Westminster Medical Group Recenzje 

Westminster Medical Group gave me great service from my first email enquiry. The team got back to me quickly and it never felt like a sales pitch. This continued when I had my consultation with Dr Grahame Shaw, throughout my procedure and into aftercare

Being at an advanced stage of baldness I opted for a 2 day 4727 graft procedure. Dr Shaw was thoroughly professional and attentive, and those working alongside him were also incredibly professional and friendly, making the process much less daunting. I can absolutely recommend Westminster Medical Group and Dr Shaw in particular.

I'm 6 months post-eyebrow transplant and wanted to share my recommendation for Dr. Sebastian Deme and his team.

I was a victim of overplucking my eyebrows. I tried microblading (terrible! avoid!) and minoxidil (some regrowth) but to get the results I wanted I knew I would need a transplant.

I did my consultation over zoom and took a few months to decide. They stayed in touch but there was no pressure to proceed. I looked at other surgeons who specialised in brow transplants but felt WMG's reputation was more widely known and their price was extremely competitive. 

I was the only patient in the office on the day of surgery and they made the whole experience feel personalised and bespoke. I checked in around 09:15 and it was over by 14:45 PM. Lunch was provided as was bottled water throughout the day. I was given a full aftercare kit to take home including paracetamol, ibuprofen, saline spray, shampoo, aloe gel, spare bandages, dressing sheets (to protect your pillow/bedding) and a foam flight pillow to help with sleeping.  

6 months later, and I'm happy with the results so far. They did a great job with positioning the hairs; I haven't had to use brow gel to 'train' them and I don't need any make-up to fill in gaps. I do have to trim every 4 - 5 days but it's a quick snip and it is so much easier than having to draw them on every day!

If you're interested in the procedure, I would recommend booking a consult to discuss your options.  

I chose Westminster Medical Group because it felt small, personal, and genuinely focused on me. Before deciding, I had consultations at three different clinics, but I always left feeling like just another number, or that they were more interested in upselling.

From the moment I walked in and first met Dr Grahame Shaw, I felt listened to and cared for — not just another appointment on the list.

On the day of my FUE hair transplant, everyone was calm, focused, and kind. Even when they weren’t directly needed, they were tidying up and keeping everything spotless.
I honestly felt cared for every step of the way, and that made what could have been a really stressful experience feel reassuring and personal.

It’s still early, so I haven’t seen my final results yet, but the experience so far has been really positive. The surgeon Dr Shaw was attentive, patient, and professional, and his team were lovely — always checking in to make sure I was comfortable and okay.
A special thank you to Dr. Grahame Shaw and his amazing team — Milena, Shefiu, and Marzena. The behind-the-scenes team, Theresa and Barbara, were also brilliant and went the extra mile to answer any questions I had.

I recently had a 2300-graft FUE hair transplant at Westminster Medical Group on Harley Street with Dr Sebastian Deme. What stood out was that my consultation was with the actual surgeon, not a salesperson, and he took the time to design a natural, age-appropriate hairline and explain everything clearly.

On the day, the procedure ran smoothly. It took around 7 hours, lunch was provided, and the team were attentive throughout. Aside from the local anaesthetic, it was completely pain-free, and Dr Deme completed all incisions and stayed until the end supervising the technicians. Aftercare has been excellent. I was given all products needed and returned two days later for a wash and aftercare guidance. I’m now 9 days post-op and really happy with the early look and density.

Overall, I’d highly recommend Westminster Medical Group and Dr Deme for a natural result and a professional, non-salesy experience. For transparency, I am a promotional patient, but this is an honest review of my experience.

Marzena is excellent. The process is overall painful and yet somehow Marzena managed to make the experience pleasant and enjoyable. She is talented, easy going and nice to deal with. The results were very satisfactory. She follows up regularly.

The staff is wonderfully down-to-earth and genuinely caring. They take the time to explain everything clearly and set realistic expectations, which makes the whole process feel much less stressful. They are always available, approachable, and make you feel truly comfortable asking any question, big or small. Their professionalism is matched by their warmth, and you can tell they really care about the people they support.

From the moment I first contacted WMG their attention to detail was evident. Every email has been full of information and personalised. I was able to arrange and attend an in person consultation with Dr. Sebastian Deme who straight away made me feel at ease. He answered all of my questions and went into detail about what can be expected. I felt that there was no pressure and that the consultation was honest and genuine, which resulted in me making my decision to go ahead with the procedure.

Every member of the team helped me feel at ease on the day of the operation. There is a relaxing atmosphere and everything was explained as I went through each phase of the day. I felt very well looked after and there was always a member of staff at hand checking that I was comfortable.

After the procedure my post operation instructions were explained to me, as well as emailed, and there was no pressure to leave the facility until I felt ready. I would highly recommend WMG, they are efficient, professional and take pride in their work. Every member of the team from communication to treatment has helped me and I am very grateful.

A hair transplant always felt like something far too daunting, it was always more of a “maybe one day” thought.

I happened to come across Westminster Medical Group. Their results genuinely impressed me, so I decided to take a leap and book a consultation, if nothing else, just to get a better understanding of my hair situation.

From the initial email correspondence, everything felt professional and friendly. Then, during my in-person consultation with Dr Deme, I was given an honest, realistic assessment. He walked in me through everything in detail, never making me feel pressured or sold to.

Conveniently, there was an opening later that week. I had this gut feeling that they were the right choice. It was either do it now with them or keep putting it off. So, I went for it.

On the day of the procedure, I was incredibly nervous, but the team immediately put me at ease. Their level of care was incredible, they went the extra mile at every step to ensure I was comfortable, even taking extra precautions because of a knee injury I had.

At no point did I feel rushed. Everything was done at a pace that suited me, and their attention to detail and skill were impeccable. Very happy with my experience.

From the very first Zoom consultation to arriving for the procedure, my experience with WMG was nothing short of excellent. The staff were knowledgeable, welcoming, and made the entire process feel smooth and stress-free. I felt confident and well cared for throughout the entire process.

I wholeheartedly recommend WMG to anyone considering their services, whether you're based in the UK or traveling from the States. Their professionalism and attention to detail truly make them stand out.

I had a hair transplant with Dr Sebastian Deme and his great team at Westminster Medical Group, the whole experience has been excellent from start to finish. I spoke to several different clinics beforehand, but what really stood out to me was being able to meet Dr Deme in person during the initial consultation and understand the options and recommendations specific to my needs. That made a big difference and helped me feel confident in my decision. There was no pushy sales approach at all — just clear, honest advice.

From the consultation through to the operation day, everything was handled with professionalism. Dr Deme and his team explained all the details thoroughly, and I knew exactly what to expect. On the day of the procedure, the atmosphere was calm and relaxing, and the whole team made sure I felt at ease throughout.

Communication has been excellent at every stage, and I’m really pleased and looking forward to seeing the long term results. I’d definitely recommend Westminster Medical Group to anyone considering a hair transplant.

Exceptional day. Dr Grahame shaw and the WMG staff truly went above and beyond. Thanks all. See you at the follow up appointments. George

Amazing team, amazing experience makes it so much easier than you think! 2nd time I have visited and seems to get better. Dr Sebastian is a sea of cool, calm and prefessionalism, while Marzena is so warm, confident and makes you feel at ease with the proceedings.
The team on the day were super friendly and would like to thank them too. Could not recommend WMG any higher than I do!!

After thinking about it for years, I finally decided to go ahead with a hair transplant. I had consultations at three clinics and chose Westminster Medical Group with Dr Grahame Shaw. The clinic is on Harley Street and has a strong medical team — even the consultants I spoke to were trichologists, not salespeople.

Dr Shaw was honest during the consultation, especially about expectations and what was realistic. He has experience with afro-textured hair, which was important to me and hard to find elsewhere. On surgery day, everything ran smoothly. The team only books one patient per day, and I could tell everyone was focused on the result. I’m now a few days post-op, healing well, and really happy with the hairline. Highly recommend for anyone looking for a UK-based FUE with solid medical backing.

After years of watching my hairline gradually recede, I finally reached the point where I knew I had to do something about it. For almost a decade, I managed to conceal it with a comb-over, but as time went on, it became harder to maintain. My confidence was taking a hit, and the anxiety surrounding my hair loss was becoming overwhelming. That’s when I decided I had to take action and started to research about hair transplants.

I wasn’t going to rush into such an important decision. I spent weeks thoroughly researching different clinics, reading reviews, and speaking with multiple professionals to ensure I was making the right choice. Eventually, I narrowed it down to a few options and booked my first consultation with a well-known clinic. I wasn’t sure what to expect, but something about the experience didn’t sit right with me. The clinic seemed heavily sales-focused, and I felt like I was just another number in their system. While I didn’t doubt their ability to perform the procedure, I was concerned about their approach, particularly their slow response times and what that might mean for aftercare quality.

Determined to explore another option, I reached out to Westminster Medical Group, and I immediately noticed a difference. From the very first email, Barbara stood out as knowledgeable and professional, offering same-day responses that made me feel reassured. Westminster Medical Group boasts multiple high-quality surgeons, all with excellent reviews, and after conducting further research, I chose to book a consultation with Dr. Matt Egan. Unlike the first clinic, my consultation at Westminster Medical Group was solely with Dr. Matt himself. At the previous clinic, I had met with a sales representative, and the surgeon had merely popped in to mark my hairline. Having a direct conversation with the person who would be performing my procedure made a significant difference, it gave me confidence in the process and allowed me to ask every question I had. Dr. Matt was incredibly thorough in explaining the procedure and the aftercare, and his professional, reassuring approach made it clear this was the right clinic for me.

Now that I’ve had my FUE hair transplant at Westminster Medical Group, I can confidently say I made the right decision. I only have positive things to say about Westminster Medical Group and would highly recommend them. The experience was seamless, and I felt well taken care of throughout. Even after the procedure, the aftercare provided has been excellent. If you’re considering a hair transplant, I highly recommend doing your research, trusting your instincts, and choosing a clinic that prioritizes professionalism, transparency, and patient care.

Very friendly and professional experience from start to finish. Quick, relatively painless and great follow up care. Highly recommend.

I was made to feel very comfortable throughout my procedure, with everything explained in detail. I am also now 6 weeks in after my procedure with no scaring or obvious signs of my treatment.

Thank you to Marzena for excellent service regarding SMP. Efficient, professional and a very good end result.

Hi everyone
I wanted to share my hair transplant journey so far!
I took the plunge and made the decision to have a hair transplant after months of contemplating it.
After lots of research, I went with Dr. Sebastian Deme from Westminster Medical Group.
His team were absolutely amazing on the day. I am not a fan of needles and this was the only part that was uncomfortable. In all honesty, the injections were not that bad.
The surgery as a whole went really well and I even fell asleep.
I genuinely cannot fault Westminster Medical Group. Even pre-op, Barbara and Theresa were brilliant - I had so many queries and they were prompt in getting back to me immediately.
The post-op instructions provided by Dr. Sebastian were really easy to understand and he answered all of my questions pre-op (I also had a 1-1 with him online couple of months before my surgery).
I will continue to share my journey...watch this space!

From the moment I arrived, I felt secure in the hands of Dr Grahame Shaw and his medical team. The due diligence on the day was incredible - the team patiently waited for my pulse to behave before proceeding. Each step of the process was completed expertly and I was kept informed and well along the way. At the end of the session, the aftercare was thoroughly explained, and I await the results now...Very good medical experience led by Dr Grahame and the clinic is recommended for those considering treatment. As an added bonus, even the movie choice was impressive!