Just moved into our home. Discovered that our combination oil boiler was leaking water. Text Ben ( on a Sunday). He called back within the hours. Attended. Stopped the leak. A couple of days later rep... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Great service. New boiler fitted and working in 2 days, just 1/2 day more to fully complete and do some extra works for us. Engineer, Bill, took time to explain everything. Lovely clean job and all... Zobacz więcej
I found Ben to be very knowledgeable, we live in an old house which has had plenty of add ons in its 200 years. He very quickly got to grips with our plumbing, and fixed our water pressure issue after... Zobacz więcej
Ben always turns up when he says he will and explains what is wrong and how he has fixed so you are always in the loop .
Informacje dotyczące firmy
Napisane przez firmę
W J Townsend and son are a family run Plumbing and heating business specialising in oil heating systems. From boiler repairs, servicing and replacements we have your oil boiler covered. We carry out all plumbing jobs from tap replacements to a whole house re-plumb, caring for all types and sizes of domestic houses. We work along side of Worcester Bosch and Grant boilers as approved installers enabling us to offer the best products with the support of the manufacturers. We get our materials from leading merchants only using the best stuff for our customers. W J Townsend and Son was established after the 2nd World War in 1945 by William John Townsend who ran the business up to the 1980’s when his son Andy took the reigns. Ben joined the business after completing his A levels in 2002. He then carried out a formal apprenticeship achieving a NVQ level 3 in plumbing and heating and gained lots of extra qualifications. Andy Retired in 2018 with Ben taking control to continue offering the same level of service backed up by the years of experience that have been passed down from generation to generation. Looking towards the future W J Townsend and Son look to offer all the newest technologies blending the years of experience and high efficiency green solutions to ensure our customers have the highest level of heating solutions.
Dane kontaktowe
32 Holdenby Road, NN6 8DH, East Haddon, Zjednoczone Królestwo
- +441327830661
- wjtownsendandson@gmail.com
- wjtownsendandson.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Just moved into our home
Just moved into our home. Discovered that our combination oil boiler was leaking water. Text Ben ( on a Sunday). He called back within the hours. Attended. Stopped the leak. A couple of days later replaced the offending part. All sorted. Very professional. Very happy customer and now on a twelve month rolling contract with him. Recommended 👍🦆
Great response when we needed help
Great response when we needed help. Despite being late in the day, Ben was thorough and completely professional to resolve the situation. We will be using this company for services from now on.
Great service
Great service. New boiler fitted and working in 2 days, just 1/2 day more to fully complete and do some extra works for us. Engineer, Bill, took time to explain everything. Lovely clean job and all rubbish removed. All certificates e mailed to us.
Definitely recommend this company and will be using them for any future works and servicing.
Thank you.
Ben always turns up when he says he…
Ben always turns up when he says he will and explains what is wrong and how he has fixed so you are always in the loop .
Great service, great value
Excellent boiler service, as always, with a full test report provided by email.
Tip : Book up well in advance - you know that a business is good, when they are busy.
Thanks one again, and see you next year !
Great Service
Experienced great service from start to finish.
Engineer very pleasant and polite.
Circulating pump & float valve and ball replacement
Thanks Ben, prompt and courteous service, highly recommended for anyone needing oil fired boiler heating works.
First Class Work.
A very competent team
A very competent team, did my boiler replacement in two days instead of four as first estimated I couldn't fault them. I would definitely recommend them and will be using them in the future
First class service and repair
First class service and repair
Had my annual service from another company and they damaged a part in doing so to be told I’d need a new boiler at a cost of thousands Ben Townsend came out diagnosed the issue and repaired for a lot less than a thousand allways on hand to give advice and a prompt service
Needless to say he will be doing my service from now on.👍👍👍👍
Excellent service and friendly staff
Excellent service and friendly staff. Will happily use again.
Fantastic!
Ben and his team are polite, friendly and incredibly helpful. We had a new boiler installed outside, and our old internal one taken out, and it was seamless and didn't feel intrusive at all. I can't really rate the highly enough!
Replacing all ground floor heating system
We contacted Ben when the boiler pressure was falling. He identified the problem as leaking pipes buried in the ground floor concrete and recommended total replacement as simply locating and fixing a specific leak would inevitably leave us open to more similar problems in the future.
The work, including the supply of new radiators,
was completed in 6 days as promised with the inevitable disruption kept to a minimum.
A job well done and heating fully restored.
I would highly recommend, don't use anyone else!
I found Ben to be very knowledgeable, we live in an old house which has had plenty of add ons in its 200 years. He very quickly got to grips with our plumbing, and fixed our water pressure issue after 10 years and numerous other plumbers! He has also advised us on how to fix minor problems saving us money, which could have gone the other way. I trust Ben and his advise, I would highly recommend him!
Great service.
Great service from the guys at WJ Townsend. Will always book for our annual service.
An excellent service from WJ Townsend &…
An excellent service from WJ Townsend & Son.
Sean, the engineer, was polite, informative and I trusted his advice regarding future minor repairs required.
Would definitely recommend them if you have an oil fired boiler.
Excellent service!
The whole team at Townsend are brilliant. Sean has looked after our boiler 3 years in a row and is always professional, polite and thorough. No hesitation in recommending.
Excellent company
Very impressed with Ben who did such a thorough job that an issue left by the previous engineer was quickly identified and resolved. I have no hesitation in recommending this company.
Water leak on the floor under the boiler
After reporting the fault to W.J. Townsend & Son they came to the house very quickly and found the problem, which was not serious, they returned the following day with the relevant parts to fix the problem.
The faulty part was a split condensation drain pipe, having replaced the pipe I noticed that the pipe was not sloping downwards to allow the water to flow away, the engineer explained that while he was working in such a confined space he could not see how the pipe was laying, once out of the confined space he would have seen it and rectified it, which is what he did.
W.J. Townsend & Son have looked after my boiler for the past 13 years and have always been very efficient, friendly and polite.
A reliable friendly family business
Everyone's cheerful and helpful. The work is done cleanly and efficiently, for a reasonable price. Used them for years. Support local family businesses !!
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