After writing a bad review yesterday, as my order did not arrive, someone saw this review and arranged for my wine to arrive today. Hooray it has arrived, i was told that it was originally lost by r... Zobacz więcej
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Zobacz, co mówią recenzenci
I found my Dad’s favourite wine here that is out of stock everywhere else (at least in the UK), so I wasn’t sure if it was too good to be true…but it arrived on time, was well packaged, and was exactl... Zobacz więcej
They have an excellent selection of wines not just run of the mill wines but sophisticated wines that aren’t available anywhere else. The prices are very competitive and delivery was within their stat... Zobacz więcej
another delivery for my favourite bubbles. price is much cheaper than anywhere else. I have brought from this supplier before so I know they are reliable. The product is always securely packaged and s... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
10a River Road, IG11 0DG, Barking, Zjednoczone Królestwo
- 02080588801
- sales@winedealdirect.co.uk
- winedealdirect.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivered as estimate,always well…
Delivered as estimate,always well packed,very pleased with purchase and comms excellent. Many thanks
What a saving!
The case of wine came on time and the bottles were well packed. Saved over £1 a bottle, with postage.
Easy ordering and payment processing…
Easy ordering and payment processing with helpful communication from the sales team🍷😁
Great service promptly delivered…
Great service promptly delivered excellent
Able to get my favourite wine delivered…
Able to get my favourite wine delivered in a matter of days, kept up to date with shipping/tracking info, competitive prices.
Delivered
Order arrived as and when expected, can't ask for more.
Excellent service from start to…
Excellent service from start to delivery 10 /10
Black Tower white fruity
My wine order arrived today, very quickly deivered much to my very pleasant surprise. The wine was well wrapped, but not overly so , passing my green credentials. I was told of its imminent delivery so I was sure to be in for arrival. Best of all the wne taste of the best and highest quaity, although not an expenssive one. Thank you >I will definately be repeating this experience
Great delivery via FedEx within four…
Great delivery via FedEx within four days. Would recommend.
Top Notch Service.
The service we receive is consistently first class and the wine received excellent. We don't look elsewhere for our favourite wine anymore. No, we're not saying what wine, wouldn't want to jeopardise our supply, however it is an Australian rosé, or is it!!
Order received intact and on time.
Purchase of wine
Purchase of wine. Ordering of wine was straight forward , The wine was a fair price and delivery was promised within five days, The delivery arrived within the five days packed very securely. tracking the delivery was easy with Parcel Force so I was able to be available for the delivery, An excellent service by both Wine Deals Direct and Parcel Force ,
Good communication and able to track…
Good communication and able to track order.
When I didn’t get a reply on phone, I was called back by Wine Deals Direct later.
Always reliable
I use Wine Deals Direct as both my local supermarkets have stopped stocking my favourite red wine. The prices are competitive, even when factoring in the delivery charge and they deliver in the time scale set out in the website. Also I don’t have to carry the wine from the supermarket! What’s not to like!
Terrible Company
I ordered 18 bottles of wine from Wine Deals Direct on 20th August 2023. The confirmation arrived with a delivery time of 'within 5 working days from date of order'. My full payment was taken by credit card on 20th August. On 30th August I emailed asking where my order was, 8 working days had passed. I emailed again on 31st and again on 1st September informing them that I was going to contact my credit card to report this order had not been delivered and I would be making a claim against my card. I also followed up my emails with telephone calls. The phone numbers just ring out and cut you off. On 6th September I got a call from Wine Deals Direct without a clue who I was. They were just responding to 2 missed calls. I asked the man on the other end of the phone to find my order, which he did, and clearly nothing had been done about it at all. I then asked to cancel my order as I was not prepared to deal with a company that takes money and does not provide the goods or tell you of any problems. The man on the other end of the phone agreed to cancel the order and issue a refund to my credit card. It is now 11th September and no refund has been received. Even though on the phone it was realised by the man that my order had been missed, or ignored, there was absolutely no apology for poor service. He clearly did not want to do business. I have written another email detailing the phone call we had and his agreement to issue a refund but again no response. To date, 11th September no refund received. I will go back to my credit card on Friday (thus giving Wine Deals Direct) 8 working days to give me the promised refund. I, obviously, will never use this company again and suggest no one else does either if they want to receive their wine ordered and paid for!
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