Willow Appliances Recenzje 

60
•
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Bought the willow tumble dryer can someone tell me how to have continuous drying with out it pausing every 30 secs please

Oceniono na 1 z 5

Received washing machine thru white goods scheme provided by council. It is absolutely disgusting. When you load your washing machine you expect get back washed clothes with a nice smell. But this mac... Zobacz więcej

Oceniono na 5 z 5

The place we bought the new washer is EXCELLENT, Nuneaton Domestics, Steve is very helpful. Delivered at the time he arranged, fitted the new machine without any fuss, took away the old washer, so we... Zobacz więcej

Oceniono na 4 z 5

Having moved to a place with an already built in fridge freezer with freezer a lot smaller that I had previously, this is a perfect back up size for batch cooking & bulk purchases, which can move to e... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia sprzętu AGD

Napisane przez firmę

Willow is a UK household electrical appliance company, based in Staffordshire. At Willow, we believe that good quality, affordable appliances should be accessible to all, no matter your budget. No household should be without the appliances needed to store and create healthy, nutritious meals. With this in mind, we are pleased to be able to offer an extensive catalogue of high quality, affordable appliances. From fridge freezers to air fryers, to chest freezers, to washing machines. Our primary aim is to create reliable products with the most important person, the customer in mind. We are always working on ways to improve our appliances and have conducted extensive market research in order to know what the customer wants.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

60 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(60)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Bought the duel air-fryer

Bought the duel air-fryer. Cooks food lovingly,
Love it. I use this more than my oven.
Fantastic customer service from Winnie. She is knowledgeable and friendly.

1 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great service great appliances

I bought a washing machine from here any the whole process was so easy. The staff were great with responding to any of my questions and the communication was fantastic. The appliances I’ve bought look high spec and work better than any I’ve had in the past! Would highly recommend!

1 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing quality and friendly helpful staff

We have ordered several things from Willow and I cannot fault them!! We have had a fridge a cooker and an air fryer and all have been amazing. Would highly recommend and the staff are very helpful and friendly.

7 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing Customer Service

I Brought a WWM81400IW 8kg Washing Machine from Willow and before i ordered it i wanted to make sure i had the right specs for what i needed, i called the willow customer service and i spoke to a lovely lady called Summer who was very informative and very helpful.

Would 100% recommend

19 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Wine Cooler/Fridges

I brought a wine cooler for the football at its perfect..

Looks lovely and really looks nice in my man cave.

Since this purchase i have brought two fridge-freezers one for my mother in law and one for my little brother.

I strongly recommend buying willow products. They are first class an really look the part also.

20 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

My first washing machine from Willow…

My first washing machine from Willow Appliances and I am so happy! Love the grey colour with the chrome dial, adds such a sleek and modern look. Was super easy to fit and works like a dream! Definitely recommend this brand!

8 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

This is my second order from Willow…

This is my second order from Willow Appliances. I ordered a Air Fryer back in December and I ordered an Oven last month. Honestly, I cannot recommend this brand enough, Fantastic appliances, great price and super fast delivery. Thank you so much.

8 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Great product and helpful customer services

Bought a washer/dryer from willow on amazon a couple of months ago after our old samsung one broke down like 5 times and we wanted to try another brand. The delivery was good, they brought it round to the back for us, and we had to fit it ourselves but the instructions were really clear. We had a problem the first time we tried it with it shaking loads, but got in touch with them and they responded the same day saying it was the transit bolts (obviously) so really helpful. Once we removed them it worked great and has done ever since. Love the dryer function too. Just an all round good experience, would have this machine again in a heartbeat and will use willow again for sure.

1 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THEM

I’d put a zero rating but I can’t. I brought a freezer from them plugged it in after gas settling. Put my frozen food shopping in over £350 worth. Went to the freezer the next day and everything was defrosted. And had to be thrown away. This is clearly due to them not checking the product was working before sending it out or it was someone else’s return. I managed to get a replacement via another company not them directly. They have ignored messages asking for a refund for the loss of food cost customer service is terrible. I’ve spoken with a lawyer and he’s stated that they should refund the goods due to the faulty product. If they don’t refund me they suggested going to head office to get them to sort it. I had to use a food bank to feed my family because of them.

3 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Nobody needs this washing machine

Received washing machine thru white goods scheme provided by council. It is absolutely disgusting. When you load your washing machine you expect get back washed clothes with a nice smell. But this machine can't do it properly. After every wash I need drain machine manually, otherwise water stays in filter for ages. Never in my I life I had machine like this. I contacted customer service and some warranty company, they claimed that it is not a problem, absolutely all right when water stays in filter for ages and never get drained.

23 maja 2024
Opinia niezależna
Oceniono na 1 z 5

I bought a willow washing machine

I bought a willow washing machine, tried to do a quick wash, as soon as the machine started to fill water poured from underneath the door, I contacted willow help number, warranty company (?) explained the problem and was told an engineer would contact me within 1working day after 2 more calls to find out what was happening, I was passed to a very rude and arrogant man, he said it must have been damaged when it was being deliver and had nothing to do with them and was closing the case, all this without an engineer calling, I will never buy a willow product again I and I strongly advise anyone buying anything from this company in the future, it’s just a pity I can’t give a minus rating

24 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY A WILLOW PRODUCT

I purchased a white retro fridge from mark at West Midlands Electrical Superstore for £554 on 6.4.23. It arrived with squeaky door hinges. I contacted mark who told me to contact Willow Appliances direct. When I contacted Willow they said that they were not obliged to repair the fridge and in fact it should be down to mark to replace the fridge. I told Mark this who wasn’t happy and he said he would contact Willow himself. Willow then contacted me and said as a good will gesture they would send an engineer. The engineer turned up a month later with a tub of Vaseline to repair the fridge! What a joke! Needless to say it did not resolve the problem and he said they would instead order some hinges. I’m still waiting for my fridge to be repaired. I’ve been in contact with Mark, the engineer and Willow for months now and I’m being lied to by all 3. If I’d gone to Curry’s like I usually do then this would have been resolved straight away.

6 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY A COOKER FROM THESE

The Willow 6 burner duel fuel 90cm WS90DFBL cooker arrived via Amazon 2 months prior to finishing my new kitchen so we could make sure it fitted. The outside packaging was intact. First one hob rack had no rubbers, they did sent some. However when it was installed the back bowed into the middle both ends, making the pans slide. I called Amazon who said it was my fault for not fully putting it together on arrival! Even though my downstairs was completely gutted and having a refit! Willow told me to phone Bull Appliances, who said they only do electrical faults. Amazon told me pay the gas man again to remove, sent it back, get a refund after they receive it back, then buy a new one. Or offered £50 for a new hob, but Willow don't do spare parts. So it will cost £120×3 to 1st instal. Remove and reinstall a cooker with gas man, then prob 1 month no cooker! 3 disabled adults in my house, no cooker no joke! What a waste of time and money! Should have gone to Currys

8 września 2023
Opinia niezależna

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