I tried to check the operator and licence details before depositing. The licence link opened an empty page, and ownership information was buried in vague terms. Support sent me back to the same broken... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The dark mode interface is incredibly sleek and easy on the eyes during late-night sessions.
a small thing that turns out to matter. the payout request timestamps in the account history are in a different timezone to the emails they send you, which means the five day window they quote starts... Zobacz więcej
The representative asked for my bank statement, then another agent asked again six hours later. The same account, same ticket, no sign either had read the upload notes. I ended up checking the identic... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
One e-wallet deposit failed and…
One e-wallet deposit failed and reversed, and the money came back after a bit. A hiccup that got sorted plainly, evens out to fine overall.
Cashout failed after KYC.
Nora from support chat answered
Nora from support chat answered, sort of.
The problem was that the transcript disappeared when the window refreshed. Friendly support isn't useful when no one reads the thread. I noticed it because I looked both desktop and mobile
before dinner the lobby showed new…
before dinner the lobby showed new games with bright badges, but half of them opened to a blank provider screen. Reloading helped once, then failed again.
Really polished stuff.
maybe it is normal there, but it felt sloppy from my side.
Site
Site, fine. app, not fine. same account. same slots. crashes only in the app.
The homepage gave a decent first…
The homepage gave a decent first impression, but the response arrived far too late. After that, I did not feel comfortable continuing.
seriously
seriously, favourites disappeared after I logged out and came back on iPhone SE Small thing, except I had saved a few games to avoid that messy lobby. Back to scrolling through tiles again.
the FAQ contradicts the bonus terms…
the FAQ contradicts the bonus terms page. One says x40, the other a different figure. When I asked which was right, someone on chat called Amy just said 'the terms apply'.
Halfway through the session
Halfway through the session, FAQ and email asked for different documents. It stayed that way after refresh, which made no sense
The game loaded on desktop and failed…
The game loaded on desktop and failed on my old tablet. Same account, same Wi-Fi, but mobile just spun until the session timed out. The detail mattered because the balance had changed.
I gave the site another chance during…
I gave the site another chance during lunch, and the status changed backwards to processing. That was enough for me.
saturday afternoon
saturday afternoon, rain, nothing else to do. opened the lobby. eleven of the first twenty tiles were games i cannot open because they are not licensed here. why they show at all is beyond me and they cannot be hidden.
Cashback appeared on my account banner…
Cashback appeared on my account banner last Tuesday, but the expiry clock had already started before I even opened the spins. A promotion does not have to be amazing, but it should at least be clear, and this one was not. The screenshot proving it was already sitting in the support thread.
I expected a normal casino account…
I expected a normal casino account page. Then account pages felt like separate systems
the clean design did not help when details mattered. I was only trying to sort a small account issue.. I would not have cared if the site had shown one honest status 🤦
my Mastercard option vanished at cashout
App updated and half my favourites were…
App updated and half my favourites were gone, plus Reactoonz wasn't in the catalogue at all any more. No note about games being pulled, just vanished.
The representative asked for my bank…
The representative asked for my bank statement, then another agent asked again six hours later. The same account, same ticket, no sign either had read the upload notes. I ended up checking the identical screen again afterwards.
The bingo hall opened late
The bingo hall opened late, then the desk still charged the full early session price. I had already bought my booklets, so I sat down annoyed before the first number was even called.
Chat put me in queue position 18
Chat put me in queue position 18, then disconnected right as I typed the ticket number #7553. When I rejoined, the next agent had no history and asked me to explain it all again 😑 maybe it is normal there, but it felt sloppy from my side.
No clear licence information
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
