Super fast delivery and great price! Extremely satisfied. I bought my favorite gummies here at a much better price than anywhere else. It arrived in literally just one day, which was a pleasant sur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wanted to get some cherry lemonade nerds, found wingsmart online, easy to use website and nice fast delivery. Lots of options and choices on their website.
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First time using Wings Mart and it was so seamless that I had completely forgotten I had ordered and was surprised when the order turned up within a few days. Was the cheapest I could find for the pro... Zobacz więcej
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Placed an order on 28th June, Shipping was confirmed on 29th June and then shipping cancelled on the 1st of July. No response to 2 emails regarding my order. Luckily was a bit wary in the first pla... Zobacz więcej
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Dane kontaktowe
Unit 12 Cosgrove Way, LU1 1XL, Luton, Zjednoczone Królestwo
- +44 7459 222841
- wingsmart.info@gmail.com
- wingsmart.co.uk
4,2
Dobra
103 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great company
Great company, fast delivery and on time, great customer service.Have used a few times , would definitely recommend.
7 lipca 2026
Odpowiedź od Wingsmart
Thank you so much for your wonderful review! 🌟
We’re absolutely delighted to hear that you had a great experience with WingsMart and that your order arrived on time and in excellent condition. Providing fast delivery, quality products, and reliable customer service is always our top priority, so it’s incredibly rewarding to know we met your expectations.
Your kind words and recommendation truly mean a lot to our entire team. Positive feedback from valued customers like you motivates us every day to continue improving and delivering the best possible shopping experience.
We sincerely appreciate your support and trust in WingsMart. It was our pleasure to serve you, and we look forward to welcoming you back again soon for your next order.
Thank you once again for choosing WingsMart!
Sent me products that expired within…
Sent me products that expired within two weeks of purchase
6 lipca 2026
Opinia niezależna
Odpowiedź od Wingsmart
Dear Customer,
Thank you for bringing this to our attention.
We sincerely apologize that you received products with a short best-before date. This is not the standard of service we aim to provide, and we understand your disappointment.
Please contact us with your order number and, if possible, a photo of the product showing the best-before date. We'll investigate the issue promptly and arrange an appropriate resolution, whether that is a replacement or a refund.
We appreciate your feedback, as it helps us improve our quality control processes and prevent similar issues in the future.
Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Kind regards,
Wingsmart Customer Support
Shipping cancelled without explanation
Placed an order on 28th June, Shipping was confirmed on 29th June and then shipping cancelled on the 1st of July. No response to 2 emails regarding my order. Luckily was a bit wary in the first place and paid by Klarna for buyer protection and have started the process of forcing a refund.
Update:
After emailing their sister company, was able to get to a resolution and refund issued. Added an extra star for the quick refund and email explaining where the problem arose.
28 czerwca 2026
Opinia niezależna
Odpowiedź od Wingsmart
Dear Customer,
Thank you for taking the time to update your review.
We sincerely apologize for the frustration and inconvenience caused by the cancellation of your order and the lack of communication. We understand how disappointing this must have been, and we're sorry that we did not meet your expectations.
We're pleased that we were able to resolve the issue and process your refund promptly after you contacted our sister company. Thank you for acknowledging our explanation and for updating your review.
We have reviewed what happened and are taking steps to improve our communication and order processing to help prevent similar situations in the future.
Thank you for your patience and understanding. We truly appreciate your feedback and hope we'll have the opportunity to provide you with a much better experience in the future.
Kind regards,
Wingsmart Customer Support
I paid for fast delivery but it wasnt…
I paid for fast delivery but it wasnt fast delivery at all and the crisps were all broken and the package was open and damaged so I don’t think you did very well at all.
24 czerwca 2026
Odpowiedź od Wingsmart
Dear Customer,
Thank you for your message, and we're very sorry to hear about your experience.
We sincerely apologize that your order did not arrive as expected. We understand your disappointment, especially after paying for expedited delivery, and we're sorry that the package arrived damaged with the crisps broken.
Please send us a few photos of the damaged package and the broken items so we can investigate this with our courier and resolve the issue as quickly as possible.
Once we receive the photos, we'll work with you to find a suitable solution, whether that's a replacement or a refund.
We truly appreciate your patience and apologize again for the inconvenience caused.
Kind regards,
Wingsmart Customer Support
Odpowiedź od Wingsmart
Thank you so much for your 5-star review, Allanah Rex!
We’re really pleased to hear you’re happy with the variety of drinks and that there’s a good mix with no repeats. That’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to serving you again soon!
Great value with exceptional service …
Great to see a company selling a vast variety of products at very reasonable prices. We purchased Watermelon flavoured Halls, that until now, we could only purchase in Spain... Exceptional service. Will highly recommend and continue to use.
27 maja 2026
Opinia niezależna
Odpowiedź od Wingsmart
Thank you so much for your wonderful review! 🌟
We're delighted to hear that you were able to find the Watermelon Flavoured Halls through Wingsmart, especially a product that had previously only been available to you in Spain. Our goal is to bring customers a wide variety of unique products at great prices, so feedback like yours means a lot to us.
We're also thrilled that you were happy with our service. Thank you for your recommendation and continued support — we truly appreciate it and look forward to serving you again soon!
Kind regards,
The Wingsmart Team.
DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE
This company has the worst customer service of any company I've ever had to deal with in my life. My order was thrown away by customs, I was never notified I had to pay import fees. Months of going back and forth (when I would actually get a response from them) and they never offered to resend the item or give me a refund. It's been 8 months of going in circles with them. They just tell me to give them time and hope I go away. At this point I don't know why they won't just give me a refund. Usually businesses care about the customer experiences- they do not, at all.
1 października 2025
Opinia niezależna
Odpowiedź od Wingsmart
Hi Lori,
We're very sorry to hear about your experience.
We shipped your order on time and provided the tracking information. Unfortunately, the parcel was held by US Customs due to import duties and taxes required by the destination country, which are outside of our control.
We understand how frustrating this situation has been and sincerely apologize for the inconvenience caused. Our team has responded to your enquiries and worked to find a solution. We always aim to help our customers whenever possible.
If there is anything further we can do to assist, please contact us directly and we will be happy to help.
Kind regards,
WingsMart Customer Support
Chocolate delight!
Went on holiday, ended up finding some chocolate that I loved and couldn't find on my return to UK, and Wingsmart was one of the few places I could find it without insane fees!
Fast delivery too! 5 star service!
27 maja 2026
Odpowiedź od Wingsmart
Thank you so much for your lovely feedback! 🍫😊
We’re really happy you found your favourite chocolate with us and enjoyed our service.
We truly appreciate your support—hope to see you shopping with Wingsmart again soon! 💛
I would say the experience was…Disappointing
I would not say the experience was great, When I purchased my item and also the delivery charge I was later charged €19.50 cent
I accept this was a charge imposed by the Irish government but it would have made a difference had I known in advance
3 czerwca 2026
Odpowiedź od Wingsmart
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for the disappointment caused by the additional €19.50 import charge. While this fee was imposed by the Irish authorities and is not collected or controlled by us, we completely understand your frustration.
We would especially like to apologize that this potential charge was not clearly communicated before your purchase. Had we been aware that this fee would apply to your order, we would have made every effort to inform you in advance so that you could make a fully informed decision.
Customer satisfaction and transparency are extremely important to us, and your feedback will help us improve the information we provide regarding international deliveries and possible customs or import charges.
We truly appreciate your order and your honest review, and we hope to have the opportunity to serve you again in the future with a much better experience.
Chocolate out of stock.
The chocolate that I ordered was out of stock. I did not want the offered replacement, and asked for my money to be returned. This was actioned and the cash was back on my card within a reasonable time.
27 kwietnia 2026
Odpowiedź od Wingsmart
Thank you so much for your valuable feedback! 😊
Customer satisfaction is always our top priority, and we truly appreciate your support. We look forward to serving you again soon!
Odpowiedź od Wingsmart
Thank you so much for your valuable feedback! 😊
Customer satisfaction is always our top priority, and we truly appreciate your support. We look forward to serving you again soon!
All arrived on time..thank you🙏🏻
29 marca 2026
Odpowiedź od Wingsmart
Our pleasure is always to serve you the best.. Thanks..
Odpowiedź od Wingsmart
Merci beaucoup 😊 Revenez quand vous voulez !
Disappointed - be aware
Extremely disappointed as placed an order and the day before delivery was advised that the item was out of stock and the order cancelled.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Wingsmart
Sorry for the inconvenience Caused to you.. and we Promptly Refunded for the Out of Stock Orders... First of all, I am unable to find your Order on our Database.. Can you Please share your Order Number...
Still waiting on my order….
23 lutego 2026
Odpowiedź od Wingsmart
Dear Customer,
Really Sorry for the inconvenience caused to you..
We already refunded to you
Check stock before ordering !!…
Took the order showing in stock and day before delivery said they were sending an alternative . Their tracker said it had left 4 days before ! All seemed very dodgey and more likely hope to get away with sending an alternative all along . Very disappointed and still waiting for refund
1 marca 2026
Odpowiedź od Wingsmart
Thank you for sharing your feedback. We are truly sorry for the inconvenience caused with your order.
Unfortunately, this situation occurred due to an unexpected issue with our shipping partner’s tracking system. The parcel status was incorrectly updated, which understandably created confusion regarding the dispatch and delivery timeline.
Please rest assured that your refund has already been successfully processed from our side. The amount will reflect in your account according to your bank’s processing time.
At Wingsmart, customer satisfaction is extremely important to us. We always aim to provide the best service and genuine products to our customers, and situations like this are certainly not the experience we want anyone to have.
We sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding. If there is anything further we can assist you with, our support team will always be happy to help.
Thank you again for bringing this to our attention.
– Wingsmart Customer Support
I asked to order Irish Cadbury Dairy…
I asked to order Irish Cadbury Dairy Milk - not what was delivered! An expensive mistake on someone’s part?
22 lutego 2026
Out of stock everywhere but here!
Great product range, excellent customer service and prompt delivery.
Tried to find sparkling 330ml Highland spring everywhere and no luck until I found Wingsmart!
3 lutego 2026
Odpowiedź od Wingsmart
Thank You So Much...
Keep shop With us...
Odpowiedź od Wingsmart
Thank You so Much...
Really Happy About Your Review...
Keep Shop with Us.. We are very pleasure to serve you again...
If you are in the USA do not order from…
If you are in the USA do not order from here!!! I ordered back in September 12 redbulls for over $100 and still don’t have. Wingsmart won’t help, won’t reimburse, won’t attempt to make right by re sending etc… do not order!!!
1 stycznia 2026
Opinia niezależna
Odpowiedź od Wingsmart
We’re truly sorry for the inconvenience and frustration caused. We completely understand how disappointing this experience must be, and we sincerely apologize.
Please note that since late 2025, new and unexpected U.S. customs policies and clearance changes have affected many international shipments, especially food and beverage items. Unfortunately, your parcel has been delayed/stuck during customs processing despite our repeated follow-ups and efforts.
This situation is not intentional, and we have been actively working with our shipping partners to resolve affected U.S. orders. We are still trying our best to find a solution.
Kindly email us with your order number, and our support team will personally review your case and assist you further. We genuinely want to help and make things right wherever possible.
Thank you for your patience and understanding.
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