Trash product. Turned an exciting gift idea into a total Mother’s Day let down. Arrived a week later than promised, and product was 2D rather than 3D as depicted.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
BESTEL HIER NOOIT >Bestelde wat op de site een mooi pluche boeket leek voor moederdag, (met losse bloemen waar ieders naam op staat) krijg ik een billig kussen in de vorm van een boeket met de namen s... Zobacz więcej
Una stella perché zero non si può mettere. Il prodotto è completamente diverso da come te lo aspetti. Non è tipo peluche ma un cuscino con un fiore fotografato attaccato.... solo se gli fai una foto i... Zobacz więcej
Although I do love how the item came out, I really wish they would’ve used better quality materials considering the price it was. The cup was threaded differently from the lid. It does not sit in the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers. Providing perfect products and services for every customer is our service tenet!
Dane kontaktowe
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province, China, 350007, Fujian, Chiny
- sale@withgifts.com
- withgifts.com
1,9
Słaba
306 recenzji
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very Good Communication
Ordering updates and shipment tracking info was very timely. Nice looking product.
25 listopada 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
I have never received my order
I have never received my order. Where is it? This was for a birthday present. Such bad business! I will report soon.
8 listopada 2024
Opinia niezależna
Odpowiedź od Withgifts
YT2431421272025180=2000008396266（Tracking number）
Dear Customer,Package is delivered. Leave at front door
If the recipient has not received the package, please contact the local logistics for inquiry：Distributor: PIGGYSHIP
Distributor website: https://piggyship.com/tracking/q/2000008396266
Cheap cheap cheap!
Cheap cheap cheap, Avoid at all cost.
Items broken on arrival Disappointing when bought as christmas gifts.
27 listopada 2024
Opinia niezależna
Odpowiedź od Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Do not order, terrible customer service and products.
I ordered a memorial bauble for my friend who recently lost their dad, when the item was received it did not resemble the photo of his dad i sent at all. The product was not crystal aa advertised and it’s simply a stick on photo not engraved. I have reported this to them, they offered an exchange however I have to pay for shipping, I declined this offer due to no trust in obtaining a quality product and I’m simple not paying for shipping on an item they incorrectly made. So I asked for a refund, they will not issue this. They have offered 20%, 30% and 40% refund as it is ‘too expensive and time consuming’ to send the item back. They also expect me to pay to send it back. I’ve pushed this back as the website clearly stated THEY will cover the return costs, however since bringing this to their attention they have removed the wording from their return policy and are insistent that they can only give me a 40% refund for an item THEY made incorrectly and in poor quality. I advised that they need to adhere to the return policy to when I ordered the item and they are still refusing. This company is absolutely disgusting, DO NOT ORDER ANYTHING FROM THEM!!
Adding on to the above, the company has advised their company policy is to only refund £20, this is not noted anywhere on their website and the website states ‘FULL COVERAGE’. This is extremely deceiving and can be classed as fraud. This company need to review its website with relevant and correct information.
26 listopada 2024
Opinia niezależna
Odpowiedź od Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Was smaller and not good quality and did not look like the picture 😡
Was smaller and not good quality and did not look like the pi
16 października 2024
Opinia niezależna
Odpowiedź od Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com
Odpowiedź od Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com
Took over 2months receive just kept…
Took over 2months receive just kept getting excuse after excuse if it hadn't been a birthday present would of cancelled it
24 września 2024
Opinia niezależna
Odpowiedź od Withgifts
Dear Customer,
We are so sorry that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Great work and unbelievable carving……
Great work and unbelievable carving… the best product that I ever took.. thank you again for the wonderful product and for the hard work.
4 października 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Great gift idea
Great gift idea!
Screws very short for holding shelves into tyre so when they arrived the shelves were loose and needed fixed.
My grandson will like it.
5 listopada 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Very happy with the DJ lamp
Very happy with the DJ lamp. Although small it is very effective and my daughter loved it. The parcel arrived in reasonable time. It was very well packed giving maximum protection. Thank you Withgifts 😊
10 października 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback. Thank you for your opinions. We will collect any valuable opinions and suggestions and strengthen our service attitude so that customers can have a satisfactory and comfortable shopping experience. Customers can contact our after-sales customer service email before placing an order to get a preview, or tell us that we need to see the finished product picture, and we can arrange it for you.
Purchase
The whole purchase through to delivery was quick and painless. So proud with my 3D tea lite of my late wife. Thank you
17 października 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback. Thank you for your opinions. We will collect any valuable opinions and suggestions and strengthen our service attitude so that customers can have a satisfactory and comfortable shopping experience. Customers can contact our after-sales customer service email before placing an order to get a preview, or tell us that we need to see the finished product picture, and we can arrange it for you.
I am basing my evaluation upon the…
I am basing my evaluation upon the information I received from the recipients of the gift.
I never saw the finished product.
Would have liked to have seen a photo of it before it shipped but that did not happen.
13 października 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback. Thank you for your opinions. We will collect any valuable opinions and suggestions and strengthen our service attitude so that customers can have a satisfactory and comfortable shopping experience. Customers can contact our after-sales customer service email before placing an order to get a preview, or tell us that we need to see the finished product picture, and we can arrange it for you.
Gift arrived broken and supplier has…
Gift arrived broken and supplier has not responded to my emails asking about a fix.
10 października 2024
Opinia niezależna
Odpowiedź od Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com
Excellent customer service and product…
Excellent customer service and product options. The carrier damaged my order in transit, and Withgifts immediately responded to me and resolved the issue with courtesy and professionalism. Highly recommended.
1 października 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Exactly what was described
8 października 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
I was happy with everything about my…
I was happy with everything about my order….was on time… Quality….price
17 września 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
The sign looked as described in the…
The sign looked as described in the picture but the paint job was very poor. It said it would come assembled, it was not assembled. It will not last as an outdoor product, very cheap production.
1 września 2024
Opinia niezależna
Odpowiedź od Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com
The plaque I ordered for my dog Albert…
The plaque I ordered for my dog Albert to be planted near his ashes in the garden is really beautiful...and not too badly priced...would use them again
25 września 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
The keychain i ordered to be engraved…
The keychain i ordered to be engraved came very well secured and with a nice gift box. It was exactly as i ordered it to be, engraving was well done, and was enjoyed by my friend as a good specialized gift. There was a small tear/scuff in the front of the leather, right above the big letter B which was very noticeable so i give 4 stars. It did take a few weeks to arrive, but overall i was very happy.
12 września 2024
Opinia niezależna
Odpowiedź od Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Don’t buy from them
Don’t buy from them. Faulty product and even in the first week to contact them and ask for a return and refund, they rejected and just offer 30% refund. Their website shows will have a full refund in 30 days but they won’t following.
13 września 2024
Opinia niezależna
Odpowiedź od Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com
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