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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to connect to my wi-fi, and simple to set up. It is so quiet that I held my hand over the top to know it was working. The dust I could smell in our home is no longer detectible. Fast delivery,... Zobacz więcej

Oceniono na 4 z 5

Website should have a filter to lookup correct filter based on machine. It would make the process much easier. Additionally webpage with air purifier should recommend correct filter. Other than poor f... Zobacz więcej

Oceniono na 1 z 5

Winix makes a decent product, but the current cost of replacement air filters is a scam. Pricing a single filter replacement at $112 and then "discounting" it to 80 some bucks? These filters are... Zobacz więcej

Oceniono na 3 z 5

I have 4 Winix U300s in my home, I bought them all within a year of each other. One of them developed a fan rattle which got louder over time. Two of the others had a fan that became unstable,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep AGD
  2. Dostawca filtrów powietrza
  3. Firma elektroniczna
  4. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

Improve your air quality with Winix Air Purifiers. Our air cleaners remove 99.97% of particles with True HEPA Filtration and PlasmaWave Technology.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

28 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy to connect to my wi-fi

Easy to connect to my wi-fi, and simple to set up. It is so quiet that I held my hand over the top to know it was working. The dust I could smell in our home is no longer detectible. Fast delivery, and the product was well packed. The instructions were easy to understand, and I would purchase this unit again, no regrets!

8 maja 2026
Opinia niezależna
Oceniono na 4 z 5

Website should have a filter to lookup…

Website should have a filter to lookup correct filter based on machine. It would make the process much easier. Additionally webpage with air purifier should recommend correct filter. Other than poor filter on website it was a good experience.

4 maja 2026
Opinia niezależna
Oceniono na 3 z 5

Shipping and notification info was…

Shipping and notification info was never given but when the product got here it works great. We love it. The product works great. Not work on your front end speaking with the back end to keep your customers up to speed. Give me a call. I can help you out.

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great product (C535 Air Purifier) both…

Great product (C535 Air Purifier) both from an operational standpoint and an aesthetics standpoint, acceptable shipping time (about 7 days from purchase to arrive across country), secure package, good customer care by phone.

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Was easy

Was easy, fast, and secure. Also fits my air purifier perfectly. Would highly recommend any products from Winix.

28 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Winix is a terrible company

Winix is a terrible company, their customer service is terrible with a I don't care attitude. Their products are made very cheap and I will never purchase their products again, as I said their customer service and warranty issues are terrible.

15 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Zero stars for Winix!!! DO NOT BUY THEIR PRODUCTS!!!

If I could give the Winix company zero stars I would. I’m actually thinking about returning the 2 air purifiers I bought from Amazon because this company treats their customers like dirt!! I submitted a claim to them for a 5510 air purifier that wasn’t working correctly and they totally blew me off not ever responding in any way!!! If you’re thinking about buying anything from this company STEER CLEAR BECAUSE THEY DON’T CARE ABOUT THEIR CUSTOMERS ONE IOTA!!!! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

21 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Customer service is NON existent

Customer service is NON existent. I emailed customer service, NO response. I've since returned BOTH units to Costco, I've also notified Costo leadership that Winix customer service can't be bothered to reply to customers and the alexa integration is laughable. Do NOT recommend.

29 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Not great customer service

“I contacted Winix because the replacement filter I bought was listed as compatible with the C545, but my unit is the C545-S (the ‘S’ version), which wasn’t clearly distinguished in the description. The filter didn’t fit, and although the return window had passed, Winix did offer a partial credit, which I appreciate. However, I still feel the product listing was misleading and wish the compatibility information had been clearer to avoid this issue in the first place.”

17 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

I bought one of their air purifiers from Amazon and after less than a year the cord sparked when I plugged it in and the plug blew off. I contacted them and they responded immediately. They sent me a label so I could return it with no shipping cost. Then they evaluated the problem and sent me a new unit. Easy as that--I am so appreciative!

25 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

The air purifier was okay but they…

The air purifier was okay but they shipped their filter producing factory to thailand and now the quality of the air filter has gone down abysmally to the point where it is dangerous to buy this brand. They off-gas when you first buy and these harmful chemical smells have hurt me dangerously the past 4-5 days. I have ran it continuously the past week outside and even a wiff of it gave me severe migranes and drowsiness that was scary from this NEW filter. They also told me that I had to return it and shipping was on my dime, just to buy a new filter from them : that was also made in thailand and could very likely have the same chemical smells. What a disgusting company, all just to save a couple of dollars in profits I bet.

14 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

We have just purchased our winix 14 days ago

I have just purchased 2 winix, its been 14 days of fresher air and cut down on most of the allergens in the air. We have older people in the house and I wanted to keep the house with fresher air to keep them healthier.
I love your system. I have a clean air machine from about 50 years ago and you had to leave the house as soon as you turned it on to purify the air after that you were ok. but the first initial time you turned it on was a challenge. Now my old system still works but it was not feasible to get everyone out of the house to get the air clean. Thank you Winix for a more adaptable system.

10 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Customer service is a joke

Customer service is a joke. The agents are rude and unprofessional. Buy another brand before you are stuck having to order expensive replacement filters from these scammers.

16 września 2024
Opinia niezależna
Oceniono na 1 z 5

App WILL Brick your phone

WI FI enabled air purifier bricked my phone.

I downloaded the app and it made my phone hang randomly. Then, the third time, it just completely crashed. Nothing could turn it back on. DO NOT BUY THIS PRODUCT.

23 września 2023
Opinia niezależna
Oceniono na 1 z 5

Terrible customer service/tech support

Terrible customer service/tech support. Paid nearly $1000 for a Winix air purifier that stopped working a few months out of warranty. Winix response: “the warranty has expired”. Then they ghosted me when I messaged them (twice) for help on how to have it repaired.

6 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Replacement filters shouldn't cost 1/4 of the air purifier price.

Winix makes a decent product, but the current cost of replacement air filters is a scam. Pricing a single filter replacement at $112 and then "discounting" it to 80 some bucks? These filters are essentially made of folded paper and have a carbon pre-screen. I can almost guarantee they're manufactured for under 12 bucks each. Corporate greed is what dictates the insane price. I seriously hope they end up in a class action lawsuit for price gouging.

The sales model is the same as printers and ink. The unit doesn't have to sell for much profit, because they make all the money on the replacement of disposables.

26 czerwca 2022
Opinia niezależna

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