WitherHosting LLC Recenzje 

394
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

My Minecraft java server was on pending for so long, I asked for help on the help chat center but still didn't get any response??? I cancelled my service but did not get my money or an refund back.. I... Zobacz więcej

Oceniono na 5 z 5

Prices are super competitive - ease of use is great too. Highly customizable servers - but it's the service that truly sets them apart. Any help you need it super quick and effective. I've used a mult... Zobacz więcej

Oceniono na 5 z 5

When I first joined the witherhosting community the support team was almost irrevlent but over the past few months they have greatly expanded the team and live chats usally get resolved in less then 3... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So, at first, I thought this company wasn't good when looking for a hosting service. But after a little research and testing their hosting service out myself, they are absolutely amazing. They provide... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca gier

Napisane przez firmę

At WitherHosting, we offer low priced and affordable solution for Minecraft: Bedrock Edition (BE) and Minecraft: Java Edition (Java) while still having a sharp edge on performance. We strive to deliver the best solutions to all our clients and help them create the servers they want.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I couldn't log in

I couldn't log in, but support helped me very quickly. Very friendly staff.

1 stycznia 2022
Opinia niezależna
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Odpowiedź od WitherHosting LLC

We are sorry you had to face a login issue in the first place but we are happy you find us friendly!

Hope you continue to have a 5 star experience with us :D

MrRazamataz [Community/Staff Manager]

Oceniono na 5 z 5

Top notch and quick support on New…

Top notch and quick support on New Year's morning!!

1 stycznia 2022
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hello there!

Thanks for the review!
* We told the staff to not work on new years; maybe its just too fun for them! *
We are very glad you are enjoying our services and that you were assisted ASAP.

All the best,
MrRazamataz [Community/Staff Manager]

Oceniono na 5 z 5

very good server hosting! :)

live chat feature is really helpful! the guys on witherhosting are nice and responsive to messages, they could fix any issue on your server :) definitely a server hosting worth your money.

30 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hey there! Thanks for leaving this scrumptous review. We appreciate that you appreciate the staff. Be sure to refer your friends to this hosting company and as always, stay safe!

Regards,
WitherHosting

Oceniono na 5 z 5

We fixed the problem!

30 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hey there! Thanks for leaving a review! Good to know you fixed a problem you've faced, that's awesome 😎😎

Regards,
WitherHosting

Oceniono na 5 z 5

The Staff on Wither are very helpful

The Staff on Wither are very helpful as they helped me fix my completely messed up server with no files and now I can start making the server again
(Emperor)

24 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hi there! Thanks for leaving a review. We're only aiming to become the best of the best 😎

Oceniono na 5 z 5

The 5th comment from the back is ...

The 5th comment from the back is right. 5GB for no players in 1.18? what?
This is wrong because with 5gb in 1.18 you could play up to 20 players (in my experience) with 40 plugins and optimizing the server without ruining the survinal.

The problem with wither hosting is that it freezes the server as soon as its graph shows that it has reached 100% consumption, so you will never be able to use 100% of the resources you are paying for.

And the worst thing is that Minecraft is not consuming 100%, it is only allocating 100% of the memory and has enough memory to continue working without any problem.

Proof of this are the following images:
media (.) discordapp (.) net/attachments/787076246659530793/92373013333959991426/unknown.png.
Here is the exact moment when it freezes at 2000MB.
media (.) discordapp (.) net/attachments/787076246659530793/923729990535770183/unknown.png
And here that indicates that it consumes 716MB/2000 one minute before it freezes. This shows that even if there are 1284MB free wither hosting freezes your server as soon as it reaches 100% because it doesn't understand how Minecraft works (Minecraft works by allocating (reserving) ram memory).
To solve this problem you only need to modify the XMX startup parameter to leave 10% 20% of ram memory free (ex.... xms128M xmx1700M) (1700M of 2000M that I have on the server).

At first wither hosting would modify this parameter if you contacted them, but since some time ago they don't want to modify this parameter anymore.

I even suggested them to put an option in the startup parameters configuration that allows you to define the ram memory percentage with which the server can start. But they didn't accept it, I think it doesn't suit them.

I personally have used witherhosting for almost a year....

Edit............

After seeing your answer I went to check if this was possible and how it should be done, I realized that it is possible, just change the amount of RAM memory with the RAM memory you want the server to start from here{{SERVER_MEMORY}}. WOW.

So whiter hosting is still good. Since with this you can solve the problem I mentioned.

So I apologize for the first review and for not researching this thoroughly before writing.

24 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hello,

I am sorry but our panel allows you to change the startup command to anything that you would like which is why we don't do it by support anymore. You can do it yourself.

5GB for 1.18 is fine if you are not running 150+ plugins that are all really bad and have 60+ players trying to play.

I am sorry that you have a 1-star feeling but your review doesn't even make sense.

Thanks.

Update - Thanks for updating your review so that everyone can see that we strive to become the best of the best in the hosting business. We're glad we were able to resolve this

Oceniono na 5 z 5

Helpful staff

Staff was very helpful and fast at solving my issue

23 grudnia 2021
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hi there! Thanks for leaving a review. We're only aiming to become the best of the best 😎

Oceniono na 5 z 5

Nice hosting

Nice hosting, reply to support ticket is quite fast and i like it but i hope backup creation speed can be faster :3

21 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hi there! Thanks for leaving a review. We're only aiming to become the best of the best, and you've helped us with it 😎

Oceniono na 1 z 5

Might be cheap but not worth it

Might be cheap but not worth it, bought a premium server of 5gb ram for me and my friend (2 player). Keep getting terminated (freeze, not stop cause the world to corrupt) when it reach maximum ram. Honestly get a better host than this

please note that other host DOESNT DO THIS ONCE HIT CAP LIMIT.

######################[EDIT]######################

now you're accusing other host server that forcibly kill the server once it hit the cap,

let me tell you they don't, it just make the server throw and error of being behind the tick

rather than simply freeze your server, make it unplayable until you kill it (your hosting company) what is the difference with the host that you're trying to accuse? both of it will kill the server thus make the world corrupt

I guess the one that stop the server doing the great job since my world keeps getting corrupted for not stopping the server properly in your hosting panel.

Not to mention one time my friend and I host a vanilla server, your staff doesn't even know why the hell bungeeguard jar keeps getting deleted and never got issue solve, after one staff to another staff.

Your staff doesn't even know what to do and you want me to rely on your worst support team?

proof that he doesn't know anything (repeated the issue description more than 5 times) :

cdn (.) discordapp (.) com/attachments/852188631162159124/908735335687659551/unknown.png

as you can see, your staff sounds like a brainless person that keep tell me to do the same thing again, and again, and again eventhough he know it doesn't work

##########################################################

######################[EDIT]######################

Now you're trying to put the blame on me and blindly said that I use minecraft version 1.18?
How dumb could you be?
Seriously, blindly assume that I ran 1.18 on 5gb ram?
Even I know it ridiculous.

to clear things up, I use your 5gb plan on 1.12.2 forge server with not more than 50 mods and not more than 2 PLAYERS.

and the vanilla server that I host with my friend has 12gb of ram which is the maximum vanilla can handle or it will cause garbage collector issue and have only 40 plugins at that time

second of all, as a CEO, you sure a dumb person since you said:

"you are trying to run a 1.18 server with tons of plugins on 5GB of ram, this simply wont work."

why the hell does it have anything to do with deleted jar? Is that the best excuse you can come up with? your panel just delete the bungeeguard plugin jar everytime the server restart and you put the blame on ram? Not to mention the package was 12gb ram multiserver with purpur server software version 1.17.1, who tf want to use the unstable 1.18 on production server

stop acting like your host is great, admit it. it's the worst one I ever use. Even shockbyte is 5X better

"we provide 1gb ram protection"
Hell no, the highest it will go for 5gb ram is 5.01 gb
how the hell is that 1gb? (I assume you will say that "oh it won't show on the panel" )

##########################################################

the reason why I become rude to your staff is because I REPEAT the SAME thing MORE THAN 5 times, and they gave me the EXACT SAME answer

btw computer does crash once it out of ram, but not an instance of jvm

20 grudnia 2021
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hello JOE MAMA,

It is normal for a server to stop working when it runs out of ram. You need to upgrade your plan if you are running out of ram.

If your computer ran out of ram it would crash too...

EDIT: Other hosts lie about how much ram you have and will forcibly kill your server when this happens often causing dataloss. If you would have contacted support you would know that you can change what happens when a server runs out of ram and you would know that you can allow the server to run and just be restarted when ram runs out.

I am sorry that you do not understand how computer programs work, everything requires ram and if you run out they are going to stop working. I am sorry for you :(

Edit:

I really don't know why you are so stuck up but we don't may the server unplayable, you are trying to run a 1.18 server with tons of plugins on 5GB of ram, this simply wont work. We don't freeze the server it is crashing because it literally cannot run anymore. Servers usually don't freeze when they are out of ram so this sounds like a configuration issue as well. Your screenshots are just showing you being quite rude to our support staff and them really not wanting to help you because of that...

I am sorry but this conversation is over. When things run out of ram they crash. We provide 1GB of ram protection so that your server is prevented from crashing, if your server was completely freezing this means it was needing well over 5GB of ram to run properly.

Good bye.

Thank you, CEO Alex

Oceniono na 1 z 5

Garbage

Cheap, and you get what you pay for…
Alot of their support took forever over 10 hours for a basic hello reply, and they didn't help even buying the additional help. They would simply send you links that we're free to find anyways on their website.

Landon was the only person who has helped, twice! While everyone else seemed to try to find a quick copy/paste solution to move you along.

Horrible service, constant Dwayne issues and lag, I switched hosts to ApexHosting and issues stopped.
WitherHosting “try to tell me again, it’s not your servers??”

19 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hello Chad,

We are sorry that support has taken longer than usual and we are sorry that multiple staff members dropped copy/paste responses, we deal with upwards of 200 support requests daily and solve 99% of them within 15minutes to 1 hour. We are sorry that your support took longer than usual. Please note that it is also Christmas time and multiple of our support members are on vacation in other states or countries, this causes support times to be slower and forces working staff to offer less in-depth responses.

We are glad that you are happy with the services. Landon would also like to say thank you for mentioning them, have a Merry Christmas (If you celebrate it) and a great New Year!

CEO, Alex S.

EDIT to respond to updated review:

We aren't sure of what downtime issues you would have encountered as we can't recall any major outage recently. Did you let us know with the issues of "lag"? We are able to debug and assist with that kind of thing if you ask us! Thank you and sorry for the issues you have faced with us.

Best,
MrRazamataz [Community/Staff Manager] (edit only)

Oceniono na 5 z 5

i want to thank the support team

i want to thank the support team
Because they are half of every good host

15 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hello!
Thank you so much for the review, it means alot!
We are super happy that you are happy with our support team, we take great pride in proving our support :D
Thanks again!

Oceniono na 5 z 5

Emperor needs a raise...

Emperor needs a raise. He managed to fix my problem instantly! I tried with the other support teams and they just ghosted me. Massive Thanks to Emperor!

15 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hey there! Thanks for the review!
We are happy that your problem was solved, but we are also going to be working on getting more support members that are in your timezone!

Oceniono na 5 z 5

The staff is super helpful and the…

The staff is super helpful and the price is quite affordable depending on which package you choose. Highly recommended!

14 grudnia 2021
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hey! Thanks for the review!
We appreciate your kind words and are happy that you enjoy our services!

Oceniono na 1 z 5

Wrost staff and server giving false and…

Wrost staff and server giving false and late response and ping of server is very high. Use revivenode it is far better.

11 grudnia 2021
Opinia niezależna
Logo WitherHosting LLC

Odpowiedź od WitherHosting LLC

Hi there! We would love to reach out and understand what issues you are facing. We have asked for more information via TrustPilot, so we can help resolve this. Sorry that you had a bad experience!

Oceniono na 5 z 5

Staff are very helpful

Staff are very helpful, Especially when you make stupid mistakes and don't know how to setup stuff

7 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Hey! Thanks for the review! We are chuffed that you were able to be helped via our support! Our staff take great pride in being the best :D

There is no such thing as silly question! We are here to help!

Oceniono na 5 z 5

Best customer support always fix my…

Best customer support always fix my problems no matter how many times I ask them.

7 grudnia 2021
Opinia niezależna
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Odpowiedź od WitherHosting LLC

Thanks for the kind review, we are stoked that you like our support! We only want to improve from here!

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