Elara’s support team are wonderful. They really go beyond to service your needs. I had no issues with securing a plan. I wasn’t rushed to make any decisions, they even offered multiple support to help... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have to say that the support is amazing. David who always helps me is thorough and patient. The only critique I would have is with the system. It always, for some reason, gets stuck during the... Zobacz więcej
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David is awesome. He has helped me out so much. He explains medications very well. He also took the time on our previous call to inform me of package to purchase for discount rate. I did the 6 month... Zobacz więcej
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I’ve had such a great experience with With Elara! Their customer service seriously ROCKS. Every time I’ve had a question about my GLP-1 medication or needed help with something, they’ve been incredib... Zobacz więcej
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Informacje dotyczące firmy
- Odchudzanie
- również w kategorii:
- Centrum wellness
- Konsultant ds. zdrowia
- Program wellness
- Przychodnia lekarska
Napisane przez firmę
Elara, women's wellness, is a women led, 100 percent online telehealth platform at withelara.com, serving women in all 50 US states. Elara connects patients with licensed providers for personalized, hormone aware care across weight management, sexual wellness, hair restoration, skin, and anti-aging. Elara GLP-1 weight care includes compounded semaglutide and tirzepatide (GLP-1 and GIP) injections, prescribed only when a licensed provider decides treatment is appropriate. The consultation is free, pricing is all-in with no hidden fees, and there is no charge unless you are prescribed. Anti-aging care includes NAD and Lipo-C injections. Sexual wellness, hair, and skin treatments are prescribed the same way. Everything happens online. You complete a medical intake at your own pace, a licensed provider reviews it, and any prescribed medication is prepared by a licensed US pharmacy and delivered discreetly to your door. No waiting rooms, no appointments to keep, just real care for real life. Care is provided by Wasef Health, a partner physician group. A portion of every purchase funds women's health research at the Magee-Womens Research Institute. Elara is not affiliated with other companies that use the Elara name. The only Elara website is withelara.com, and the patient portal is care.withelara.com. Our mission is to help women feel confident, supported, and in control of their health. With Elara you get more than medication. You get a partner in your health journey, with care designed for you.
Dane kontaktowe
Stany Zjednoczone
- +1 (321) 486-8288
- care@withelara.com
- withelara.com
4,8
Doskonała
297 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always friendly and knowledgeable
Always friendly and knowledgeable. Always ready to help.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your kind feedback!
We're so glad to hear that our team was able to provide you with the helpful support you deserve. Please don't hesitate to reach out if you ever need anything at all; we're all here for you!
Odpowiedź od Elara
Thank you so much for your kind words! We're delighted to hear that our support team was able to provide prompt and helpful assistance. It means a lot to us to be part of your journey, and we're grateful for the opportunity to support you along the way!
Customer Service
Excellent CS from Vanessa. She even did a follow up call to make certain i understood what to expect.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your thoughtful feedback! We’re so glad to hear that Vanessa was able to support you thoroughly, and we’ll be sure to share your kind words with her.
We're truly grateful for the opportunity to support you on your journey. Please don’t hesitate to reach out if there’s ever anything you need; we’re always here for you!
Highly recommended!
I had started the glp-1 shots 5 months ago. I had an issue with one order and it was taken care of promptly, above and beyond expectations. Thank you! And the shots are working wonderfully!! I haven't been this weight in over 30 years. Still more work to do but feeling great!
26 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for taking the time to share your experience! We’re so glad to hear that the issue you encountered was resolved smoothly, and we truly appreciate your patience throughout the process.
Congratulations on your weight loss progress! We’re so proud of your consistency and dedication, and we’re incredibly grateful for the opportunity to support you along the way. We’re all cheering you on!
Very professional and helpful.
27 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your kind feedback! We’re so glad to hear that you’ve been happy with your experience with us.
Please don’t hesitate to reach out if there’s ever anything we can do to further support you; we’re here for you every step of the way!
Choosing Elara for my weight loss…
Choosing Elara for my weight loss journey has been one of the best decisions I’ve made. Their services are wonderful, but I really want to highlight how amazing the customer service has been. Every single person on the team has been incredibly helpful and supportive. They truly care about their clients and it shows in every interaction. Thank you, Elara!
26 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for taking the time to share this thoughtful review! We’re absolutely thrilled to hear that you’ve been happy with your experience with us.
As a company dedicated to supporting and empowering women on their health journeys, we always strive to provide every patient with a smooth and supportive experience. We’re so glad to hear that our support team was able to provide the attentive and helpful care that you deserve.
Thank you again for your trust and kind words. Please don’t hesitate to reach out if there’s ever anything more we can do to support you; we’re here for you every step of the way!
Nellie is amazing
I would like to give a big
THANK YOU to NEELIE she has been an amazing support throughout my journey she has always been an empathetic representative for me when needed. Her commitment , compassion and the love she shows us goes unnoticed. Thank you for all the knowledge you always share , making me to feel comfortable gave me the peace of mind to start with Elara. 🩷
24 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for taking the time to share this wonderful review! We’re so happy to hear that Neelie was able to help you feel supported and cared for throughout your journey.
We’re truly proud of your consistency and dedication, and we’re so grateful to have you as part of our community. Thank you for your trust in us.
Please don’t hesitate to reach out if there’s ever anything more we can do to support you; we’re here for you every step of the way!
Because she cares
The reason why I gave a chance to Elara was because of NEELIE. She explained not only the medication itself but how I was going to benefit by eating and continue to do great progress throughout my journey. Knowing that I have someone holding my hand while I got on my feet and get all the knowledge I need was extremely important for me. Medication arrived with in 3 days and the process was great with her help. It has been the best experience I have had and made the best choice.
11 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your kind words!
We’re so happy to hear that Neelie was able to make you feel supported and confident throughout your journey, and that the process has felt smooth and seamless. We always strive to build an empowering and supportive community for our patients, and we’re truly honored to have you as part of it!
Thank you again for your trust and support. Please don’t hesitate to reach out if you ever need anything at all; we’re here for you and are cheering you on every step of the way!
I did have a concern due to not…
I did have a concern due to not receiving a email but once I reached out to Elara they contacted me super fast Ethan was able to make me feel comfortable about my order and also sent me my confirmation number
24 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for taking the time to share such a thoughtful review! We’re so happy to hear that Ethan was able to assist you promptly and help you feel supported throughout the process. We’ll be sure to pass your kind words to him!
Thank you for placing your trust in Elara. Please don’t hesitate to reach out if there’s anything we can do to further support you; we’re always here for you!
Speedy Delivery
My husband placed his order and his meds arrived within 3 days. We were not expecting them to arrive so fast! Packaging was good and the instructions were clear and easy to understand.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your thoughtful feedback! We’re so glad to hear that you were satisfied with our delivery time. We always strive to provide a smooth and supportive experience for all of our patients, and we’re truly grateful to hear that this was reflected in your husband’s experience.
Please don’t hesitate to reach out if there’s anything you need at all; we’re here to support you every step of the way!
Honestly by far the best experience ive…
Honestly by far the best experience ive ever had with any telehealth company. Meds came so quick- and i was at a funky stall but with Elara its almost like that doesnt exist anymore! Would recommend 100% over again ❤️
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your kind feedback! We’re so happy to hear that your shipment experience has been seamless.
Congratulations on pushing through your weight loss stall; that’s a huge accomplishment! We’re truly proud of your consistency and dedication, and we’re so excited to be part of your journey.
Please don’t hesitate to reach out if there’s ever anything we can do to further support you. We’re rooting for you!
My journey with Elara
I’m coming up on a year with Elara and overall it’s been a really positive experience for me. I started my journey looking for something that would actually support my weight-loss goals in a realistic way, and I’ve felt like I’ve had that here.
The process has been pretty smooth from the beginning, getting set up, staying on track, and communicating when I needed help. Shipping has been reliable, and I haven’t felt lost in the process like I have with other programs in the past. The patient portal is also easy to use, which makes everything feel more organized.
What I appreciate most is that it feels like a steady, supported approach instead of something confusing or overwhelming. It’s been a big part of my consistency this past year.
Overall, I’m glad I chose Elara and I’m continuing my journey with them.💛
24 czerwca 2025
Opinia niezależna
Odpowiedź od Elara
Thank you so much for taking the time to share such a thoughtful review, and for trusting Elara with your weight loss journey.
As a company created specifically to empower women on their wellness journeys, we always strive to provide care that feels approachable and sustainable. Hearing that reflected in your experience truly means so much to us.
We’re especially grateful to know that the patient portal and our support team have helped you feel more confident and familiar with the process along the way.
Most of all, we’re incredibly proud of your consistency and dedication over the past year; that’s an amazing accomplishment, and we’re honored to have been able to support you through it!
Thank you again for your trust and kindness, and please don't hesitate to reach out if you ever need anything at all. We will be cheering you on every step of the way!
Quick response time
20 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you for your kind feedback! We always strive to provide our patients with the prompt and helpful assistance they deserve, so it truly means a lot to know that this was reflected in your experience.
Please don’t hesitate to reach out if you ever need anything; we’re always here for you!
Thank you so much for getting back to…
Thank you so much for getting back to me so quickly.
18 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your thoughtful feedback! We’re delighted to hear that we were able to provide you with the support and care you deserve.
Please don’t hesitate to reach out if there’s ever anything else we can assist you with; we’re always happy to help!
Great Company
I have had such a great experience so far with Elara. From the support team to the doctors, everyone has been great!
15 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you for taking the time to share your experience! Creating a smooth and supportive experience for our patients is always our top priority, so your kind words mean a great deal to us.
We’re truly honored to be part of your journey, and we look forward to supporting you every step of the way!
Really great site to start your weight…
Really great site to start your weight loss journey from and not really any issues I had an issue with my payment but someone helped me and got it fixed pretty quickly
15 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve been happy with your journey with us so far.
We’re also pleased to know that our team was able to assist you promptly and efficiently with your payment issue; providing reliable care for our patients is always our top priority.
Thank you for trusting us to be part of your weight loss journey; your support means a great deal to us!
Customer support
Customer support, Iris Matthew, responded to my email in a timely manner and offered suggestions on my continuing treatment. Great company.
13 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your thoughtful feedback! We’re delighted to hear that Iris was able to respond promptly and provide you with helpful guidance. Making sure that our patients feel supported every step of the way is always our top priority, so it truly means a lot to know that this was reflected in your experience.
If you ever need anything at all, please don’t hesitate to reach out; we’re always happy to help!
Iris was amazing! Thank you, Elara!
Iris was amazing! I appreciate her very quick replies and going the extra mile!
11 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you for sharing your experience with us! We’re so glad to hear that Iris was able to assist you quickly and effectively; we'll be sure to pass your kind words along to her!
Providing caring and reliable support throughout your journey is always our goal, and we’re honored to be here for you every step of the way. Please don’t hesitate to reach out if there’s ever anything else we can help with!
Fast service
Fast service. Professional attitude and eagerness to help. The agent was excellent!
8 maja 2026
Opinia niezależna
Odpowiedź od Elara
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you had a positive experience with our team, and that our agent was able to provide you with professional and helpful assistance.
We truly appreciate your support and are always here if you ever need anything!
Odpowiedź od Elara
Thank you so much for your kind feedback! We’re so glad to hear that our team was able to provide prompt and helpful support. It truly means a lot to us to be part of your journey!
Please don’t hesitate to reach out if you ever need anything, we’re always here to support you every step of the way!
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