I chose a delivery option standard 3-5 working days, I had a few days off work. On the fifth day it hadn’t arrived and I contacted their ‘customer service’ and they told me that it hadn’t been dispatc... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The whole experience from ordering to the delivery was so easy . The beds are very good quality better than we thought they would be . We were told what time they would be delivered and they were on t... Zobacz więcej
Reakcja na opinię
The customer service and manufacturing quality are really fantastic. The customer support team are very knowledgeable and efficient while remaining kind and upbeat. Bed is sturdy and well up... Zobacz więcej
Reakcja na opinię
Ordered the panda memory foam mattress topper due to having back ache and not sleeping too well on previous mattress toppers. Delivery was quick and I was updated with tracking via email. The mattress... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Producent mebli
- Sklep z łóżkami
- Sklep z meblami do sypialni
Napisane przez firmę
At Winksleep we believe in creating beds and furniture to be loved, shared, enjoyed and endeared. As we don’t import our beds, each one is beautifully designed and constructed here in the UK.
Dane kontaktowe
Savile Business Centre, Mill Street East, WF12 9AH, Dewsbury, Zjednoczone Królestwo
- sales@winksleep.co.uk
- winksleep.co.uk
3,6
Średnia
261 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick fast delivery
Quick fast delivery.
Very comfy and good quality mattress
18 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Hi Erica,
Thank you for your great review! 😊 We're so glad to hear you were happy with the quick delivery 🚚 and that you're enjoying the comfort and quality of your new mattress 🛏️💤.
We truly appreciate your feedback and hope to have the pleasure of serving you again in the future!
Best wishes,
The WinkSleep Team ✨💙
Odpowiedź od Winksleep
Hi there!
Thank you so much for your fantastic review! 🌟 We’re delighted you’re happy with our service. 😊
We look forward to welcoming you back to WinkSleep again soon! 🛏️💫
Warm regards,
The WinkSleep Team
Absolutely obsessed with my new bed!
Absolutely obsessed with my new bed!! I could not have asked for a better service. 10/10 customer service from ordering straight through to delivery. The quality of the bed is next level and it’s everything I could have asked for. Totally completes the room! Will definitely be purchasing from them again
5 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Hi Paige,
Thank you so much for your wonderful review! 🌟 We're absolutely thrilled to hear that you're loving your new bed and that our service met your expectations from start to finish 🙌
It means a lot to know that we could help complete your room just the way you imagined 🛏️✨ We truly appreciate your kind words and can’t wait to welcome you back for your next purchase! 💛
Best wishes,
The Winksleep Team
Couldn’t Be Happier With My new Bed
I recently bought a bed from Wink Sleep and I couldn’t be happier with my choice. At first, I was unsure about the right size, but the person responsible for their Instagram was incredibly attentive and answered all my questions with so much patience. The delivery was super quick, and the bed itself is just perfect. It has a huge ottoman storage space underneath, which makes it so practical, and the fabric is absolutely beautiful. On top of that, it was really easy to assemble. I’m genuinely impressed with both the quality of the product and the customer service — highly recommend!
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Winksleep
Hi Kezia,
Thank you so much for your wonderful review! 💙 We're thrilled to hear that you're loving your new bed and that our team on Instagram was able to assist you so patiently — we’re always happy to help! 😊
It's fantastic to know the quick delivery, beautiful fabric, spacious ottoman storage, and easy assembly all lived up to your expectations. Your kind words about the quality and customer service truly mean a lot to us.
We’re so grateful for your recommendation and hope to welcome you back again in the future! 🛏️✨
Warm wishes,
The Wink Sleep Team 💫
Amazing quality beds
Amazing quality beds! Had mine for over 2 years now and still completely obsessed 🤍
23 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Hi Liv,
We're so pleased to hear that after 2 years you're getting the most out of your bed with us!
We aim to ensure our beds are as durable as possible so reviews like this let us know we're heading in the right direction.
Thank you again,
From the team here at Winksleep
The best most comfy bed ever and great…
The best most comfy bed ever and great friendly service
23 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Hi Dani,
Thank you for your kind words for our team and the bed itself!
Here at Winksleep we aim to offer not only comfy beds, but a comforting service with our team.
We’re so glad that came through in your experience. Thanks again for your support, and we can’t wait to welcome you back soon!
Warm regards,
The Winksleep Team
Great service & delivery.
Great service & delivery.. lovely bed would definitely recommend
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you for your review.
We're glad to hear you were happy with the quality, value, and prompt delivery 🚚💨
Thanks again from all of us.
The WinkSleep Team
Love my new matress
3 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you for your review.
We're glad to hear you were happy with the quality, value, and prompt delivery 🚚💨
Thanks again from all of us.
The WinkSleep Team
Amazing customer service and impeccable…
Amazing customer service and impeccable bed frame
5 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you for your review.
We're glad to hear you were happy with the quality, value, and prompt delivery 🚚💨
Thanks again from all of us.
The WinkSleep Team
Odpowiedź od Winksleep
Thank you for your review.
We're glad to hear you were happy with the quality, value, and prompt delivery 🚚💨
Thanks again from all of us.
The WinkSleep Team
Ottoman bed received with no base
Ottoman bed received with no base, not advised in description. Customer service a advice given around delivery details were incorrect.
20 sierpnia 2025
Opinia niezależna
Odpowiedź od Winksleep
Hi there,
We're sorry to hear you haven't had the best experience with us - this is not something we aim to provide our customers with.
We have reached out to gain some further information in regards to your order as we want nothing more than to ensure this is resolved for you.
Please do get back to us so we can look into this for you?
Warm regards,
The Winksleep Team
Good mattress
6 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you for your review.
We're glad to hear you were happy with the quality, value, and prompt delivery 🚚💨
Thanks again from all of us.
The WinkSleep Team
Odpowiedź od Winksleep
Thank you for your review.
We're glad to hear you were happy with the quality, value, and prompt delivery 🚚💨
Thanks again from all of us.
The WinkSleep Team
Excellent service and great product
Excellent service and great product. Would recommend.
21 maja 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you for your review.
We're glad to hear you were happy with the quality, value, and prompt delivery 🚚💨
Thanks again from all of us.
The WinkSleep Team
great quality and long lasting comfort
great quality and long lasting comfort
4 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you so much for your lovely feedback! 💛 We’re thrilled we could sort your delivery smoothl
good mattresses
8 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you so much for your lovely feedback! 💛 We’re thrilled we could sort your delivery smoothl
Great mattress and fast delivery!
2 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you so much for your lovely feedback! 💛 We’re thrilled we could sort your delivery smoothl
Odpowiedź od Winksleep
Thank you so much for your lovely feedback! 💛 We’re thrilled we could sort your delivery smoothl
amazing mattresses!!!
8 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you so much for your lovely feedback! 💛 We’re thrilled we could sort your delivery smoothl
good matresses
8 września 2025
Opinia niezależna
Odpowiedź od Winksleep
Thank you so much for your lovely feedback! 💛 We’re thrilled we could sort your delivery smoothl
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.