W J Townsend & SonRecenzje 

46
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just moved into our home. Discovered that our combination oil boiler was leaking water. Text Ben ( on a Sunday). He called back within the hours. Attended. Stopped the leak. A couple of days later rep... Zobacz więcej

Oceniono na 5 z 5

Great service. New boiler fitted and working in 2 days, just 1/2 day more to fully complete and do some extra works for us. Engineer, Bill, took time to explain everything. Lovely clean job and all... Zobacz więcej

Oceniono na 5 z 5

I found Ben to be very knowledgeable, we live in an old house which has had plenty of add ons in its 200 years. He very quickly got to grips with our plumbing, and fixed our water pressure issue after... Zobacz więcej

Oceniono na 4 z 5

Ben always turns up when he says he will and explains what is wrong and how he has fixed so you are always in the loop .

Informacje dotyczące firmy

  1. Usługi ciepłownicze
  2. Dostawca bojlerów
  3. Hydraulik

Napisane przez firmę

W J Townsend and son are a family run Plumbing and heating business specialising in oil heating systems. From boiler repairs, servicing and replacements we have your oil boiler covered. We carry out all plumbing jobs from tap replacements to a whole house re-plumb, caring for all types and sizes of domestic houses. We work along side of Worcester Bosch and Grant boilers as approved installers enabling us to offer the best products with the support of the manufacturers. We get our materials from leading merchants only using the best stuff for our customers. W J Townsend and Son was established after the 2nd World War in 1945 by William John Townsend who ran the business up to the 1980’s when his son Andy took the reigns. Ben joined the business after completing his A levels in 2002. He then carried out a formal apprenticeship achieving a NVQ level 3 in plumbing and heating and gained lots of extra qualifications. Andy Retired in 2018 with Ben taking control to continue offering the same level of service backed up by the years of experience that have been passed down from generation to generation. Looking towards the future W J Townsend and Son look to offer all the newest technologies blending the years of experience and high efficiency green solutions to ensure our customers have the highest level of heating solutions.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(46)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
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Oceniono na 5 z 5

Just moved into our home

Just moved into our home. Discovered that our combination oil boiler was leaking water. Text Ben ( on a Sunday). He called back within the hours. Attended. Stopped the leak. A couple of days later replaced the offending part. All sorted. Very professional. Very happy customer and now on a twelve month rolling contract with him. Recommended 👍🦆

8 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great response when we needed help

Great response when we needed help. Despite being late in the day, Ben was thorough and completely professional to resolve the situation. We will be using this company for services from now on.

9 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. New boiler fitted and working in 2 days, just 1/2 day more to fully complete and do some extra works for us. Engineer, Bill, took time to explain everything. Lovely clean job and all rubbish removed. All certificates e mailed to us.
Definitely recommend this company and will be using them for any future works and servicing.
Thank you.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service, great value

Excellent boiler service, as always, with a full test report provided by email.
Tip : Book up well in advance - you know that a business is good, when they are busy.
Thanks one again, and see you next year !

19 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

A very competent team

A very competent team, did my boiler replacement in two days instead of four as first estimated I couldn't fault them. I would definitely recommend them and will be using them in the future

22 października 2024
Opinia niezależna
Oceniono na 5 z 5

First class service and repair

First class service and repair
Had my annual service from another company and they damaged a part in doing so to be told I’d need a new boiler at a cost of thousands Ben Townsend came out diagnosed the issue and repaired for a lot less than a thousand allways on hand to give advice and a prompt service
Needless to say he will be doing my service from now on.👍👍👍👍

27 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic!

Ben and his team are polite, friendly and incredibly helpful. We had a new boiler installed outside, and our old internal one taken out, and it was seamless and didn't feel intrusive at all. I can't really rate the highly enough!

15 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Replacing all ground floor heating system

We contacted Ben when the boiler pressure was falling. He identified the problem as leaking pipes buried in the ground floor concrete and recommended total replacement as simply locating and fixing a specific leak would inevitably leave us open to more similar problems in the future.
The work, including the supply of new radiators,
was completed in 6 days as promised with the inevitable disruption kept to a minimum.
A job well done and heating fully restored.

2 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

I would highly recommend, don't use anyone else!

I found Ben to be very knowledgeable, we live in an old house which has had plenty of add ons in its 200 years. He very quickly got to grips with our plumbing, and fixed our water pressure issue after 10 years and numerous other plumbers! He has also advised us on how to fix minor problems saving us money, which could have gone the other way. I trust Ben and his advise, I would highly recommend him!

23 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service!

The whole team at Townsend are brilliant. Sean has looked after our boiler 3 years in a row and is always professional, polite and thorough. No hesitation in recommending.

8 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent company

Very impressed with Ben who did such a thorough job that an issue left by the previous engineer was quickly identified and resolved. I have no hesitation in recommending this company.

17 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Water leak on the floor under the boiler

After reporting the fault to W.J. Townsend & Son they came to the house very quickly and found the problem, which was not serious, they returned the following day with the relevant parts to fix the problem.
The faulty part was a split condensation drain pipe, having replaced the pipe I noticed that the pipe was not sloping downwards to allow the water to flow away, the engineer explained that while he was working in such a confined space he could not see how the pipe was laying, once out of the confined space he would have seen it and rectified it, which is what he did.
W.J. Townsend & Son have looked after my boiler for the past 13 years and have always been very efficient, friendly and polite.

13 listopada 2023
Opinia niezależna

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