Recently bought a mattress from Winksleep - perfect service from start to end and a great price. Really good quality mattress too. Will definitely use again soon for our next mattress.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I chose a delivery option standard 3-5 working days, I had a few days off work. On the fifth day it hadn’t arrived and I contacted their ‘customer service’ and they told me that it hadn’t been dispatc... Zobacz więcej
Reakcja na opinię
The whole experience from ordering to the delivery was so easy . The beds are very good quality better than we thought they would be . We were told what time they would be delivered and they were on t... Zobacz więcej
Reakcja na opinię
The customer service and manufacturing quality are really fantastic. The customer support team are very knowledgeable and efficient while remaining kind and upbeat. Bed is sturdy and well up... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Producent mebli
- Sklep z łóżkami
- Sklep z meblami do sypialni
Napisane przez firmę
At Winksleep we believe in creating beds and furniture to be loved, shared, enjoyed and endeared. As we don’t import our beds, each one is beautifully designed and constructed here in the UK.
Dane kontaktowe
Savile Business Centre, Mill Street East, WF12 9AH, Dewsbury, Zjednoczone Królestwo
- sales@winksleep.co.uk
- winksleep.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The quality of the mattreses whuch i…
The quality of the mattreses whuch i had ordered were great just by mistake I ordered small otherwise i like the quality and staff is cooperative

Odpowiedź od Winksleep
Fantastic customer service
Fantastic customer service, come back to any queries so quickly and help to solve any problems. Would recommend this company.

Odpowiedź od Winksleep
Amazing service
Amazing service, spoke with Chloe and she was exceptionally helpful definitely recommend

Odpowiedź od Winksleep
I can’t recommend Wink Sleep enough
I can’t recommend Wink Sleep enough! They are so professional and friendly (especially Chloe from customer service) and the quality of my bed is next level for the price.
Would 100% recommend to a friend

Odpowiedź od Winksleep

Odpowiedź od Winksleep
amazing service
Amazing service received by Chloe at Winksleep, very polite, answered all my questions and was really helpful in the aftercare of my bed purchase. 5*

Odpowiedź od Winksleep
Rude customer service lady- UPDATE REVIEW NOW
UPDATED REVIEW- Was a 1* review before becausw of Reema in customer service but Chloe rang me and apologized sorted out my issue with me and really showed me great customer service skills. She made sure I feel heard as a customer and she is really great at her job, a credit to the company. Now a happy customer 5* review based on Chloe.

Odpowiedź od Winksleep
Good service in the end!
I have updated my review today (previously 1 star) due to the amazing customer service I received from Chloe and her dedication to sorting out my delivery issues spanning the previous month. Still 3 stars as bed is great but I had a terrible customer service experience before she got involved and website does not reflect reality in terms of delivery lead time and “fast & free” delivery which it isn’t either of them., if customer service that she has shown is reflected in their future orders and they amend their false advertising on the website they could get much higher review scores in the future.

Odpowiedź od Winksleep
Excellent in all ways
Excellent in all ways. Very happy with the bed and the overall service - thank you x

Odpowiedź od Winksleep
Great memory foam mattress
The company was very useful in sorting out my issues and providing me with a solution with quick delivery. Great memory foam mattress.

Odpowiedź od Winksleep
Our bed is lovely
Our bed is lovely. Your delivery drivers were amazing. They went above and beyong even though they had to make 2 trips. Thank you.

Odpowiedź od Winksleep
Appalling customer service. AVOID!
Zero consistency in communication - it was only when I chased for an update on the requested delivery date change I found out it was still due to turn up on the day I said I wouldn't be in!
They're also refusing to give me a refund for chosing express delivery because apparently Nowich is a "remote area of the UK".
Can't comment on the quality of the bed frame because it won't arrive until they next decide to deliver to the area.
Avoid at all costs.

Odpowiedź od Winksleep
Purchased 3 mattresses
Purchased 3 mattresses, all received in good time and all of excellent quality. Would definitely recommend if your looking for mattresses m, great quality & great prices.

Odpowiedź od Winksleep
The beds are exactly as it’s shown😊the…
The beds are exactly as it’s shown😊the mattress are very comfortable😌so yes really happy!
The only thing that I’m not happy it’s the person who bring the staff didn’t help me at all.
Also the lady that she called me she was really nice and kind!! Thank you.

Odpowiedź od Winksleep
2 perfect bed
I ordered 2 lift up bed for my sons and they are perfect. Super fast delivery and very well wrapped so they didn’t get dirty during transporting. Thank you 5*****

Odpowiedź od Winksleep
Services was great
Services was great . Mattress delivered within few days . We'll packaged and protected.
Mattress was bought for my 16 year old son . So far he his delighted and thinks he actually sleeping better . Would recommend

Odpowiedź od Winksleep
King size ottoman gas lift bed
First time using this company for my daughter’s king size velvet crush ottoman bed? Ho my god it’s fantastic it looks stunning loads of space under the lift up ottoman. I will definitely be buying another one. Also just to comment when the bed arrived the delivery driver was fantastic. Xxx Thankyou

Odpowiedź od Winksleep
Great mattress
Great mattress, it’s not to soft and not to hard. Brought for my daughter was unsure whether it would be suitable but it’s perfect. She usually comes and invades my bed but I cannot help but to jump in hers now because it’s so cosy. So happy delivery was great and so was all communication.

Odpowiedź od Winksleep
Had issue with bed
Had issue with bed, quickly resolved with customer service

Odpowiedź od Winksleep
Doświadczenie Trustpilot
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