WitherHosting LLC Recenzje 

394
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

My Minecraft java server was on pending for so long, I asked for help on the help chat center but still didn't get any response??? I cancelled my service but did not get my money or an refund back.. I... Zobacz więcej

Oceniono na 5 z 5

Prices are super competitive - ease of use is great too. Highly customizable servers - but it's the service that truly sets them apart. Any help you need it super quick and effective. I've used a mult... Zobacz więcej

Oceniono na 5 z 5

When I first joined the witherhosting community the support team was almost irrevlent but over the past few months they have greatly expanded the team and live chats usally get resolved in less then 3... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So, at first, I thought this company wasn't good when looking for a hosting service. But after a little research and testing their hosting service out myself, they are absolutely amazing. They provide... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca gier

Napisane przez firmę

At WitherHosting, we offer low priced and affordable solution for Minecraft: Bedrock Edition (BE) and Minecraft: Java Edition (Java) while still having a sharp edge on performance. We strive to deliver the best solutions to all our clients and help them create the servers they want.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The staff team is really nice and they…

The staff team is really nice and they put up with my annoying stuff when i sound dumb and annoying but thanks for all of the help keep up the amazing work witherhosting staff / support team!!!

19 listopada 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there.
Thanks for the kind review! We are glad you are enjoying our support!
Kind regards, WitherHosting

Oceniono na 1 z 5

Beware of Nonexistent Support and Excessive Delays

I had a nightmarish experience with Wither Hosting, as their hosting service proved to be an utter disappointment. The complete absence of customer support makes problem resolution feel like an impossible task, with chat responses seemingly disappearing into oblivion. The intentionally prolonged response times not only inconvenience users but also raise suspicions of a deliberate strategy to surpass the 48-hour refund window (that is already a joke), leaving dissatisfied customers stranded without recourse. The hosting service itself fails to deliver on promises of reliability, and the lack of a responsive support team exacerbates any issues users may encounter. In conclusion, I strongly discourage anyone from opting for Wither Hosting. Their nonexistent support, deliberate delays, and overall disregard for customer satisfaction make them a regrettable choice. Save yourself the frustration and potential financial loss by exploring more reputable alternatives that prioritize customer care.

24 października 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hi there,
We apologise that you have had a poor experience with us. We are aware that support in certain time zones has a less than ideal response times and we are mitigating these issue. We have recently onboarded new staff members to try and help with reducing the support times. In regards to our 48h refund policy, the 48 hours is taken from when you requested the refund, not when you got a response. If this is not the case with you, please contact us in live chat and ask for MrRazamataz and I can take a look into this.
Kind regards, WitherHosting

Oceniono na 5 z 5

Great customer support!

10 listopada 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hi!
Thank you for the kind review, we are very happy that you are enjoying our customer support.
Kind regards, WitherHosting

Oceniono na 5 z 5

excelent

Great customer sevice, stable sever, never laggy over all the best sever hosting i have ever used

2 listopada 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there!
Thanks for the very kind review, we are glad you are enjoying our services and support.
Kind regards, WitherHosting

Oceniono na 3 z 5

I have no question about the ability of…

BRO ITS KEEPS RESTARTING WHEN THE SERVER IS OUT OF MEMORY. Supports are helpful but. bro they response 5-6hours to reply to a customer. the fact that they receive negative comment regarding for supports that slow to response. they still do it. supports still slow and doesn't fix it.

24 października 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there.
Thanks for the review. We are regretful that you haven't had a smooth support experience with us. We try to reply to you in a swift manner although depending on the issue, this can take longer then we'd like and we are working on sorting this out.
Kind regards, WitherHosting

Oceniono na 5 z 5

Amazing host

Although support takes a bit long this host is awesome

18 października 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there.
Thanks for the kind review; we are glad you are enjoying our services!
We are aware that our support can be slow in certain time zones, this is something we hope to improve.

Kind regards, WitherHosting

Oceniono na 1 z 5

The support is bad

the support is just so slow and respond just to respond. if you think you don't need support please think twice because I can't unzip my files on there panel and I need them to do it for me but the support took 5 hours to replay and the respond is useless they basically say click Unarchive even tho it not working. i tried discord and everything no respond.

29 września 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there.
We are sorry you had a poor experience with our support and extracting your zip file.
Unfortunately to fix a broken zip file extraction, this requires support from management which can take longer than the average support request. We apologize for this and hope everything is smooth for you now.

Kind regards, WitherHosting

Oceniono na 5 z 5

Used them before, and I'll do it again

Let's just start with their prices, they are absolutely affordable. Not only that, but their support team is extremely friendly and helpful with whatever you might need. I was helped and they helped me do something I had always wanted to do. Thank you! A million out of ten service.

28 września 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there!
Thanks for your kind review.
We are stoked you are enjoying our services and support :)
Kind regards, WitherHosting

Oceniono na 5 z 5

Been using for 2 years

Been using for 2 years, its absolutely great and the support team is lovely!

1 września 2022
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there!
Thanks for your kind review and your loyalty to us :)
We are happy that you continue to enjoy our services after that long!
Kind regards, WitherHosting

Oceniono na 3 z 5

My honest thoughts on WitherHosting!

I did enjoy WitherHosting, and I would recommend it for a starter or someone with low funds for a minecraft host! That being said, WitherHostings is a bit minimal compared to other services.
Here is why:

- Their response time isn't quick.

- Adding plugins or mods is a bit more complicated.

- You must pay manually each month as far as my understanding while having them and if you do not pay in time they charge a late fee.

These things caused me to personally cancel my subscription with WitherHosting. I may note some good things as well though.

That being:

- WitherHosting is affordable.

-You are free to cancel anytime.

-Their servers run well if you buy the correct one! (This is for all hosting companys make sure that you buy the correct subscription base this off of the amount of players you are planning on having!)

Jake
Minecraft Server Owner

23 sierpnia 2023
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hey there.
Thank you for taking the time to write this review.
We are constantly working on improving our support times; we have recently hired more staff to hopefully cope with the increased support requests of late.
With the release of WitherPanel V3, installing plugins and mods was simplified with a greatly improved plugin/mod browser/installer page. We also have support guides on how to install them manually. If possible, it would be great to hear from you what you thought was complicated about the process.
Recently (ish - 07/07/2023), we added the ability to subscribe via PayPal for automatic payments.

If these issues are the reason you left our services, we would welcome you to take another shot with us and let us know what you think!

Kind regards, WitherHosting

Oceniono na 5 z 5

The support service is OUT OF THIS WORLD

I'm not usually one for reviews or to give such high praise and generous rating but the support chat they offer for help was incredible. Not only did they respond to me within 20 minutes they continued to answer every clueless question with helpful answers,video guides and friendly kind attitude. Without even needing to mention how stable and great the servers actually run. The support team available is exactly what every new experienced user wants and needs and i couldn't be more satisfied or recommend their service more well worth the price tag that is still CHEAPER than the lower quality no chat support official realms service Minecraft themselves offer

19 sierpnia 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Yo!
Thanks for the VERY kind review :D
We are over the moon at your review and we are so happy you are enjoying our services and support!
We hope you continued to be impressed with us :]
Kind regards, WitherHosting

Oceniono na 5 z 5

best help i ever got

16 sierpnia 2023
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hello!
We are so happy that you enjoyed our support :D
We aim to continue to impress you!
Kind regards, WitherHosting

Oceniono na 5 z 5

Very indepth instructions on how to fix…

Very indepth instructions on how to fix issues and responded relatively quickly.

12 sierpnia 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there!
We are so glad that you are enjoying our services and support!
We hope we can continue to impress you further.
Kind regards, WitherHosting

Oceniono na 5 z 5

Amazing customer support

Amazing customer support, got back to me within the hour and just was really helpful. It was easy to communicate with them and they were fully understanding and got my issue fixed within the day. Great hosting, easy to use console, and great active customer support

9 sierpnia 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hello there!
We are so glad that you are enjoying our services and support!
We hope we can continue to impress.
Kind regards, WitherHosting

Oceniono na 5 z 5

i love it

I love it, the support is great, the servers are cheap but they can support all my friends, and there is nothing wrong with it

7 sierpnia 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hi!
Thanks for the kind review.
We are very happy that you are enjoying using our services :)
Kind regards, WitherHosting

Oceniono na 5 z 5

I paid for their premium package…

I paid for their premium package trimonthly and they're super helpful, dont charge crazy amounts and their servers are super stable.

24 lipca 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there!
Thank you for the kind review.
We are glad that you are enjoying our services!
Kind regards, WitherHosting

Oceniono na 5 z 5

the discord is sick lol

incredible customer service tbh i would advice to join the discord if you dont wanna wait as much though you can probs get a reply there way faster than on the actual website but yeah really nice and supportive

21 lipca 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there!
Thanks for the kind review. We are still in the process of improving our support response times but we are glad that you found our discord community helpful.

Kind regards, WitherHosting

Oceniono na 2 z 5

Support Time needs work

I don't want to give a bad review but the support is so slow it's annoying and hard to work with. When I first got the servers the support was quick and friendly but when I need help with something it sometimes takes over 24 hours just for one reply and it will be something like "is it fixed" or "what exactly is the issue". Overall I'm giving a 2 star only because the servers and quality are actually good but the support needs improvements.

25 czerwca 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there.
Thanks for the review.
We have taken this on board and we hope to improve our support quality.
If this continues please let us know in the live chat and we will get back to you.

Kind regards, WitherHosting

Oceniono na 5 z 5

Really good! Especially Brad

Really good hosting company, I'd recommend them more than other larger one's. Really helpful and prices are affordable. Support is super good, quick, and helpful. Shout to the support guy Brad, he's a real one 🙏

23 czerwca 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey there!
Thanks for the kind review; we are glad you are enjoying our services and support.
I've let Brad know he's a real one :)
Kind regards, WitherHosting

Oceniono na 5 z 5

Opinion about WitherHosting

I really like this Host for the comfort and ease in creating a server without complications, in addition to the fact that the support is very fast and effective, it is one of the best hosts I have been to, I give it a 10.

21 czerwca 2023
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hello there!
Thanks for the review!
We are glad that you enjoy using our services and our support.
We hope we can continue to impress you.

Kind regards,
WitherHosting

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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