Thank you so much Willow for my orders
Thank you so much Willow for my orders! Super products of excellent quality, fast shipping and easy transactions with taxes included...Love Willow Academy. Thank you again 💓
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Willow is the UK’s leading E-file brand. Our mission is simple: we‘re here to provide professional grade equipment to qualified nail industry professionals. Our e-file products and tools are engineered to perform and built to last. In an industry that’s getting louder, faster and more crowded, we’re here to bring clarity and quality. Our products are backed by the Willow Guarantee - we will replace, repair or refund any Willow item that falls below your expectations. Built to support nail industry professionals, at every stage of their career.
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W ostatnim czasie nie zapraszano do recenzowania
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Thank you so much Willow for my orders! Super products of excellent quality, fast shipping and easy transactions with taxes included...Love Willow Academy. Thank you again 💓
I needed a replacement wire for my Pause E-File - the team at Willow sorted this out for me and delivery of my new wire arrived within 24 hours. Cannot thank everyone at Willow enough for all their help and knowledge🤍 it was so easy to get in touch and get this issue resolved. An absolutely gorgeous company who values its customers x
I had a slight issue with my efile, whatsapped the team and had new one in the post straight away. They were so lovely and understanding, asked a few questions and resolved my issue so quickly. Honestly can't thank them enough and just solidified them as a great company in my eyes, I will be happily staying with them through my nail tech career.
I have been using Willow efile and efile bits for a number of years now, I think 5 or 6 years. The quality of the products is amazing and are of high quality, The customer service is brilliant if you ever have a question they are always very informative. The training they offer is of a high standard and very hands on. I would not go anywhere else. I can’t recommend them enough.
I had a great experience with customer service. I needed an e-file handpiece, and although it was out of stock, they offered me the option to purchase one. I appreciate their prompt and helpful assistance. Highly recommend!
I’ve used several brands of e-file bits over the years, including LP and Katie Barnes, but these are by far the quietest and smoothest I’ve worked with.
They glide beautifully across the nail and create a much more comfortable experience for my clients, which is really important in a busy salon environment. The finish is clean and consistent, and the reduced vibration and noise compared to other brands really stands out.
On top of that, the customer service was fantastic — helpful, responsive, and really easy to deal with.
They’ve quickly become my go-to, and I would highly recommend them to other nail technicians.
Hi everyone! The course wasn't as expected. The space wasn't adequate for 4 students and there were only 3 chairs. I arrived 5 minutes late and sat on an uncomfortable bench for 6 hours, and for a long time I was standing. I'm not a native English speaker and the teacher seemed uncomfortable with that. And finally, it was an explanation with a video and she told us to practice, so I could have studied that on YouTube. I think Willow needs to review its associates. I don't recommend this course to anyone. The good thing was the book...

Odpowiedź od Willow
I work in my daughter’s nail studio and we both use Willow e-file bits. This time we both found the same fine carbide bit to be unusable as it was far too harsh and was taking chunks out of the builder gel. We contacted Willow and it’s been 14 days and heard nothing back. The bit cost £22 and is a huge part of our working day. Companies are so busy on social media, advertising their products. Wish they had the same enthusiasm for customer service. Why can’t companies look after loyal customer's anymore :(

Odpowiedź od Willow
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