USA
Thank you for your 5-star review and for sharing your feedback with us, Michael!
We're pleased to hear that the refund process was handled quickly and smoothly. At the same time, we truly appreciate your suggestion regarding 108" panel lengths for 9' ceilings. Customer feedback like yours is incredibly valuable, and comments about sizing and product options are something we regularly share with our product team as we continue to develop our range.
Thank you again for taking the time to leave a review and for supporting WoodUpp. 😊
Best regards,
The WoodUpp Team
Very easy to install
Very easy to install. I wasn’t sure about the strength of it but it held everything tight and secure to the wall.
17 kwietnia 2026
Odpowiedź od WoodUpp - USA
Thank you so much for your wonderful review, Brian! We love that you were pleasantly surprised by the strength and sturdiness of the product — we always aim to exceed expectations! 🙌
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team
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